UA-198543153-1 36 - 1800Flowers 1 Star vs 5 Star Reviews - Review That Review with Chelsey Donn & Trey Gerrald

Episode 36

Episode 36: 1-800-Flowers - 1 vs 5 Stars

This week the Review Queens battle head-to-head in a 1 Star VERSUS 5 Star Special Edition Episode dedicated to 1-800-Flowers! Chelsey has NO TIME for dawdling, Treys says Gesundheit and shares his fear of actor's behind the wheel and refrigerator doors. The Queens salute their childhood TV dad and we strip away what it might mean to be an 'Invited' reviewer on Trustpilot. Beware of Hungry Wives!

Happy Valentine's Day to all of our listeners. We love you!

(02:08) Lodge a Complaint!

(10:46) 1-800-Flowers 1 Star Review

(27:08) Exclusive Offer

(28:09) Meryl-Go-Round

(33:25) 1-800-Flowers 5 Star Review

(43:58) BONUS 5 Star!

(48:29) My Royal Highness

(54:05) On Today's After Show Pod

 Click Here to Join our Patreon Royal Court for Bonus content and Member's Only After-Show Podcast featuring additional reviews, deeper dives, salacious stories, and more.

***** PROMO CODES *****

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QUEEN at superchewer.com

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@TheReviewQueens | @ChelseyBD | @TreyGerrald 


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Review That Review is an independent podcast.  Executive Produced by Trey Gerrald and Chelsey Donn with editing and sound design by Trey Gerrald.  Cover art designed by LogoVora, voiceover talents by Eva Kaminsky, and our theme song was written by Joe Kinosian and sung by Natalie Weiss.

Transcript
VOICEOVER:

[Theme Song]

Chelsey Donn:

Hello

Trey Gerrald:

Hi.

Trey Gerrald:

Hello listeners.

Trey Gerrald:

Welcome to Review That Review the podcast dedicated to reviewing

Chelsey Donn:

reviews!

Chelsey Donn:

We're just like Siskel and Ebert only instead of reviewing cinematic masterpieces, we

Trey Gerrald:

that's Chelsley Donn

Chelsey Donn:

And that's Trey Gerrald.

Trey Gerrald:

and together we are.

VOICEOVER:

The Review Queens!

Trey Gerrald:

To show your support for the show and get bonus and exclusive content,

Trey Gerrald:

Visit our patreon page at patreon.com/ReviewThatReview

Trey Gerrald:

How's your week going?

Chelsey Donn:

Thank you.

Chelsey Donn:

My week's going all right.

Chelsey Donn:

I feel like I got, I like sometimes when I have a real time complaint to

Trey Gerrald:

Are you ready today?

Chelsey Donn:

I think I'm ready today.

Chelsey Donn:

I haven't even discussed your week and how your week is going.

Trey Gerrald:

Well, let me just say today, this episode comes out on February

Trey Gerrald:

He is turning 74.

Trey Gerrald:

If Chelsey is quick math before the episodes started as correct, then I

Trey Gerrald:

I love you very much.

Trey Gerrald:

Should we all live?

Trey Gerrald:

So with 74, what a blessing.

Chelsey Donn:

What a blessing.

Chelsey Donn:

Amen.

Chelsey Donn:

Happy birthday.

Chelsey Donn:

Trey's dad.

Chelsey Donn:

I mean, without your dad, you wouldn't be here and we wouldn't have the show, so we really

Chelsey Donn:

So happy birthday.

Trey Gerrald:

That's so nice.

Trey Gerrald:

All right.

Trey Gerrald:

So with the gratitude, let's just do it.

Trey Gerrald:

Let's jump in.

Trey Gerrald:

Chelsey.

Chelsey Donn:

Yes.

Trey Gerrald:

Is there something that you would like to

VOICEOVER:

Lodge A Complaint

Trey Gerrald:

about today?

Chelsey Donn:

There is actually my allergies.

Chelsey Donn:

You guys are so out of control and I have to lodge a complaint about it because for so many reasons.

Chelsey Donn:

Okay.

Chelsey Donn:

One, I love Zyrtec.

Chelsey Donn:

Zyrtec for me.

Chelsey Donn:

I actually live by it, but I'm so dependent on it.

Chelsey Donn:

On the days when I just forget to take it for some reason, I'm a mess.

Chelsey Donn:

And then I'm sneezing all over the place and it used to be like, I was worried that someone

Chelsey Donn:

Now it's like, I think myself, I have COVID like, it's like, it, it just, my hypochondria gets, you

Chelsey Donn:

What is this?

Chelsey Donn:

Have allergies gotten worse?

Chelsey Donn:

I always just feel like it's like, oh, it's that time of year when everyone's,

Chelsey Donn:

Do you have bad allergies?

Trey Gerrald:

I do have seasonal allergies.

Trey Gerrald:

I'm curious.

Trey Gerrald:

Okay.

Trey Gerrald:

This is good.

Trey Gerrald:

I love that this is your complaint because everyone keep it in your pocket.

Trey Gerrald:

We'll, find out why later, but I'm curious.

Trey Gerrald:

What kind of Zyrtec do you take, it's at the little like extended release.

Trey Gerrald:

That's like a gel or do you do the little like white tab?

Chelsey Donn:

I do the little white tab.

Trey Gerrald:

and that's all you do?

Trey Gerrald:

Because I alternate the Zyrtec gel with Flonase.

Trey Gerrald:

Do you ever do the Flonase,

Chelsey Donn:

I hate the smell.

Trey Gerrald:

You can do the sensitive one.

Trey Gerrald:

It's blue.

Trey Gerrald:

It doesn't smell the same.

Trey Gerrald:

And honestly, like, I mean, I recognize part of your complaint is like forgetting.

Trey Gerrald:

Like if, if you forget a day you're messed up.

Trey Gerrald:

So I don't know that is.

Trey Gerrald:

I mean, that is unfortunate.

Chelsey Donn:

It is, it is.

Chelsey Donn:

I mean, I usually do remember, but on the days when I forgot, I'm just

Chelsey Donn:

And I'm like, oh, I didn't take the Zyrtec today, but I took it right before we got on.

Chelsey Donn:

So I'm hoping that it'll kick in.

Trey Gerrald:

I think my allergies were worse in the south cause we had pollen, but I really

Trey Gerrald:

That's like pretty consistent.

Trey Gerrald:

Good complaint.

Trey Gerrald:

I'm I'm so surprised the allergies haven't come up yet.

Chelsey Donn:

I know.

Chelsey Donn:

Right.

Chelsey Donn:

So I just, I hope it doesn't affect my recording today.

Chelsey Donn:

And if I sound a little stuffed, don't be alarmed.

Chelsey Donn:

It's just allergies.

Chelsey Donn:

Okay.

Trey Gerrald:

Thank you so much.

Chelsey Donn:

Trey.

Chelsey Donn:

What is your complaint?

Trey Gerrald:

Okay.

Trey Gerrald:

So other end of the spectrum here, I would like to lodge a complaint against something

Trey Gerrald:

I was trying to find a quippy, funny tweet about it, and then I sort of stopped using

Trey Gerrald:

Cause I'm constantly waiting for a car wreck.

Trey Gerrald:

I'm like, is because they never like look at the road appropriately to when they're actually

Trey Gerrald:

So I'm constantly.

Trey Gerrald:

Is this going to be like a shocking moment where they get T-boned at any minute?

Trey Gerrald:

Like, is something terrible going to happen?

Trey Gerrald:

I, this, this is not a comedy routine.

Trey Gerrald:

My anxiety, anytime a character is driving goes crazy.

Trey Gerrald:

And I have to mention, because I did, you know, we're the recording of this is

Trey Gerrald:

So I did just.

Trey Gerrald:

Scream, AKA scream five.

Trey Gerrald:

And another thing that really bugs me is anytime a character opens her refrigerator and

Trey Gerrald:

So you can't see anytime a refrigerator door opens.

Trey Gerrald:

I always think someone's going to be standing behind their.

Chelsey Donn:

oh, like someone's gonna,

Trey Gerrald:

It happens with medicine cabinets, cabinets in the kitchen.

Trey Gerrald:

And anyone opens the door and this new scream, no spoilers, they really make a joke out of that.

Trey Gerrald:

And it happened several times in one scene and it never results anything.

Trey Gerrald:

It's actually like really genius, but I hate that too.

Trey Gerrald:

It's the same with driving a car or opening a door in a movie.

Trey Gerrald:

I cannot pay attention to the content of the scene because I'm so afraid

Trey Gerrald:

I just want to lodge that complaint.

Trey Gerrald:

I would love to know if anyone else has this anxiety attack about

Trey Gerrald:

Jump scares.

Trey Gerrald:

It can be a romcom like it terrifies me Chelsey.

Trey Gerrald:

Have you ever experienced this?

Chelsey Donn:

Oh my God.

Chelsey Donn:

Well, you know that I don't watch anything that might even be remotely

Chelsey Donn:

So the like only reference to the fridge moment I have is that like Mrs.

Chelsey Donn:

Doubtfire toodaloo or like, whatever, when.

Chelsey Donn:

When, yeah.

Chelsey Donn:

When, uh, Robin Williams comes out with the face covered in, in the

Trey Gerrald:

Yeah, just pay attention the next time someone's driving.

Trey Gerrald:

If they're talking to someone in the passenger.

Trey Gerrald:

I feel like they're making eye contact a little longer than you would in real

Chelsey Donn:

yes, for sure.

Trey Gerrald:

Oy gavelt!.

Trey Gerrald:

all right, Chelsey.

Trey Gerrald:

Well, with all of that in mind, should we like shake off, shake Shammy off those complaints

Chelsey Donn:

Oh my goodness.

Chelsey Donn:

I guess that means that today is another versus episode.

Chelsey Donn:

So without hesitation, I want to get involved.

Chelsey Donn:

So let's do this.

Trey Gerrald:

Let's..

VOICEOVER:

Assess That Kvetch.

Trey Gerrald:

Yes, Chelsey.

Trey Gerrald:

You're right.

Trey Gerrald:

Oh, and all you listeners, you know, cause you can read our title.

Trey Gerrald:

It has a, another verses episode in honor of Valentine's day coming up today,

Trey Gerrald:

Review!.

Trey Gerrald:

On the same topic, any guesses, what's a big, product, especially on Valentine's day...

Trey Gerrald:

1-800-Flowers.com

Chelsey Donn:

com that's right.

Chelsey Donn:

For this versus episode, Trey's selected the five star and I selected the one-star.

Chelsey Donn:

So to determine who reads first, we got to flip that quarter.

Trey Gerrald:

and I'll call it.

Trey Gerrald:

Okay.

Chelsey Donn:

Okay.

Trey Gerrald:

It's tales.

Trey Gerrald:

I feel like this keeps happening to me.

Trey Gerrald:

I haven't read first.

Chelsey Donn:

I know, but I was on a losing streak for a while too.

Chelsey Donn:

So it happens.

Chelsey Donn:

All right.

Chelsey Donn:

I guess that means I'm going first.

Trey Gerrald:

That means we'll hear the one star Trustpilot Review!

Trey Gerrald:

first, but before we do, let's just get a little background info on 1-800-Flowers.com.

Trey Gerrald:

So 1-800-Flowers.com, Inc is obviously, maybe not obviously.

Trey Gerrald:

A floral and food gift, retailer and distribution company in the us, the

Trey Gerrald:

And Valentine's day is on gift baskets, which I did not know.

Trey Gerrald:

And they also use the name 1-800-Baskets.com.

Trey Gerrald:

I had no clue, but I found this out on the internet, but wait a gift basket.

Trey Gerrald:

That's so cute.

Trey Gerrald:

So, okay.

Chelsey Donn:

who thinks about that?

Chelsey Donn:

When they think about 1-800-Flowers.com honestly.

Trey Gerrald:

Maybe people that are like a little bit generationally older than us.

Trey Gerrald:

I feel like gift baskets, like something about that feels very like fifties to me.

Trey Gerrald:

I don't know why.

Chelsey Donn:

get that.

Chelsey Donn:

Yeah.

Trey Gerrald:

In my personal opinion, I feel like edible arrangements like destroyed

Trey Gerrald:

I feel like they're like high end gift, whatever,

Chelsey Donn:

we shouldn't send your dad a gift basket from 1-800-Baskets.com

Trey Gerrald:

Oh, I w okay.

Trey Gerrald:

All right.

Trey Gerrald:

I love that.

Trey Gerrald:

Okay.

Trey Gerrald:

So there are 31,861 reviews for 1-800-Flowers.com on Trustpilot with an average score of 2.9.

Trey Gerrald:

So that means the breakdown.

Trey Gerrald:

37% of those are five star reviews and then 35% are one star reviews

Chelsey Donn:

Oh, okay.

Trey Gerrald:

pretty close, right?

Chelsey Donn:

That is, that's a very close call.

Chelsey Donn:

That's like a lot of, that's kind of a tall order for us.

Chelsey Donn:

Cause we're, we're almost like the tie breaker here.

Trey Gerrald:

I know.

Trey Gerrald:

So with all of that background info, Chelsey, I think it's time for us

Trey Gerrald:

Woo.

Chelsey Donn:

so ready.

Chelsey Donn:

Let's do it.

VOICEOVER:

Review That Review.

Chelsey Donn:

All right.

Chelsey Donn:

So this review is a one star review for 1-800-Flowers.com from Trustpilot.

Chelsey Donn:

It is written by Marco F

Trey Gerrald:

Okay.

Chelsey Donn:

the subject is, 'first wedding anniversary on Tue', T U E like Tuesday.

Chelsey Donn:

Okay.

Chelsey Donn:

First line...

Chelsey Donn:

FIrst wedding anniversary on Tuesday.

Chelsey Donn:

Ordered a plant roses, mixed pink and yellow symbol of union of the two hearts

Chelsey Donn:

The Friday night, they call me saying the order is not available for delivery,

Chelsey Donn:

I write two emails that night asking to cancel the order.

Chelsey Donn:

The order is not canceled.

Chelsey Donn:

Saturday morning, I keep emailing back and forth.

Chelsey Donn:

They try to sell me other things instead after quote 11 emails and quote calls,

Chelsey Donn:

To be sure.

Chelsey Donn:

I email them two times asking for confirmation and call them once more because they are completely

Chelsey Donn:

So the emails were useless and the phone call took 15 minutes for them.

Chelsey Donn:

Just to say, quote, yes, you are Good.

Chelsey Donn:

end quote.

Chelsey Donn:

Fast forward to Monday evening, I receive a notification that my order

Chelsey Donn:

Guess what?

Chelsey Donn:

dot dot dot.

Chelsey Donn:

It only contains a yellow rose plan dot dot dot dot Really?

Chelsey Donn:

After all of that?

Chelsey Donn:

13 emails in total and three calls.

Chelsey Donn:

Great.

Chelsey Donn:

Let's call them once more.

Chelsey Donn:

dot dot dot dot dot dot.

Chelsey Donn:

Operator cannot find any trace of pink roses in the system.

Chelsey Donn:

And by the way, the order of bamboos that they had canceled is actually still there for

Chelsey Donn:

She takes 15 minutes to figure out that a pink rose was there and now it was not.

Chelsey Donn:

I asked for a full refund.

Chelsey Donn:

10 minutes of negotiations later I give up, she gets me a half refund and ships, a pink rose

Chelsey Donn:

Wednesday 17.

Chelsey Donn:

She offers to call my wife and personally apologize.

Chelsey Donn:

I say, you might have to beg, face to the ground, for her not to eat you alive.

Chelsey Donn:

And yet maybe she will have eaten enough of me that she would not be able to eat anyone else.

Chelsey Donn:

Anyways.

Chelsey Donn:

Thank you so much.

Chelsey Donn:

1-800-GARBAGE service.

Chelsey Donn:

Seriously.

Chelsey Donn:

13 emails.

Chelsey Donn:

And four phone calls and they still got it messed up.

Chelsey Donn:

Not even one of the email nor one of the calls was conclusive or informative or straight out.

Chelsey Donn:

Correct?

Chelsey Donn:

Dear.

Chelsey Donn:

Gosh, never, ever again.

Chelsey Donn:

Do not even think about it.

Chelsey Donn:

If you care for your recipient.

Trey Gerrald:

Mmmm, Marco.

Chelsey Donn:

Yeah.

Chelsey Donn:

Yeah.

Chelsey Donn:

Marco was just trying to do right by his wife.

Chelsey Donn:

Who's apparently gonna eat him for dinner now.

Trey Gerrald:

I mean, I have a note about that.

Trey Gerrald:

Like this is for the first wedding anniversary and they're like speaking that

Chelsey Donn:

Yeah.

Chelsey Donn:

It's a little, little bit of a red flag.

Chelsey Donn:

Yeah.

Trey Gerrald:

Wait, was it ever said upfront when Marco placed the order?

Trey Gerrald:

I know that they canceled it or whatever on Friday for the

Chelsey Donn:

Yeah, they didn't say when they placed the order, but they made it

Chelsey Donn:

So I assume at least Monday, but again, that's all an assumption.

Chelsey Donn:

I have no idea.

Trey Gerrald:

Okay.

Trey Gerrald:

Cause that don't, you feel like that is an important point.

Trey Gerrald:

I mean, I'm wondering if it's excluded because they literally placed the order on Thursday.

Trey Gerrald:

And then, because I feel like the local florists is going to like verify.

Trey Gerrald:

I mean, who knows this is all assumptions, but just found that missing piece to be interesting.

Chelsey Donn:

Okay.

Chelsey Donn:

noted.

Trey Gerrald:

I have never heard of this color combo, having a meaning pink and yellow

Chelsey Donn:

I haven't heard of that either, but apparently it's a

Chelsey Donn:

I have, I

Trey Gerrald:

wonder what tradition that is.

Chelsey Donn:

Yeah.

Chelsey Donn:

I don't know.

Chelsey Donn:

I that's, I I'd never heard that before reading this Review!

Chelsey Donn:

either, but I do assume that that's a thing.

Chelsey Donn:

I wonder if you know how sometimes when you go on 1-800-Flowers, they have like collection put

Chelsey Donn:

Like maybe that was their thing.

Chelsey Donn:

I don't know.

Chelsey Donn:

Just the

Trey Gerrald:

If that's true, that makes me even more on Marco side

Chelsey Donn:

Right.

Trey Gerrald:

that they're like pushing the meaning and then it's not available and

Trey Gerrald:

And then it hasn't, it's not, and you've done

Chelsey Donn:

Right.

Chelsey Donn:

Yeah.

Chelsey Donn:

I mean, I, it I'm leaning that way only because they talk about like

Chelsey Donn:

And then when they got the order sort of straightened out and they're like,

Chelsey Donn:

Like, you know, got it down to what they wanted.

Chelsey Donn:

They were like, okay, don't include the stupid bamboo.

Chelsey Donn:

I never wanted this stupid bamboo to begin with.

Chelsey Donn:

And then they're like, and then the bamboo was still there.

Chelsey Donn:

The spelling and grammar is not great.

Chelsey Donn:

I don't know if you could notice, there were bunch of times where Marco said, you

Trey Gerrald:

Yes.

Trey Gerrald:

I wrote that down.

Chelsey Donn:

I don't know if Trustpilot doesn't allow quotations, every time they

Chelsey Donn:

Yeah.

Chelsey Donn:

It's really annoying.

Trey Gerrald:

That's so weird.

Trey Gerrald:

Right?

Trey Gerrald:

It's everything on Trustpilot.

Trey Gerrald:

That's a huge flaw.

Chelsey Donn:

like crazy that that would be something that is across

Chelsey Donn:

So I'm not gonna, I'm not gonna count that against Marco, but it did make it a little bit

Chelsey Donn:

Is that kind of thing.

Trey Gerrald:

I do want to just point out the quote unquote, ugly vase.

Trey Gerrald:

I think that is so funny to me, there is something so specific about the vaseware from 1-800-Flowers

Trey Gerrald:

I think that was the funniest part of the Review!

Trey Gerrald:

to me, because the instant, I heard that my mind perfectly painted what it would be.

Chelsey Donn:

the VA's look like.

Chelsey Donn:

Yeah.

Chelsey Donn:

I know.

Chelsey Donn:

I, sometimes they are really

Trey Gerrald:

Yes.

Trey Gerrald:

But sometimes they're all.

Trey Gerrald:

I mean, I bet if I counted the amount of vases in our.

Chelsey Donn:

Yeah.

Trey Gerrald:

of them are from 1-800-Flowers.

Trey Gerrald:

So they're not

Trey Gerrald:

always but it's just

Chelsey Donn:

I always opt to do a Mason jar if that's an option.

Chelsey Donn:

Cause I'm at least like, yes, it's like of a certain ilk, but it won't be a heinous

Chelsey Donn:

I don't know.

Trey Gerrald:

I mean, I do want to say.

Trey Gerrald:

At first, when we were going into like the 11 emails, then it was like more than, and the

Trey Gerrald:

I probably, I think I would go with a local florist.

Trey Gerrald:

I feel.

Trey Gerrald:

Even when I buy flowers, like if, when David was acting and doing opening, I

Chelsey Donn:

I think that this is like a rookie mistake for Marco.

Chelsey Donn:

Cause this is Marco's first anniversary.

Chelsey Donn:

I don't think there's any way that he would do this in the future.

Chelsey Donn:

I think that's exactly why he S you know, when they contacted him the Friday night

Chelsey Donn:

Because at that point he was like, I'll go to a local florist.

Chelsey Donn:

I'll, get my own flowers.

Chelsey Donn:

I don't want to have to worry about.

Chelsey Donn:

Them arriving late.

Chelsey Donn:

And then in regards to Marco being like, a Ken, I just think at the end of the day, the flowers

Chelsey Donn:

I had this particular, I had a funeral.

Chelsey Donn:

I had, I had an event that it was very important that the flowers arrive on time.

Chelsey Donn:

So I planned accordingly on my end, called them, did all this stuff to make sure

Chelsey Donn:

And then they were late.

Chelsey Donn:

This is a common theme.

Chelsey Donn:

I don't think that Marco is alone in putting his trust into 1-800-Flowers.com

Trey Gerrald:

Well,

Chelsey Donn:

and then being disappointed.

Chelsey Donn:

And I think that I would be very pissed if I had a particular event that I was

Trey Gerrald:

Yeah, I think that ultimately I'm siding with Marco on this.

Trey Gerrald:

It's so frustrating to not be able to just get one person that can give you the answer.

Trey Gerrald:

But I do think that part of the business model of 1-800-Flowers is that they take

Trey Gerrald:

Fulfillment Places.

Trey Gerrald:

So sometimes have to change and et cetera.

Trey Gerrald:

But like so many things happened to Marco in this that is horrifying.

Trey Gerrald:

So that's making, and I do think that Marco has being truthful.

Trey Gerrald:

I definitely think they like intentionally listed everything verbatim

Trey Gerrald:

now I'm wondering, I mean, you're pointing to so many of the one stars highlight.

Trey Gerrald:

This is pretty common that the timeliness and that's horrifying.

Chelsey Donn:

Horrifying.

Chelsey Donn:

Yeah, totally.

Chelsey Donn:

What do we think about this last person that Marco got on the phone?

Chelsey Donn:

Who offered to call the wife?

Trey Gerrald:

So

Chelsey Donn:

say and apologize.

Trey Gerrald:

I mean, that's why.

Chelsey Donn:

Yeah.

Trey Gerrald:

guess my question is like, why wasn't that person able

Trey Gerrald:

Like, no, I don't want you to call my wife.

Trey Gerrald:

I want a full refund get real.

Chelsey Donn:

but yeah,

Trey Gerrald:

on an altered plan from what I originally wanted.

Trey Gerrald:

Like, this is insane, you know?

Chelsey Donn:

I just wonder how much the hands of the customer service person are tied.

Chelsey Donn:

Like maybe they're really not allowed to do that.

Chelsey Donn:

Like I would think at this point, if they could do it, they would have, if they're

Trey Gerrald:

okay.

Trey Gerrald:

How are you feeling about the impact of this review?

Trey Gerrald:

Do you think that you'll think of 1-800-Flowers, a different way from reading Marco's experience?

Chelsey Donn:

I mean, I have to be honest, there's another service.

Chelsey Donn:

That's similar to 1-800-FLOWERS.

Chelsey Donn:

I won't like pimp them here because not an ad.

Chelsey Donn:

I was already using them instead of 1-800-Flowers prior to this deep dive.

Chelsey Donn:

But after reading.

Chelsey Donn:

It really was impactful for me.

Chelsey Donn:

Like we're supposed to look at this obviously in a vacuum, but seeing the other reviews

Chelsey Donn:

Not I'm never going to use them.

Chelsey Donn:

I would never recommend, you know, my friends use them.

Chelsey Donn:

I just think that it's too big of a risk

Trey Gerrald:

That's so funny.

Trey Gerrald:

Cause I also have to take my bias out because I do use 1-800-Flowers.

Trey Gerrald:

Did I pick this or did you

Chelsey Donn:

I, I think I did.

Trey Gerrald:

oh yeah, I was going to say, um,

Chelsey Donn:

because it is the top.

Chelsey Donn:

I mean, still I use another company, but you think about, yes, it's It's

Chelsey Donn:

I I think as long as the internet or probably before that,

Trey Gerrald:

Yeah, it was.

Chelsey Donn:

You know,

Trey Gerrald:

it is funny to me because I read the Five Stars so I need to that out.

Trey Gerrald:

And I generally have a positive experience of this company, but I am having an impact.

Trey Gerrald:

And you know, I think could crown this.

Trey Gerrald:

I, oh, I do want to say the dear.

Trey Gerrald:

Gosh, got funny to me.

Trey Gerrald:

Like if we're subbing the word God for gosh, funny to keep dear God.

Chelsey Donn:

dear.

Chelsey Donn:

Gosh.

Trey Gerrald:

And then 1-800-GARBAGE service is really funny.

Chelsey Donn:

I agree.

Chelsey Donn:

I did got a chuckle.

Chelsey Donn:

I think that that Marco was going for a couple of labs, which, you know, I mean, eat a live

Trey Gerrald:

'cause you said that I I'll respond.

Trey Gerrald:

I was going to do it in my Assess, but I was wondering if Marco was going so hard

Trey Gerrald:

All right, so let's, let's crown it.

Trey Gerrald:

You ready to crown

Chelsey Donn:

Yes.

Chelsey Donn:

I'm ready.

Trey Gerrald:

All right.

Trey Gerrald:

So Chelsey and I each have our own set of one to five crown cards and in an effort to

VOICEOVER:

The Queens are Tabulating.

Chelsey Donn:

Oh, wow.

Chelsey Donn:

Very interesting.

Chelsey Donn:

So I'm holding up three and a half.

Chelsey Donn:

Crowns.

Chelsey Donn:

Trey is holding up four and a half crowns, Trey.

Chelsey Donn:

Why four and a half crowns for Marco.

Trey Gerrald:

Because I have a very positive experience of this company.

Trey Gerrald:

I have had one disastrous horrifying appalling experience, but that's one out of many,

Trey Gerrald:

The fact that it didn't even cut, like it came today.

Trey Gerrald:

No, absolutely not.

Trey Gerrald:

So I took off a half crown because the spelling was so bad and the grammar was a problem.

Trey Gerrald:

But other than that, I was entertained.

Trey Gerrald:

I laughed.

Trey Gerrald:

I think it could be.

Trey Gerrald:

I mean, I think this is, could be common.

Trey Gerrald:

I think Marco was truthful and I think it's valuable.

Trey Gerrald:

I, you know, it might have an impression on me the next time I'm ordering.

Trey Gerrald:

So that's why I did four and a half.

Trey Gerrald:

Why did you do three and a half?

Chelsey Donn:

Yeah.

Chelsey Donn:

Maybe I was a little harsh on Marco.

Chelsey Donn:

I mostly did it for the spelling and grammar and a lot.

Chelsey Donn:

I mean, some of us.

Chelsey Donn:

Their fault, but there were so much within the Review!

Chelsey Donn:

of like the ampersand quote, it was a little bit hard to read based on the way that Marco voted.

Chelsey Donn:

And that was really why he took the one and a half crowns off.

Chelsey Donn:

I thought that there was humor here.

Chelsey Donn:

I thought I believe the situation and.

Chelsey Donn:

I was impacted.

Chelsey Donn:

So maybe I should've gotten four, but I felt three and a half was appropriate for Marco based

Chelsey Donn:

So that was my three and a half for me.

Trey Gerrald:

All right.

Trey Gerrald:

That was fun.

Trey Gerrald:

Wow.

Trey Gerrald:

Poor Marco.

Trey Gerrald:

I hope that Marco and their wife, I hope that they made it to their second anniversary.

Chelsey Donn:

I do too.

Chelsey Donn:

And I hope that they went with a local florist, you know,

Trey Gerrald:

All right.

Trey Gerrald:

Well, let's take a quick break.

Trey Gerrald:

And when we come back, we will hear a completely different side of the story.

Trey Gerrald:

A more positive version.

Trey Gerrald:

When you hear my five star review.

Chelsey Donn:

can't wait.

Trey Gerrald:

BRB.

VOICEOVER:

Hold your crown.

VOICEOVER:

We'll be right back.

Trey Gerrald:

It's time to take a little spin on the Meryl-Go-Round.

VOICEOVER:

'I don't feel like an icon.

VOICEOVER:

Most of the days, I feel like 'I can't!' That's with an, A'..

Chelsey Donn:

All right.

Chelsey Donn:

Here's the deal.

Chelsey Donn:

Trey and I have each picked a rotten scathing, pithy One-Star-Zinger and with 30 seconds on

Trey Gerrald:

just like queen Meryl Streep, who does it all.

Chelsey Donn:

Before the clock runs out.

Chelsey Donn:

All right.

Chelsey Donn:

Trey you're first, today.

Chelsey Donn:

Where is your zinger from?

Trey Gerrald:

All right.

Trey Gerrald:

So today my One-Star-Zinger is from Good 'ol, amazon.com and I picked the Reese's

Chelsey Donn:

Oh, yum.

Trey Gerrald:

Valentine's day 16 ounces, one count,

Chelsey Donn:

Okay.

Trey Gerrald:

and my Review!

Trey Gerrald:

is written by.

Trey Gerrald:

Chad G and Chad G says too thick to eat.

Trey Gerrald:

That's the subject.

Trey Gerrald:

And then the Review!

Trey Gerrald:

is actually a little different.

Trey Gerrald:

The Review!

Trey Gerrald:

is

Chelsey Donn:

Oh,

Trey Gerrald:

way too thick to eat

Chelsey Donn:

oh

Trey Gerrald:

too is spelled wrong.

Trey Gerrald:

And that insane.

Trey Gerrald:

So way too thick.

Trey Gerrald:

Two weeks.

Chelsey Donn:

I'm going to strap you in.

Chelsey Donn:

Okay.

Chelsey Donn:

So there's a bouquet picture it.

Chelsey Donn:

Okay.

Chelsey Donn:

And there are 11 red roses and then there's a, you, so like you're the 12th.

Chelsey Donn:

You're the 12th of the dozen.

Trey Gerrald:

that makes me think of American beauty.

Chelsey Donn:

Yes.

Trey Gerrald:

All right, I'm ready.

Chelsey Donn:

All right.

Chelsey Donn:

Let's do it.

Trey Gerrald:

All right.

VOICEOVER:

Three, Two, One, GO!.

Chelsey Donn:

Melodrama.

Chelsey Donn:

WWE game show soap, opera

Trey Gerrald:

oh,

Chelsey Donn:

horror,

Trey Gerrald:

wait.

Chelsey Donn:

AHPRA, diva, lifetime.

Chelsey Donn:

Oh

Trey Gerrald:

lot of those were very same.

Chelsey Donn:

seven.

Chelsey Donn:

Trey job.

Chelsey Donn:

That was a good round.

Chelsey Donn:

I think maybe those dozen roses were lucky for you.

Trey Gerrald:

Right.

Trey Gerrald:

Just me in the middle.

Trey Gerrald:

So Chelsey, what is your One-Star-Zinger today?

Chelsey Donn:

My One-Star-Zinger is also from our favorite Amazon.

Trey Gerrald:

Ooh.

Chelsey Donn:

It is for Hala bears, original shawty.

Chelsey Donn:

You fine.

Chelsey Donn:

10 inch authentic Teddy bear.

Chelsey Donn:

Funny Valentine's day plush gift for the girlfriend, wife,

VOICEOVER:

Supercalifragilistic XP.

Trey Gerrald:

Those key words, man.

Trey Gerrald:

All

Chelsey Donn:

I know it's actually really cute.

Chelsey Donn:

It's like a giant bear and it's holding a heart and the heart says shoddy, you shawty you.

Chelsey Donn:

Wow.

Chelsey Donn:

Okay.

Chelsey Donn:

And it says, shoddy, you find a shit though.

Trey Gerrald:

They spell it out as HRT

Chelsey Donn:

Yeah.

Chelsey Donn:

All right.

Chelsey Donn:

Um,

Trey Gerrald:

that for my church group.

Chelsey Donn:

I know, right.

Chelsey Donn:

But anyway, so this is a one-star review written by Shaquila C.

Chelsey Donn:

The subject is careless and the Review!

Chelsey Donn:

is the Bear is missing an eye.

Chelsey Donn:

ugh.

Trey Gerrald:

Oh, my gosh.

Trey Gerrald:

That is pretty careless.

Chelsey Donn:

bad.

Chelsey Donn:

Oh, are you fine as hell?

Chelsey Donn:

But you missing an eye, you know?

Trey Gerrald:

don't need an iPad.

Trey Gerrald:

Shoddy.

Chelsey Donn:

Yeah.

Trey Gerrald:

All right.

Trey Gerrald:

So today I'm going to strap you into a chocolate assorted Valentine's day, heart classic.

Trey Gerrald:

If a monster comes, you can throw one of those that you don't want to eat.

Trey Gerrald:

Like the coconut eat thingys.

Trey Gerrald:

All right.

Trey Gerrald:

Are you ready?

Chelsey Donn:

I am ready.

VOICEOVER:

Three, Two, One, GO!.

Chelsey Donn:

Oh,

Trey Gerrald:

Pop's.

Trey Gerrald:

Oh, Disney,

Chelsey Donn:

oh,

Trey Gerrald:

breaking news

Chelsey Donn:

best.

Trey Gerrald:

two, four, six.

Trey Gerrald:

So that

Chelsey Donn:

You're the big winner on the Valentine's day.

Chelsey Donn:

Meryl-Go-Round Malo.

Chelsey Donn:

Mazal.

Trey Gerrald:

Thank you.

Trey Gerrald:

That was fun.

Chelsey Donn:

was fun.

VOICEOVER:

Review That Review.

Chelsey Donn:

All right.

Chelsey Donn:

We are back from that rousing game break and it is RQ Ts turn.

Trey Gerrald:

So today I was tasked with the responsibility of finding a five-star review.

Chelsey Donn:

Yes.

Trey Gerrald:

For 1-800-FLOWERS.

Trey Gerrald:

And today I will be reading you David R's five star review from Trustpilot for 1-800-Flowers.com.

Trey Gerrald:

David R's subject is I'm a regular customer and have been dot dot dot and here's the Review!.

Trey Gerrald:

I am a regular customer and have been for years, I find ordering is straightforward

Trey Gerrald:

I've only had one order with a problem.

Trey Gerrald:

And that was the fault of the local florist.

Trey Gerrald:

There was a substitution that changed the whole look of the arrangement.

Trey Gerrald:

The 1-800-FLOWERS staff took my complaint and concerns seriously and had the

Trey Gerrald:

And my sister, the recipient was very happy with it.

Trey Gerrald:

The 1-800-FLOWERS staff did not stop there.

Trey Gerrald:

They gave me two $25 coupons to use on future orders.

Trey Gerrald:

I was not expecting anything and it was a total surprise.

Trey Gerrald:

The order was less than $50 to begin with.

Trey Gerrald:

So they made $0 on my order.

Trey Gerrald:

This company is a class act and you can trust them to get your order out

Chelsey Donn:

Interesting.

Trey Gerrald:

lacking of a personality in my opinion,

Chelsey Donn:

Yeah.

Chelsey Donn:

Yeah.

Chelsey Donn:

I mean, that was the one thing that was coming to me.

Chelsey Donn:

Like, you know how sometimes we talk about buzzwords and how I

Chelsey Donn:

This was one of those reviews where I felt like they're like trustworthy check.

Trey Gerrald:

straightforward.

Chelsey Donn:

Straightforward check like coupon, there are just like words

Chelsey Donn:

I wish that like, yes, they talked about the sister experience, you know, which, okay.

Chelsey Donn:

That was an example.

Chelsey Donn:

I don't know.

Chelsey Donn:

There was something a little bit unpersonal.

Chelsey Donn:

Unpersonable

Trey Gerrald:

And I will tell you.

Trey Gerrald:

That on Trustpilot underneath the five stars.

Trey Gerrald:

And before the subject, there is a gray word with a little circle check and it says invited.

Chelsey Donn:

Oh,

Trey Gerrald:

R was invited leave a trust pilot Review!, which is interesting.

Chelsey Donn:

me trust him last.

Chelsey Donn:

Cause it, well, you know, it almost, it makes you wonder, like, were they giving him these

Trey Gerrald:

coupons for that.

Chelsey Donn:

for the Review!.

Chelsey Donn:

I bet you they're giving, well, a couple of questions One, I bet you they're giving David R

Chelsey Donn:

And because they're like, you know, I better do something if I want to retain this customer.

Chelsey Donn:

So it makes me wonder.

Chelsey Donn:

Yeah, it seems like in the last reviewer was a first time user, so maybe they care less or

Chelsey Donn:

written.

Trey Gerrald:

December 13th, 2020,

Chelsey Donn:

Oh, interesting.

Chelsey Donn:

So very similar time period.

Chelsey Donn:

Okay.

Chelsey Donn:

Yeah, because I was wondering about that the customer service experience that

Trey Gerrald:

I mean, it didn't even occur to me that this might be like a coerced

Trey Gerrald:

I mean, the invited, I didn't even really read into because a lot of the five-star

Chelsey Donn:

I don't know that that's a coincidence.

Trey Gerrald:

but I'm also noticing along this line, the spelling and grammar is like, perfect.

Trey Gerrald:

only thing I could say is wrong is that PayPal capitalized both peas, but it's

Chelsey Donn:

One word,

Trey Gerrald:

And every time they say 1-800-FLOWERS, it's an all caps,

Trey Gerrald:

They don't have the dashes.

Chelsey Donn:

I wonder if that's an SEO thing.

Trey Gerrald:

I mean, I'm wondering if maybe this is I'm wondering.

Trey Gerrald:

Oh, and David, only has one Review!

Trey Gerrald:

on Trustpilot and

Chelsey Donn:

Yeah, this

Trey Gerrald:

I didn't read into any of this before.

Chelsey Donn:

suspicious.

Chelsey Donn:

I feels very general.

Trey Gerrald:

And to like full disclosure, everyone.

Trey Gerrald:

I had a very challenging time finding a five star review that had any meat on the

Trey Gerrald:

And there, you know, there's 35%.

Chelsey Donn:

Sure.

Trey Gerrald:

Are five-star, but people are not verbose and their gratitude

Chelsey Donn:

Which is yeah.

Chelsey Donn:

Taling and also kind of a good point.

Chelsey Donn:

If you're noticing that a large portion of those were invited, then you know, if

Chelsey Donn:

I'll throw a few coupons your way in exchange for this.

Chelsey Donn:

Review!.

Chelsey Donn:

You're doing it in an obligatory fashion.

Chelsey Donn:

You're probably not gonna go to town.

Trey Gerrald:

Correct.

Trey Gerrald:

That's true too.

Trey Gerrald:

Yeah, that's true.

Trey Gerrald:

I mean, it's interesting just going down our normal roster here.

Trey Gerrald:

I think we're thinking it might be a little shady, not so truthful.

Trey Gerrald:

The common experience.

Chelsey Donn:

I

Trey Gerrald:

don't know.

Chelsey Donn:

I mean, the only thing that I think is common that, you know,

Chelsey Donn:

If somebody didn't realize like, oh, they're going to outsource to the local Flores.

Chelsey Donn:

That's something I learned, but at the time, like, I don't know.

Chelsey Donn:

I feel like I'm a hypocrite sometimes because when I, when people have good customer

Chelsey Donn:

You, you talked about a negative experience, I guess they did fix it, but it's still a negative.

Chelsey Donn:

So it doesn't feel like this is quite a five star, but I don't know.

Chelsey Donn:

What do you think about.

Trey Gerrald:

I mean, it does make me think of Marco.

Trey Gerrald:

Like I wish they had given Marco a couple of coupons

Chelsey Donn:

But if they had, I feel like Marco's Review!

Chelsey Donn:

would have still been like three stars, four star, you know what I mean?

Chelsey Donn:

Like, so there is something about the fact that if David R was such a valid user of 1-800-Flowers

Chelsey Donn:

Why didn't they write Review!

Chelsey Donn:

at a Review!

Chelsey Donn:

years ago?

Chelsey Donn:

You know why now?

Trey Gerrald:

Right.

Trey Gerrald:

Well, I mean, this is, we only looked at Trustpilot, but I mean, it does make me question

Trey Gerrald:

And then again, with personality, the humor, there's no humor and,

Trey Gerrald:

I feel like this is a first and I didn't even register this.

Trey Gerrald:

When I picked up, I just liked that David mentions they've been using them

Trey Gerrald:

But now I'm starting to wonder if it's fake.

Chelsey Donn:

I know.

Trey Gerrald:

I, then I don't even know if, what the impact for, I mean, this brings up an

Trey Gerrald:

Like if.

Trey Gerrald:

invited, like, does that negate, like, I kind of feel like it's influencing a positive

Chelsey Donn:

Yeah.

Chelsey Donn:

I mean, especially in a sea of, of one star reviews, you know,

Trey Gerrald:

So like once again, though, like we maybe are creating

Trey Gerrald:

We don't have complete proof of that.

Trey Gerrald:

So

Chelsey Donn:

have complete proof though.

Chelsey Donn:

That's the thing is like, all we can do as Review!

Chelsey Donn:

Queens is sort of look at the information as it lies.

Chelsey Donn:

I feel like the fact that they were asked to write this Review!

Chelsey Donn:

the writing at when they're writing it, they're talking about sort of these buzzword things.

Chelsey Donn:

It's ringing a little shady to me.

Chelsey Donn:

So I think that were warranted in that response.

Trey Gerrald:

I think, I think I can

Chelsey Donn:

I can crown I can crown David.

Trey Gerrald:

All right, let's do a.

VOICEOVER:

The Queens are Tabulating.

Chelsey Donn:

Okay.

Chelsey Donn:

I am holding up one.

Chelsey Donn:

Crown tray is holding up two crowns.

Chelsey Donn:

I gave David R one crown for everything that we've mentioned thus

Chelsey Donn:

I also don't really know what I'm supposed to gather.

Chelsey Donn:

From this Review!

Chelsey Donn:

for some reason, because I mean, we have the sister storyline, which is maybe

Chelsey Donn:

They really didn't talk about, the product or anything that I feel like I

Chelsey Donn:

And I just gotta hop on 1-800-Flowers right now and, and get some flowers.

Chelsey Donn:

So for that reason, not that impactful overall one crown for me, why two from you trey.

Trey Gerrald:

I did too, just to be fair because I do think, and it makes

Trey Gerrald:

almost as if David is leaving a review for someone that has never interacted online shopping

Trey Gerrald:

And they replaced it.

Trey Gerrald:

And I got like, it's so rudimentary that maybe it could be real, but that also really makes me

Trey Gerrald:

Cause I didn't realize that until we were recording this.

Trey Gerrald:

I really felt like this was a great five-star review.

Trey Gerrald:

I mean, the spelling is impeccable and it pops out.

Trey Gerrald:

I mean, they use all caps for the name of the company only.

Trey Gerrald:

I mean, now I'm really is shady, but that's why I

Chelsey Donn:

I mean, yeah.

Chelsey Donn:

I mean, I think that's an interesting point that you just brought up, like,

Chelsey Donn:

Maybe David's not somebody that writes online reviews all the time.

Chelsey Donn:

So I think that, that is an interesting point.

Chelsey Donn:

I see where you're coming from.

Trey Gerrald:

I have a quick little surprise.

Trey Gerrald:

I have found this five-star with that I'm seeing now is also invited,

Chelsey Donn:

And see, this is very interesting.

Chelsey Donn:

1-800-FLOWERS.

Trey Gerrald:

like a zinger, but I am actually realizing there might be a

Trey Gerrald:

So this is a five star written by Robyn O.

Trey Gerrald:

Robyn is spelled with a Y.

Chelsey Donn:

Well that.

Trey Gerrald:

The subject is I placed the order doesn't get delivered until next week.

Trey Gerrald:

And the Review is I placed the order.

Chelsey Donn:

Wait, that's the whole Review!

Trey Gerrald:

Yes.

Trey Gerrald:

And this date is also December 13th, 2020.

Trey Gerrald:

So I wonder if everyone just got an email that was like, please leave a review

Chelsey Donn:

even more shady.

Trey Gerrald:

I'm thinking, cause Robin says I placed the order, but it

Trey Gerrald:

So I can't leave a review.

Trey Gerrald:

Like it looked funny to me, which is why I wanted to read it.

Trey Gerrald:

Cause it's like I placed the order, but I'm wondering.

Chelsey Donn:

you're right.

Chelsey Donn:

It's like if 1-800-Flowers send out a email blast to all the people that have

Trey Gerrald:

luck Chelsey on the website, it says business transparency.

Trey Gerrald:

This is on Trustpilot claimed their Trustpilot profile on February, 2020.

Trey Gerrald:

So I, it seems like Trustpilot, didn't verify until 2020, so they probably were

Trey Gerrald:

So I think we might be right.

Chelsey Donn:

What, what do you mean claim?

Chelsey Donn:

like the Trustpilot page itself

Trey Gerrald:

What's claimed by 1-800-FLOWERS.

Chelsey Donn:

Oh, got

Trey Gerrald:

So maybe they were trying to ramp up the amount of reviews they were getting.

Chelsey Donn:

Right.

Chelsey Donn:

Like maybe like they worked with a new marketing person and they were like, do you know that

Chelsey Donn:

So they claimed it and then started inviting people to leave.

Chelsey Donn:

That makes

Trey Gerrald:

because yours was 2020 as well.

Chelsey Donn:

It was

Trey Gerrald:

And all of these five stars are in the same date, so, oh, oh, I hate.

Chelsey Donn:

really shady.

Trey Gerrald:

of hate that this is happening because like, this does

Chelsey Donn:

I'm sorry.

Chelsey Donn:

1-800-FLOWERS.

Chelsey Donn:

Yeah.

Chelsey Donn:

I mean like, okay.

Chelsey Donn:

How do we zoom out from this a little bad.

Trey Gerrald:

I mean, it's responsible of them to claim the profile.

Trey Gerrald:

And I look, if I owned a business, I would be encouraging people to leave reviews too, because

Chelsey Donn:

And also, I, I think that the hard thing about online

Chelsey Donn:

You know, here you are tray of Review Queen who has had several positive experiences

Chelsey Donn:

So 1-800-FLOWERS has been around for a long time.

Chelsey Donn:

I'm not willing to write off the company based off of these few reviews,

Trey Gerrald:

I think this is just information that like a lot of times

Trey Gerrald:

So you, so like, it is maybe a bit of a game.

Trey Gerrald:

And maybe it's more of a gamble than going directly, but it is much more

Trey Gerrald:

Like I mean, I think that's what I use it for.

Trey Gerrald:

It's like really excels at that.

Trey Gerrald:

You just don't really know the quality I mean, I don't

Chelsey Donn:

Yep.

Chelsey Donn:

Yeah, sometimes you gotta roll the dice.

Chelsey Donn:

You know what I'm, I'm super curious about listeners.

Chelsey Donn:

If you have used 1-800-Flowers.com and you have an opinion about it, call up our

Chelsey Donn:

Do you want to defend 1-800-FLOWERS?

Chelsey Donn:

Have you had a positive experience that you could detail for us a little bit better?

Chelsey Donn:

You know, then David R did so.

Chelsey Donn:

Give us a call because we want to hear all sides of the story.

Chelsey Donn:

Unfortunately, we're going to walk away from today's assessment, having a little

Chelsey Donn:

And I'll end a bit of a question mark, for sure.

Trey Gerrald:

Well, Chelsey, you deserve a bouquet happy Valentine's Day

Chelsey Donn:

Oh, thank you.

Chelsey Donn:

Thank you so

Trey Gerrald:

You deserve 11 roses with me as to 12.

Chelsey Donn:

yeah.

Chelsey Donn:

Oh my God.

Chelsey Donn:

Yes, please.

Trey Gerrald:

Alright, am I queen?

Trey Gerrald:

So we have done it here we are.

Trey Gerrald:

We've reached the most Regal portion of our show.

Trey Gerrald:

Chelsey.

Trey Gerrald:

Who are you inducting today for?

VOICEOVER:

My Royal Highness

Chelsey Donn:

All right.

Chelsey Donn:

So I know that this is a little bit late.

Chelsey Donn:

This episode is going to air in a couple of weeks, but I just wanted to

Chelsey Donn:

I just, I feel I've been so full climbed about this for awhile.

Chelsey Donn:

I grew up with Bob Saget being such a part of my childhood.

Chelsey Donn:

I was a huge Full House fan.

Chelsey Donn:

I watched it every day.

Chelsey Donn:

Danny Tanner was a part of, so many of our houses.

Chelsey Donn:

You know, for us, the kids, who grew up in the nineties, I followed him on Instagram.

Chelsey Donn:

I follow his wife, Kelly on Instagram.

Chelsey Donn:

They seem like the most incredible couple.

Chelsey Donn:

And I just feel so heartbroken by the passing of Bob Saget.

Chelsey Donn:

Every time I think about him, I just smile.

Chelsey Donn:

It's such a part of my youth.

Chelsey Donn:

And I think it's incredible that we have these artists and entertainers.

Chelsey Donn:

In our lives, that really feel like family.

Chelsey Donn:

And for me, Bob Saget was one of those people and I hope wherever he is now,

Chelsey Donn:

Cause I think he really touched a lot of people.

Chelsey Donn:

Everybody that's been speaking about Bob Saget over the past several

Chelsey Donn:

He exuded and how he never ended a conversation with anyone, whether it was via text,

Chelsey Donn:

And I think that's such a beautiful thing and something that I'm really going to take

Chelsey Donn:

And so for that reason, I would love to induct Bob Saget as My Royal Highness.

Trey Gerrald:

Nicely said.

Trey Gerrald:

Full house.

Trey Gerrald:

I mean, that was my everything.

Trey Gerrald:

Yes.

Chelsey Donn:

Mine too.

Trey Gerrald:

And find fact Bob Saget was hired after they shot the pilot and they had

Chelsey Donn:

I know.

Trey Gerrald:

go back and only shoot the Danny Tanner scenes, which is so

Chelsey Donn:

crazy.

Chelsey Donn:

Yeah.

Chelsey Donn:

All right.

Chelsey Donn:

Trey.

Chelsey Donn:

Who are you inducting this week for your Royal Highness?

Trey Gerrald:

again, opposite end of the spectrum.

Trey Gerrald:

And if you were a member, I told everyone to bookmark Chelsey's complaint was about sinuses.

Trey Gerrald:

And today I am going to induct Wellness Formula.

Trey Gerrald:

Have you ever heard of wellness?

Chelsey Donn:

I've seen it.

Chelsey Donn:

It is, uh, from like whole

Chelsey Donn:

foods.

Trey Gerrald:

So wellness formula is a product from the company source naturals,

Trey Gerrald:

It is like a sort of holistic sort of.

Chelsey Donn:

Like all the vitamins.

Trey Gerrald:

So, okay.

Trey Gerrald:

This was introduced to me by my friend, Emily Afton, who is back on Broadway

Trey Gerrald:

And she introduced to me literally like 10 years ago.

Trey Gerrald:

It's basically, it contains 30 different ingredients from antioxidants, herbal

Trey Gerrald:

I think it's like, Eastern medicine.

Trey Gerrald:

Ediology.

Trey Gerrald:

But what it does is it attacks like the cellular level of your immune system.

Trey Gerrald:

So, and it's crazy, like the pills are like kind of like horse pills and the taste is

Trey Gerrald:

Well, they have different sizes, so it sort of changes.

Trey Gerrald:

So it's six capsules, this one, every three hours at like the on-site and Chelsey,

Trey Gerrald:

It's like, it's what, like, I don't want to say the brand.

Trey Gerrald:

It's what those little packets that you dump into water and swish around try to swallow.

Trey Gerrald:

It's trying to do this.

Trey Gerrald:

Crap is so insane.

Trey Gerrald:

And.

Trey Gerrald:

And actually, I, the reason I'm circling to your thing is that on their website, it

Trey Gerrald:

That's their like mission statement.

Trey Gerrald:

the instant you feel like, oh no, something's coming.

Trey Gerrald:

It just like boosts your immune system.

Trey Gerrald:

it's also in dropper form.

Trey Gerrald:

Like it's crazy.

Trey Gerrald:

I swear by it.

Trey Gerrald:

Go to your natural, you

Chelsey Donn:

Whole foods, whatever.

Trey Gerrald:

of those places, I swear by it.

Trey Gerrald:

So for that reason, I'm inducting wellness formula for My Royal Highness, because it

Chelsey Donn:

Wow.

Chelsey Donn:

Thank you.

Chelsey Donn:

On this formula.

Chelsey Donn:

It's always good to have a product like that.

Chelsey Donn:

Like what a lifesaver I use The things you put around your nose.

Chelsey Donn:

XY cam.

Trey Gerrald:

Oh, I never used that way.

Trey Gerrald:

I think I've used it once maybe.

Chelsey Donn:

Yeah, but I mean, always good to have something a little more natural.

Chelsey Donn:

I'm always about that.

Chelsey Donn:

So

Trey Gerrald:

All

Chelsey Donn:

great induction.

Chelsey Donn:

We did it.

Chelsey Donn:

We did that.

Trey Gerrald:

Another entry closer to the truth.

Chelsey Donn:

Yes.

Chelsey Donn:

Thank you for joining us today.

Chelsey Donn:

If you like, what you heard, please share the show with a friend.

Trey Gerrald:

And if you didn't like what you heard, please share the show with an enemy.

Trey Gerrald:

Join our mailing list to stay up to date with the goings on in The Queens at ReviewThatReview.Com

Chelsey Donn:

And don't forget.

Chelsey Donn:

We want to hear from you hit up our voicemail box.

Chelsey Donn:

Call 1-850-REVIEW-0.

Chelsey Donn:

Or if you're a little bit shy, you could also slide into our DMS.

Chelsey Donn:

We're on all the socials at @theReviewQueens and I'm at @ChelseyBD.

Trey Gerrald:

And I am at @TreyGerrald.

Chelsey Donn:

On today's after show pod, we are rating and reviewing a one star review of the

Chelsey Donn:

To find out what made Trey say:

Trey Gerrald:

'a wee bit makes me think that they're like Irish, but then Boy

Trey Gerrald:

And to find out what made Chelsey say:

Chelsey Donn:

'coincidentally, she also likes Tums.

Chelsey Donn:

So, you know, that makes sense.'

Chelsey Donn:

Then join our Patreon at patreon.com/ReviewThatReview in order to hear

Trey Gerrald:

And most importantly, remember

Chelsey Donn:

Ignore the haters you're queen.

Trey Gerrald:

GENDER nonspecific Valentine's day queen.

Chelsey Donn:

we heart you.

Trey Gerrald:

We hurt listener.

Chelsey Donn:

happy Valentine's day

Trey Gerrald:

care.

Trey Gerrald:

Bye.

Chelsey Donn:

be your own Valentine.

Chelsey Donn:

Okay.

Chelsey Donn:

You don't need anybody.

Chelsey Donn:

I tell myself that every year, you know, single's awareness day.

Trey Gerrald:

Or your friends share your love like Bob Saget.

Trey Gerrald:

Dad, share your love with your

Chelsey Donn:

Share your love with your friends or send me some chocolates and candy.

Chelsey Donn:

Okay.

Chelsey Donn:

I mean, and flowers, something.

Trey Gerrald:

No problem.

Trey Gerrald:

Bye.

VOICEOVER:

Review That Review is an independent podcast, certain names have been

VOICEOVER:

Executive Produced by Trey Gerrald and Chelsey Donn with editing and

VOICEOVER:

With voiceover talents by Eva Kaminsky.

VOICEOVER:

Our cover art was designed by LogoVora and our theme song was written by Joe

Chelsey Donn:

the Zyrtec actually did work.

Chelsey Donn:

Thank God, or.

Chelsey Donn:

Thank gosh.

Trey Gerrald:

thank gosh.

About the Podcast

Show artwork for Review That Review with Chelsey Donn & Trey Gerrald
Review That Review with Chelsey Donn & Trey Gerrald
A comedy podcast dedicated to reviewing pedestrian online reviews!

About your hosts

Profile picture for Trey Gerrald

Trey Gerrald

Actor | Writer | Human-Person
Review Queen 👑
Profile picture for Chelsey Donn

Chelsey Donn

Actress | Comedian | Writer
Review Queen 👑