Episode 32: Ski Resort - 1 vs 5 Star Reviews

VOICEOVER: 00:00:01

[Theme Song]

VOICEOVER: 00:00:30

. CHELSEY DONN: Hello!

TREY GERRALD: 00:00:32

Hello.

TREY GERRALD: 00:00:33

Welcome to Review That Review the podcast dedicated to reviewing

CHELSEY DONN: 00:00:39

Reviews!

CHELSEY DONN: 00:00:39

We're just like Siskel and Ebert only instead of reviewing cinematic masterpieces,

TREY GERRALD: 00:00:50

That's Chelsey Donn

CHELSEY DONN: 00:00:52

and that's Trey Gerrald

TREY GERRALD: 00:00:55

and together we are

VOICEOVER: 00:00:57

The Review Queens.

TREY GERRALD: 00:01:01

And if you want to support the show while getting bonus and exclusive content,

TREY GERRALD: 00:01:09

Oh, I ran out of breath on that sentence, visit our Patreon Page

TREY GERRALD: 00:01:16

Hey Chelsey girl, how has your week been going?

CHELSEY DONN: 00:01:19

My week's been going pretty well.

CHELSEY DONN: 00:01:21

You know, things have an amping up this week.

CHELSEY DONN: 00:01:23

I had been meaning to catch up on Curb Your Enthusiasm, which I hadn't done.

CHELSEY DONN: 00:01:28

I've been enjoying that very much.

CHELSEY DONN: 00:01:30

I I'm doing good this week.

CHELSEY DONN: 00:01:32

How about you, Trey?

CHELSEY DONN: 00:01:33

How are you doing?

TREY GERRALD: 00:01:34

It's funny.

TREY GERRALD: 00:01:34

You're talking about, I mean, I know that this is a re launch of, uh, Curb Your Enthusiasm

TREY GERRALD: 00:01:44

Cause it just ended.

TREY GERRALD: 00:01:45

I just, for the first time in my life, I started watching Veep.

CHELSEY DONN: 00:01:48

Oh, I haven't watched Veep either.

CHELSEY DONN: 00:01:50

Maybe I should get on the Veep train.

TREY GERRALD: 00:01:52

It's very funny.

TREY GERRALD: 00:01:53

I'm on episode four, like obviously it's very funny.

TREY GERRALD: 00:01:55

The world knows that, but I've been introducing a little bit of television back into my

TREY GERRALD: 00:02:03

And.

TREY GERRALD: 00:02:04

We're here and I'm excited for today's episode because we're going to be covering a place.

TREY GERRALD: 00:02:10

I've always yearned to go in my life, but I've never been.

CHELSEY DONN: 00:02:14

Yes!

CHELSEY DONN: 00:02:15

I'm so excited as well.

CHELSEY DONN: 00:02:16

And also, I just have to comment.

CHELSEY DONN: 00:02:18

I mean, not everybody is watching, but Trey, What a gorgeous hat you have.

CHELSEY DONN: 00:02:23

Can you describe it?

TREY GERRALD: 00:02:24

Thank you.

TREY GERRALD: 00:02:24

I did receive in the mail a gift with a note attached that said thank you for being such an

TREY GERRALD: 00:02:32

This is a white baseball hat that says Kvetcher on it.

TREY GERRALD: 00:02:37

I like to wear it when I'm running.

TREY GERRALD: 00:02:39

I've I've been running once since I've had this hat, I really feel like when people see

CHELSEY DONN: 00:02:46

Yeah!

CHELSEY DONN: 00:02:46

I think it's so cute.

CHELSEY DONN: 00:02:48

I love it.

CHELSEY DONN: 00:02:48

I have my black Kvetcher hat.

CHELSEY DONN: 00:02:50

I'll put it on for the After Show.

TREY GERRALD: 00:02:52

Oh, that's fun.

TREY GERRALD: 00:02:53

Okay.

CHELSEY DONN: 00:02:53

Great!

TREY GERRALD: 00:02:54

Well, should we get into some bad things?

CHELSEY DONN: 00:02:58

I think maybe we should.

TREY GERRALD: 00:02:59

Okay Chelsey.

TREY GERRALD: 00:03:00

I really need you to

VOICEOVER: 00:03:01

Lodge A Complaint.

CHELSEY DONN: 00:03:02

Yeah.

CHELSEY DONN: 00:03:03

Thanks.

CHELSEY DONN: 00:03:03

Trey.

CHELSEY DONN: 00:03:04

I want a Lodge, A Complaint today about like people who leave gum anywhere, like anywhere.

CHELSEY DONN: 00:03:09

That's not a trash can.

CHELSEY DONN: 00:03:11

Okay.

CHELSEY DONN: 00:03:12

Why are we doing this?

CHELSEY DONN: 00:03:14

I feel like the older I get the closer I become to like a schoolmarm because when I

CHELSEY DONN: 00:03:24

You know, like if you got caught with gum, you would get detention.

CHELSEY DONN: 00:03:27

Like it was a big deal.

CHELSEY DONN: 00:03:28

And as a kid.

CHELSEY DONN: 00:03:29

Yeah.

CHELSEY DONN: 00:03:30

And as a kid, I was always like, oh, that's so stupid.

CHELSEY DONN: 00:03:33

Just let me chew my gum.

CHELSEY DONN: 00:03:33

This is ridiculous.

CHELSEY DONN: 00:03:34

Why can't I chew gum?

CHELSEY DONN: 00:03:35

It's so dumb.

CHELSEY DONN: 00:03:36

But the reality is people are animals, Trey.

TREY GERRALD: 00:03:41

Yeah.

CHELSEY DONN: 00:03:42

They just leave gum anywhere.

CHELSEY DONN: 00:03:44

Any old were right there in the middle of the sidewalk.

CHELSEY DONN: 00:03:46

Why not?

CHELSEY DONN: 00:03:47

Seems like a good place to spit out my gum.

CHELSEY DONN: 00:03:49

Someone might step in it, you know, like me I've stepped in gum before.

CHELSEY DONN: 00:03:53

It's horrible.

TREY GERRALD: 00:03:54

Have you ever like stuck gum somewhere?

CHELSEY DONN: 00:03:57

I mean, I'm not just saying this so I come off as like some

TREY GERRALD: 00:04:04

I don't think I've either.

CHELSEY DONN: 00:04:05

In fact, I have this thing where I get like, I love gum, but then gum loses its

CHELSEY DONN: 00:04:13

Like I got to get, like, I can't think about anything until I get the gum out of my mouth.

CHELSEY DONN: 00:04:18

Like I gotta get the gum, but I won't, I won't, until I can find inappropriate receptacle.

CHELSEY DONN: 00:04:25

What is happening with this?

TREY GERRALD: 00:04:27

You also said the phrase marm.

CHELSEY DONN: 00:04:29

Schoolmarm I think...

TREY GERRALD: 00:04:31

yeah.

TREY GERRALD: 00:04:31

Where does that come from?

TREY GERRALD: 00:04:32

I've heard it, but what is a marm?

CHELSEY DONN: 00:04:35

I don't know.

CHELSEY DONN: 00:04:36

I just imagine it as like some like crotchety old lady who is like, you know, slapping

CHELSEY DONN: 00:04:44

I don't know.

CHELSEY DONN: 00:04:46

It's, can't be a good word.

CHELSEY DONN: 00:04:48

It's probably not 2022 appropriate, but you know what?

CHELSEY DONN: 00:04:53

I respect all the schoolmarms.

CHELSEY DONN: 00:04:55

Okay.

CHELSEY DONN: 00:04:56

Don't come at me.

TREY GERRALD: 00:04:57

It is very frustrating.

TREY GERRALD: 00:04:58

when you come across something that's sticky and stuck to something

TREY GERRALD: 00:05:03

So obviously gum being in places that's not in a receptacle.

CHELSEY DONN: 00:05:09

Tragic.

CHELSEY DONN: 00:05:09

I can't do it.

CHELSEY DONN: 00:05:10

What about you, Trey.

CHELSEY DONN: 00:05:11

Give us a complaint, lay it on us.

TREY GERRALD: 00:05:13

I want to Lodge A complaint against hangers getting caught amongst themselves.

TREY GERRALD: 00:05:18

Oh my, have you ever encountered that

TREY GERRALD: 00:05:20

- CHELSEY DONN: So many times

TREY GERRALD: 00:05:23

It's so frustrating.

TREY GERRALD: 00:05:24

You like, there's so many things about hangers that are very frustrating.

TREY GERRALD: 00:05:29

Like if you're trying to carry like 12 items on hangers, it like, well, it's like

TREY GERRALD: 00:05:42

And then you, like, it's like trying to angle the hanger.

TREY GERRALD: 00:05:46

It's like trying to untangle necklaces.

TREY GERRALD: 00:05:48

Like you can't find the, start, you don't know how to fix it.

TREY GERRALD: 00:05:51

Cause it's so frustrating.

TREY GERRALD: 00:05:53

I just want to grab that article of clothing and it's like, suddenly I'm in a war in

CHELSEY DONN: 00:06:03

No, never, especially not like in a war.

CHELSEY DONN: 00:06:06

That sounds terrible.

TREY GERRALD: 00:06:07

So that's my complaint.

TREY GERRALD: 00:06:08

Oy!

CHELSEY DONN: 00:06:09

Yeah.

CHELSEY DONN: 00:06:09

All right.

CHELSEY DONN: 00:06:10

Well that felt good to get all of that off our chest.

CHELSEY DONN: 00:06:13

Don't you think?

TREY GERRALD: 00:06:13

I feel much lighter and I feel like with this levity, I am ready to go head-to-head!

CHELSEY DONN: 00:06:21

Does that mean that it is another versus an episode this week?

CHELSEY DONN: 00:06:27

Oh my God, we got to do it.

CHELSEY DONN: 00:06:29

Let's do it.

TREY GERRALD: 00:06:30

This is our first versus episode of 2022!

CHELSEY DONN: 00:06:35

2022.

CHELSEY DONN: 00:06:36

Trey lets

VOICEOVER: 00:06:38

Assess That Kvetch!

TREY GERRALD: 00:06:40

Yes.

TREY GERRALD: 00:06:41

Today is another vs episode!

TREY GERRALD: 00:06:44

Today, Chelsey and I are both going to cover a one-star and a five-star review on the same topic.

TREY GERRALD: 00:06:51

Today's topic, a ski resort in Vail

CHELSEY DONN: 00:06:57

That's right for this versus episode, Trey selected the

CHELSEY DONN: 00:07:03

So to determine who goes first, we got to flip that quarter, Trey.

CHELSEY DONN: 00:07:07

All right.

TREY GERRALD: 00:07:08

You want to call it?

CHELSEY DONN: 00:07:09

Heads.

TREY GERRALD: 00:07:11

It is heads!

CHELSEY DONN: 00:07:12

Oh, thank goodness.

CHELSEY DONN: 00:07:13

I hadn't been getting it right in a while.

CHELSEY DONN: 00:07:15

I started to doubt myself.

CHELSEY DONN: 00:07:16

Okay.

CHELSEY DONN: 00:07:17

So, I'm going first!

TREY GERRALD: 00:07:18

All right.

TREY GERRALD: 00:07:18

So let me tell everyone about what our topic is today.

TREY GERRALD: 00:07:22

We are covering a ski resort called Antlers At Vail.

TREY GERRALD: 00:07:27

Antlers At Vail is the number three out of 52 for specialty lodging in Vail on TripAdvisor and

TREY GERRALD: 00:07:52

The studio units are approximately twice as large as a standard hotel room.

TREY GERRALD: 00:07:57

And I looked at the images and they are like very luxe.

TREY GERRALD: 00:08:01

They offer a pool and hot tubs, a hot tub in the snow.

TREY GERRALD: 00:08:05

That would be gorgeous.

TREY GERRALD: 00:08:06

Fitness centers, pet Friendly condos, slope side, ski valet, In room,

TREY GERRALD: 00:08:14

And at the time of this recording, there are 965 reviews for Antlers At Vail on TripAdvisor

TREY GERRALD: 00:08:29

So with all of that background info, let's get into this versus battle, Henny.

CHELSEY DONN: 00:08:35

Let's do it.

VOICEOVER: 00:08:38

Review That Review.

CHELSEY DONN: 00:08:42

All right.

CHELSEY DONN: 00:08:43

I did scour through a lot of those fives are used to try and find

CHELSEY DONN: 00:08:49

So, Trey, help me with this one.

CHELSEY DONN: 00:08:50

Okay.

CHELSEY DONN: 00:08:51

This person is from Sydney, Australia, and their username is W A I M A T E zero One.

TREY GERRALD: 00:09:05

Y mate?

CHELSEY DONN: 00:09:06

or is it like a way matie?

CHELSEY DONN: 00:09:09

I don't know.

CHELSEY DONN: 00:09:09

I don't.

CHELSEY DONN: 00:09:09

I dunno.

CHELSEY DONN: 00:09:10

I don't know.

CHELSEY DONN: 00:09:11

Are we saying in an Australian accent, this person's from sydney-

TREY GERRALD: 00:09:14

why matie!

TREY GERRALD: 00:09:15

That's what you said, right?

CHELSEY DONN: 00:09:17

I think so.

TREY GERRALD: 00:09:18

So let's say why matie 0 1.

CHELSEY DONN: 00:09:20

Why matie 01

TREY GERRALD: 00:09:22

Right?.

TREY GERRALD: 00:09:22

Like good day, Matie.

CHELSEY DONN: 00:09:24

Yeah.

CHELSEY DONN: 00:09:24

That's why I was thinking that.

TREY GERRALD: 00:09:26

Alright!

TREY GERRALD: 00:09:26

Let's be offensive.

TREY GERRALD: 00:09:27

I love this.

CHELSEY DONN: 00:09:28

Way Oh!

CHELSEY DONN: 00:09:30

Way-Oh Matie 01, has written a five star review for Antlers.

CHELSEY DONN: 00:09:36

The subject is a really nice place to stay.

CHELSEY DONN: 00:09:41

When we choose ski accommodation, our requirements are two bedroom apartment

CHELSEY DONN: 00:09:48

Like, ideally about as far from the lift, as you could throw a ski boot.

CHELSEY DONN: 00:09:55

Our scowering of the map suggested there's not a lot of suitable accommodations

CHELSEY DONN: 00:10:02

It's mostly retail with the accommodation behind.

CHELSEY DONN: 00:10:06

This is one reason we opted for Lionshead and Antlers.

CHELSEY DONN: 00:10:10

Their website exuded a friendly vibe.

CHELSEY DONN: 00:10:13

As much as websites can exude vibes.

CHELSEY DONN: 00:10:16

Now, having been there, we can see, we assessed the proximity issue quite well.

CHELSEY DONN: 00:10:23

If you want to be close to a lift apartment style accommodation, then Lionshead is for you.

CHELSEY DONN: 00:10:30

We also correctly assessed the friendliness of Antlers correctly.

CHELSEY DONN: 00:10:37

Let me tell you about this.

CHELSEY DONN: 00:10:39

Once...

CHELSEY DONN: 00:10:41

once per week, they host a complimentary food and drink session to let customers

CHELSEY DONN: 00:10:51

Nice.

CHELSEY DONN: 00:10:52

Right?

CHELSEY DONN: 00:10:53

It's held in their meeting room.

CHELSEY DONN: 00:10:55

Whose name I don't recall, but it's named after someone.

TREY GERRALD: 00:11:00

[Laughter]

CHELSEY DONN: 00:11:04

Okay.

TREY GERRALD: 00:11:15

So Helpful!

CHELSEY DONN: 00:11:20

Okay.

CHELSEY DONN: 00:11:22

Ooh.

CHELSEY DONN: 00:11:23

Oh God.

CHELSEY DONN: 00:11:25

Okay.

CHELSEY DONN: 00:11:27

But it's but it's named after someone

CHELSEY DONN: 00:11:33

Chelsey Meryl.

CHELSEY DONN: 00:11:37

I'm going to just skip that, but it's named, after someone cause we got it.

TREY GERRALD: 00:11:39

Got it yeah!

CHELSEY DONN: 00:11:41

Inside the room.

CHELSEY DONN: 00:11:42

There's a picture of a lady with some words under it.

CHELSEY DONN: 00:11:59

[laughter.] Are they going to tell us the words?

CHELSEY DONN: 00:12:16

...NO?!

CHELSEY DONN: 00:12:17

Okay.

CHELSEY DONN: 00:12:18

Okay.

CHELSEY DONN: 00:12:20

Clearly it's who the room...

CHELSEY DONN: 00:12:27

Clearly.

CHELSEY DONN: 00:12:27

It's who the room is named after.

TREY GERRALD: 00:12:29

Yes.

CHELSEY DONN: 00:12:33

Are we clear?

TREY GERRALD: 00:12:34

Yeah, thank you, Why Matie.

CHELSEY DONN: 00:12:40

While chatting to one of the staff I asked who the lady is expecting to learn.

CHELSEY DONN: 00:12:47

It's the owner or founder or some such.

CHELSEY DONN: 00:12:51

Turns out it's a housekeeper.

CHELSEY DONN: 00:12:53

Who'd been with them for 37 years.

CHELSEY DONN: 00:12:56

They named their main meeting room after a long serving housekeeper.

CHELSEY DONN: 00:13:01

That's pretty fricking cool in my book.

CHELSEY DONN: 00:13:04

They have a number of 30 plus year staff, which suggests they've got

CHELSEY DONN: 00:13:13

I was super impressed.

CHELSEY DONN: 00:13:16

To the other stuff.

CHELSEY DONN: 00:13:17

The ski valet service is great and you should definitely use it.

CHELSEY DONN: 00:13:21

Antlers is a few minutes walk from the gondola.

CHELSEY DONN: 00:13:25

They don't have room service, but they do sell soups at reception and the soups are really good.

CHELSEY DONN: 00:13:31

The kitchen facilities are comprehensive.

CHELSEY DONN: 00:13:34

General store and liquor store are about as far as the gondola.

CHELSEY DONN: 00:13:38

The general store is quite limited, but Antlers will run you over to a nearby, full supermarket.

CHELSEY DONN: 00:13:45

Our apartment was a bit dated, kind of high eighties decor, but

CHELSEY DONN: 00:13:52

So maybe some of the others are a bit more modern.

CHELSEY DONN: 00:13:55

There are exposed walkways from the rooms to the elevator.

CHELSEY DONN: 00:14:00

So the moment you open your door, you're in the elements.

CHELSEY DONN: 00:14:04

No big deal.

CHELSEY DONN: 00:14:05

More just expectation management.

CHELSEY DONN: 00:14:07

there are many more dining options in the main village than lionshead

CHELSEY DONN: 00:14:14

So you'll definitely want to use the shuttle bus at least a couple of times while you're there,

CHELSEY DONN: 00:14:26

Well done Antlers.

CHELSEY DONN: 00:14:28

We were very happy with our choice and would unreservedly recommend!

TREY GERRALD: 00:14:36

All right?

TREY GERRALD: 00:14:37

way mate!

CHELSEY DONN: 00:14:38

Way...

CHELSEY DONN: 00:14:39

oh yeah.

CHELSEY DONN: 00:14:39

What is,what did we agree on?

TREY GERRALD: 00:14:41

Were we saying matie before?

TREY GERRALD: 00:14:43

Pirate pirate, same matey.

CHELSEY DONN: 00:14:46

I don't know.

CHELSEY DONN: 00:14:47

You guys.

CHELSEY DONN: 00:14:47

What's your let's.

CHELSEY DONN: 00:14:48

Should we just call them WayMate?

TREY GERRALD: 00:14:50

WaiMate!

CHELSEY DONN: 00:14:50

01.

CHELSEY DONN: 00:14:51

WaiMate01.

CHELSEY DONN: 00:14:52

Final!

CHELSEY DONN: 00:14:52

Final Decision!

TREY GERRALD: 00:14:53

I took so many notes on this one.

CHELSEY DONN: 00:14:55

Okay, great.

TREY GERRALD: 00:14:56

I just want to say as someone who was born in 86, I'm

CHELSEY DONN: 00:15:02

high eighties.

CHELSEY DONN: 00:15:02

I know.

CHELSEY DONN: 00:15:03

I love that.

TREY GERRALD: 00:15:04

Do you know when this Review!

TREY GERRALD: 00:15:05

was written?

CHELSEY DONN: 00:15:05

Yes.

CHELSEY DONN: 00:15:06

This Review!

CHELSEY DONN: 00:15:06

was written in January of 2017.

TREY GERRALD: 00:15:09

Okay.

TREY GERRALD: 00:15:09

I'm curious about that because I looked at the website last night and

CHELSEY DONN: 00:15:15

oh

TREY GERRALD: 00:15:15

waimate01 is saying no room service.

CHELSEY DONN: 00:15:18

So maybe they've made that change because it does seem like

CHELSEY DONN: 00:15:24

So maybe that was one of the upgrades.

TREY GERRALD: 00:15:25

Right.

TREY GERRALD: 00:15:26

And then I'm also stealing the phrase.

TREY GERRALD: 00:15:29

Some such,

CHELSEY DONN: 00:15:30

Yeah,

TREY GERRALD: 00:15:31

love it.

TREY GERRALD: 00:15:31

Okay.

TREY GERRALD: 00:15:32

Anyway, that housekeeper section, like almost massacred my face.

TREY GERRALD: 00:15:38

All right.

TREY GERRALD: 00:15:40

It's also interesting to me.

TREY GERRALD: 00:15:41

I have never, once in my life been skiing, I have never put skis on, I don't know a thing.

TREY GERRALD: 00:15:47

I don't know a thing about it, but it's funny to me, skiing in itself

TREY GERRALD: 00:15:54

And so it's very funny that when looking for recommendations, you don't want anything

TREY GERRALD: 00:16:02

There's just something very ironic and hypocritical about that.

TREY GERRALD: 00:16:06

But I recognize it's probably difficult to walk in the skis.

CHELSEY DONN: 00:16:09

Yeah.

CHELSEY DONN: 00:16:10

And also like that is a big thing.

CHELSEY DONN: 00:16:12

Like there are all these fancy resorts that are like literally ski on resorts

CHELSEY DONN: 00:16:23

You know what I mean?

TREY GERRALD: 00:16:24

That makes sense.

TREY GERRALD: 00:16:25

What's Apres Ski?

CHELSEY DONN: 00:16:26

So Apres ski.

CHELSEY DONN: 00:16:28

I think it, I think Apres is after in French.

CHELSEY DONN: 00:16:32

I want to say it's after, but it's like a light bite after your skiing.

TREY GERRALD: 00:16:36

Oh, like a Capri the salad.

CHELSEY DONN: 00:16:39

Okay.

CHELSEY DONN: 00:16:39

Yeah.

CHELSEY DONN: 00:16:40

Like a nosh, but like with ski vibes after you ski.

TREY GERRALD: 00:16:46

anyway.

TREY GERRALD: 00:16:46

Okay.

TREY GERRALD: 00:16:47

I actually I'm a little unsure how I feel about crowning of this, because well, okay.

TREY GERRALD: 00:16:55

There is value here.

TREY GERRALD: 00:16:56

I'm wondering if, if maybe this is interesting, I don't think we've ever discussed this.

TREY GERRALD: 00:17:01

I wonder.

TREY GERRALD: 00:17:02

if there have been updates, does that then mean that, that makes this Review!

TREY GERRALD: 00:17:06

obsolete?

TREY GERRALD: 00:17:07

Because I don't know if it's valuable or not about the room service, because

TREY GERRALD: 00:17:14

So then also if it's been updated, then I'm wondering also this whole

TREY GERRALD: 00:17:23

I recognize in theory, that is like, that's really nice.

TREY GERRALD: 00:17:26

It's building community, it's building friends, you know, like I know like my in-laws

CHELSEY DONN: 00:17:35

And this is like, and skiing: very mingle vibes.

TREY GERRALD: 00:17:38

Okay.

TREY GERRALD: 00:17:38

That sounds like a true nightmare to me.

TREY GERRALD: 00:17:41

Let's like go down into the boardroom and like mingle and meet God that my

TREY GERRALD: 00:17:48

Why does that literally bit upset?

TREY GERRALD: 00:17:51

That's a premium,

CHELSEY DONN: 00:17:52

that's a pers- that's going to have to go on the bias category.

CHELSEY DONN: 00:17:55

I think for you when you go into crowning this Review!

CHELSEY DONN: 00:17:57

because I think that there's a lot of valuable information here.

CHELSEY DONN: 00:18:00

That's still relevant.

CHELSEY DONN: 00:18:02

What they're doing here.

CHELSEY DONN: 00:18:04

They're really flexing and like kind of a fun way, but it is funny that they're flexing

CHELSEY DONN: 00:18:12

So the information they're giving us is that it's close.

CHELSEY DONN: 00:18:15

We know, we know it's a boots throw away.

TREY GERRALD: 00:18:17

Yes, true.

CHELSEY DONN: 00:18:18

So that's like hugely helpful to know when you're looking for places to

CHELSEY DONN: 00:18:29

Beverage and nosh and be done with your day.

CHELSEY DONN: 00:18:32

So I think it is good to have all of this information.

CHELSEY DONN: 00:18:35

And also the friendly vibe thing was something, again, we're just grading this

CHELSEY DONN: 00:18:43

Obviously vibe is very important to this hotel

TREY GERRALD: 00:18:48

also, I want to say how they mentioned, even the studios have

TREY GERRALD: 00:18:54

So like knowing that the resort will drive you to the grocery store is awesome.

TREY GERRALD: 00:19:02

So what is the spelling and grammar like

CHELSEY DONN: 00:19:04

It's really, really good.

CHELSEY DONN: 00:19:05

And I mean, I, I thought there was a lot of sentimentality.

CHELSEY DONN: 00:19:08

I love the story about the housekeeper, you know, like I just think it's so specific

CHELSEY DONN: 00:19:16

Like this is their, their honest experience that they have that's

TREY GERRALD: 00:19:20

yes, it has that impact for me as well, that I feel like there's something to a

TREY GERRALD: 00:19:28

It sort of says something about the integrity of the structure of the organization that they are.

TREY GERRALD: 00:19:33

Like I would imagine this is a great place to work and.

TREY GERRALD: 00:19:37

You know, if you are honoring your housekeepers, then there's no hierarchy.

TREY GERRALD: 00:19:41

We're all working together to create a great experience for the customers,

TREY GERRALD: 00:19:47

I do trust WaiMate01, about that for sure.

CHELSEY DONN: 00:19:51

Yeah.

CHELSEY DONN: 00:19:52

I definitely trust them.

TREY GERRALD: 00:19:53

I mean, I'm wondering if I can distinguish, if this is common or a fluke from

TREY GERRALD: 00:20:00

It's like you can, they're stating everything on the map they're stating.

TREY GERRALD: 00:20:06

So to me it sort of feels like that's probably going to be very common.

TREY GERRALD: 00:20:09

I mean, the distance is going to be the same.

CHELSEY DONN: 00:20:11

I mean, I definitely think that the personality of WaiMate01 comes through

TREY GERRALD: 00:20:22

Correct.

CHELSEY DONN: 00:20:23

I really think that they're intentional in their review.

TREY GERRALD: 00:20:25

Now I have a question about humor because do you think that way was intentionally

TREY GERRALD: 00:20:36

I don't remember the name at same day after some One, though.

CHELSEY DONN: 00:20:39

I don't think to the degree that we were laughing at it.

CHELSEY DONN: 00:20:42

Certainly not.

CHELSEY DONN: 00:20:44

God, but I mean, I do think that they definitely have personality regardless.

CHELSEY DONN: 00:20:48

Like that's true.

CHELSEY DONN: 00:20:49

It's like a lot of the language that they used, I think was playful.

CHELSEY DONN: 00:20:54

I don't think that they were writing this as a standup bit, you know, but it was very funny,

TREY GERRALD: 00:21:00

something to the Review!

TREY GERRALD: 00:21:02

like, what is the subject?

CHELSEY DONN: 00:21:03

Very simple, uh, a really nice place to stay.

TREY GERRALD: 00:21:06

Right?

TREY GERRALD: 00:21:07

There's something that feels like, you know, when you learn a new language and you, I know

TREY GERRALD: 00:21:20

There's something about the Review!

TREY GERRALD: 00:21:21

that feels very much like this was nice.

TREY GERRALD: 00:21:23

It was outside.

TREY GERRALD: 00:21:25

I liked it.

TREY GERRALD: 00:21:26

There was mingling.

TREY GERRALD: 00:21:27

There was...

CHELSEY DONN: 00:21:27

Really?

CHELSEY DONN: 00:21:28

I completely disagree.

CHELSEY DONN: 00:21:30

I just, yeah, I think that there's like so much color and intrigue and like personality.

CHELSEY DONN: 00:21:37

I would be shocked if this was like a bot, you know?

TREY GERRALD: 00:21:43

Oh, no, certainly I can tell it's a human.

TREY GERRALD: 00:21:45

It doesn't feel emotional to me.

TREY GERRALD: 00:21:47

It feels like nothing is super emotional either way, which is neither good, nor bad.

CHELSEY DONN: 00:21:52

I mean, I think that they are, cause they end with saying like, we were very happy

CHELSEY DONN: 00:22:00

Like I do think there's an element of, and, and even, and I kind of cute way, like defending

CHELSEY DONN: 00:22:17

Yeah, there's something that's very nice about that.

CHELSEY DONN: 00:22:19

And so I did feel like there was almost an element of protection coming from

TREY GERRALD: 00:22:28

Well, I think I could crown the way mate.

TREY GERRALD: 00:22:31

How do you feel?

TREY GERRALD: 00:22:33

Okay.

TREY GERRALD: 00:22:33

So Chelsey and I each have our own set of one to five crown cards and in an effort to

VOICEOVER: 00:22:44

The queens are tabulating...Total Score!

CHELSEY DONN: 00:22:51

Okay.

CHELSEY DONN: 00:22:51

Trey's holding up four crowns.

CHELSEY DONN: 00:22:52

I'm holding up four and a half crowns.

CHELSEY DONN: 00:22:54

Trey tell us why you're holding up four crowns

TREY GERRALD: 00:22:56

I just took the one fully.

TREY GERRALD: 00:22:59

Because of the date.

TREY GERRALD: 00:23:00

That's really all.

TREY GERRALD: 00:23:01

I think if I had read this four years ago, I would feel like maybe

TREY GERRALD: 00:23:06

I think I'm just having a little hesitancy because if they now are publicizing, they

TREY GERRALD: 00:23:18

I want way mate, to go back and do an updated Review!

TREY GERRALD: 00:23:23

because I do thoroughly trust this.

TREY GERRALD: 00:23:25

Review!.

TREY GERRALD: 00:23:26

And also like, there wasn't like inherent humor.

TREY GERRALD: 00:23:29

I feel like WaiMate01, would be like my godfather.

TREY GERRALD: 00:23:34

Like I would trust them.

TREY GERRALD: 00:23:36

They're only here to make sure I'm happy and taken care of, but because there

TREY GERRALD: 00:23:43

And because it was so many years ago, I've never really considered that the impact of

TREY GERRALD: 00:23:50

I mean, I want to go there.

TREY GERRALD: 00:23:52

What about you?

TREY GERRALD: 00:23:52

Why did you do four and a half crowns?

CHELSEY DONN: 00:23:55

Obviously concur with everything that you've already said?

CHELSEY DONN: 00:23:58

I just think even if it's not intentionally written to be that funny, if I read

CHELSEY DONN: 00:24:13

So for the laugh, the extra half crown, total, yeah.

TREY GERRALD: 00:24:20

All right.

TREY GERRALD: 00:24:20

Well, let's take a quick little break.

TREY GERRALD: 00:24:22

And when we come back, we're going to hear a completely different side of the story.

CHELSEY DONN: 00:24:28

Oh God.

CHELSEY DONN: 00:24:28

I'm like nervous.

CHELSEY DONN: 00:24:30

I'm nervous.

CHELSEY DONN: 00:24:30

I've been swimming and five star reviews.

CHELSEY DONN: 00:24:32

I like I'm feel very defensive, but I'll let my guard down.

CHELSEY DONN: 00:24:35

Okay.

CHELSEY DONN: 00:24:36

I love it.

TREY GERRALD: 00:24:36

Well, when we come back, you're going to hear one of

CHELSEY DONN: 00:24:41

All right.

CHELSEY DONN: 00:24:42

I'm preparing myself.

CHELSEY DONN: 00:24:43

All right.

CHELSEY DONN: 00:24:44

Be right back.

VOICEOVER: 00:24:47

Hold your crown.

VOICEOVER: 00:24:48

We'll be right back.

TREY GERRALD: 00:24:59

It's Game time!

TREY GERRALD: 00:25:16

All right, Chelsey, let's get ready to take a quick spin on the Meryl Streep-Go-round.

CHELSEY DONN: 00:25:31

Okay.

CHELSEY DONN: 00:25:32

Here's the deal.

CHELSEY DONN: 00:25:33

Trey and I have each picked a rotten scathing, pithy One-Star-Zinger and with 30 seconds on

TREY GERRALD: 00:25:45

Just like queen Meryl Streep, who does it all

CHELSEY DONN: 00:25:47

before the clock runs out and Trey, you are first with the zingers today.

CHELSEY DONN: 00:25:51

So let us know.

CHELSEY DONN: 00:25:52

Where's your Zinger from?

TREY GERRALD: 00:25:54

I have a One-Star-Zinger from Google reviews, this is for Hot Hands.

TREY GERRALD: 00:26:00

Do you know what this is?

CHELSEY DONN: 00:26:01

Little packets that you put inside the glove, right?

TREY GERRALD: 00:26:05

Exactly.

TREY GERRALD: 00:26:05

Yes.

CHELSEY DONN: 00:26:05

Those actually can work quite well.

TREY GERRALD: 00:26:08

Well, I've got a one-star for it.

CHELSEY DONN: 00:26:10

Oh, Right, right, right.

TREY GERRALD: 00:26:11

This is, um, written by all caps, LINDA!

CHELSEY DONN: 00:26:15

Oh, Linda,

TREY GERRALD: 00:26:18

And the One-Star-Zinger is, did not meet expectation of

TREY GERRALD: 00:26:27

Yes.

TREY GERRALD: 00:26:31

Warm hands.

TREY GERRALD: 00:26:33

How do you end up just doing two dot dots.

TREY GERRALD: 00:26:35

Like how do you miss the one dot?

CHELSEY DONN: 00:26:36

I also think Maybe like everyone's definition of hot and warm is different.

CHELSEY DONN: 00:26:40

And Linda, all caps might really need it to be hot, hot, hot, you know?

CHELSEY DONN: 00:26:46

Okay.

CHELSEY DONN: 00:26:47

So I'm going to strap you in today to a crystal ball.

TREY GERRALD: 00:26:51

Ooh.

TREY GERRALD: 00:26:53

Like that emoji.

CHELSEY DONN: 00:26:54

Okay.

CHELSEY DONN: 00:26:54

Let's do it.

TREY GERRALD: 00:26:55

Okay.

VOICEOVER: 00:26:55

3, 2, 1, Go!

VOICEOVER: 00:26:59

To our,

VOICEOVER: 00:27:00

ah, did not meet expectation of being hot.

VOICEOVER: 00:27:03

Ah, warm.

VOICEOVER: 00:27:04

Yes.

VOICEOVER: 00:27:05

Televangelist

VOICEOVER: 00:27:11

Superman here

VOICEOVER: 00:27:13

did not meet the expectation of being hot, warm.

VOICEOVER: 00:27:16

Yes.

VOICEOVER: 00:27:17

Sports

VOICEOVER: 00:27:18

announcer does not

VOICEOVER: 00:27:20

make the

VOICEOVER: 00:27:20

expectation of being hot, warm gas,

VOICEOVER: 00:27:24

Disney,

VOICEOVER: 00:27:25

3, 2, 1, That's all.

CHELSEY DONN: 00:27:32

Trey.

CHELSEY DONN: 00:27:32

That's five, which for one, as long as that is excellent.

CHELSEY DONN: 00:27:36

Good job Queen.

TREY GERRALD: 00:27:38

Thank you.

TREY GERRALD: 00:27:38

Thank you.

TREY GERRALD: 00:27:39

What about you, Chelsey?

TREY GERRALD: 00:27:40

What is your One-Star-Zinger for today?

CHELSEY DONN: 00:27:42

My One-Star-Zinger is from Amazon and it is a one-star review of a men's Timberland.

CHELSEY DONN: 00:27:51

Boot white ledge, mid waterproof boot, dark brown, nine M U S.

CHELSEY DONN: 00:28:00

Okay?

VOICEOVER: 00:28:02

It's supercalifragilisticexpialidocious.

TREY GERRALD: 00:28:07

Yeah, no idea what that is.

TREY GERRALD: 00:28:09

Even thought it is 20 words long.

CHELSEY DONN: 00:28:11

It's a size nine Timberland in dark brown.

CHELSEY DONN: 00:28:14

Pretty much.

CHELSEY DONN: 00:28:15

This is written by Isabella, J L.

CHELSEY DONN: 00:28:20

It's a pretty name.

CHELSEY DONN: 00:28:20

One star is the subject and it says it's not originally.

CHELSEY DONN: 00:28:26

It's fake.

TREY GERRALD: 00:28:31

I'm finding a theme trend here with these One-Star-Zinger is where

TREY GERRALD: 00:28:37

They just push send.

CHELSEY DONN: 00:28:37

It's not originally it's fake.

TREY GERRALD: 00:28:40

All right.

TREY GERRALD: 00:28:40

So I am going to strap you in today.

TREY GERRALD: 00:28:42

Of course, on a chair left.

CHELSEY DONN: 00:28:45

Oh my god.

CHELSEY DONN: 00:28:46

How fancy.

TREY GERRALD: 00:28:47

Or a ski lift.

TREY GERRALD: 00:28:49

Are those the same thing??

CHELSEY DONN: 00:28:50

Yes.

CHELSEY DONN: 00:28:50

I've been on one of those I've just never gotten off, to ski.

TREY GERRALD: 00:28:53

Take me back!

TREY GERRALD: 00:28:56

Okay, Chelsey.

TREY GERRALD: 00:28:57

Are you ready?

CHELSEY DONN: 00:28:58

I am ready.

TREY GERRALD: 00:28:59

All right, here we go.

VOICEOVER: 00:29:01

3, 2, 1, GO!

VOICEOVER: 00:29:09

By

VOICEOVER: 00:29:10

Yankee

VOICEOVER: 00:29:11

originally it's

VOICEOVER: 00:29:14

Southern.

VOICEOVER: 00:29:18

It's not, it's not, it's not originally.

VOICEOVER: 00:29:21

It's

VOICEOVER: 00:29:23

operative.

VOICEOVER: 00:29:24

It's not originally mute romcom

VOICEOVER: 00:29:31

breaking news.

VOICEOVER: 00:29:35

Lifetime.

VOICEOVER: 00:29:36

3, 2, 1.

VOICEOVER: 00:29:36

That's all!

TREY GERRALD: 00:29:37

Three Four five six.

TREY GERRALD: 00:29:39

Chelsey.

CHELSEY DONN: 00:29:39

It is so hard.

CHELSEY DONN: 00:29:41

Thank you.

CHELSEY DONN: 00:29:42

But it is so hard to do the Yankee/Southern back-to-back.

TREY GERRALD: 00:29:45

It is really hard.

TREY GERRALD: 00:29:46

It's very challenging yet.

TREY GERRALD: 00:29:47

You still whooped me with 6, diva.

CHELSEY DONN: 00:29:50

Thank you.

CHELSEY DONN: 00:29:51

Thank you.

CHELSEY DONN: 00:29:52

Thank you.

CHELSEY DONN: 00:29:52

It's an honor.

CHELSEY DONN: 00:29:53

It's an honor.

CHELSEY DONN: 00:29:53

And a privilege.

TREY GERRALD: 00:29:55

Take your victory lap on the ski lift.

CHELSEY DONN: 00:29:57

ooo yes

VOICEOVER: 00:30:00

Review That Review.

CHELSEY DONN: 00:30:04

All right.

CHELSEY DONN: 00:30:05

We are back from that rousing game break and it is Trey's turn.

CHELSEY DONN: 00:30:10

And let's hear it, Trey.

CHELSEY DONN: 00:30:11

I got to hear this one star review.

CHELSEY DONN: 00:30:12

I've been waiting.

TREY GERRALD: 00:30:13

All right.

TREY GERRALD: 00:30:14

This is a doozy.

TREY GERRALD: 00:30:15

So everyone get ready.

TREY GERRALD: 00:30:16

I have a one star review for Antlers At Vail from TripAdvisor that was written by Andrew.

CHELSEY DONN: 00:30:24

Kay.

TREY GERRALD: 00:30:25

And the subject is the human turd parentheses poop comma crap.

TREY GERRALD: 00:30:32

end parentheses pool dash Antlers at vail.

CHELSEY DONN: 00:30:39

Oh My God, is it?

CHELSEY DONN: 00:30:41

No.

TREY GERRALD: 00:30:42

So here we go.

TREY GERRALD: 00:30:44

The human turd pool at the Antlers.

TREY GERRALD: 00:30:47

How can you trust a hotel that lets a guest swim in a pool polluted by human feces, and that

TREY GERRALD: 00:30:58

Quote, my daughter swam down to pick up a rock that turned out to be feces!

CHELSEY DONN: 00:31:03

[GASP]

TREY GERRALD: 00:31:08

Parenthesis, poop, comma, turd, comma, crap, end parentheses and Antlers At Vail

TREY GERRALD: 00:31:21

First allow me to say that I am no kid and I've traveled all over the United

TREY GERRALD: 00:31:33

This was caps.

TREY GERRALD: 00:31:34

The worst experience I and my family have had dot dot dot anywhere.

TREY GERRALD: 00:31:42

Swimming with poop or feces was made worse by an uncaring slash unpleasant

TREY GERRALD: 00:31:52

I've been using TripAdvisor for over a decade and find it to offer critical

TREY GERRALD: 00:32:00

The reason I use TripAdvisor is that my family time is precious and it is critical that

TREY GERRALD: 00:32:11

For this reason, it's important to share our experience at the Antlers At Vail and encourage

TREY GERRALD: 00:32:21

Pool on Friday, August 21st, my family went down to the pool for one last swim.

TREY GERRALD: 00:32:29

At this point, we had stayed at the Antlers At Vail for nearly a week.

TREY GERRALD: 00:32:34

It's worth noting that we visited the pool every day.

TREY GERRALD: 00:32:38

My daughter and I jumped into the pool and played with a water torpedo for what

TREY GERRALD: 00:32:51

See had noticed quote-unquote rocks on the bottom of the pool and swam

TREY GERRALD: 00:33:00

When she grabbed the first rock it's squished in her hand.

TREY GERRALD: 00:33:05

Oh, yep.

TREY GERRALD: 00:33:08

We had been swimming in human feces the entire time.

TREY GERRALD: 00:33:14

Do you open your eyes underwater?

TREY GERRALD: 00:33:17

Does some pool water ever slip into your mouth by accident?

TREY GERRALD: 00:33:22

Yep.

TREY GERRALD: 00:33:23

My daughter swam down to a human turd with her eyes open and grabbed it, thinking it was a rock.

TREY GERRALD: 00:33:29

Welcome to the quote Human Turd Pool by Antlers at Vail!

TREY GERRALD: 00:33:35

We vacated the pool and went to our room for hot soapy showers.

TREY GERRALD: 00:33:40

When I reported the feces to Justin at the front desk, I was told the pool was closed.

TREY GERRALD: 00:33:47

Maintenance was gone for the day and he was sorry about that.

TREY GERRALD: 00:33:51

He didn't seem overly concerned about human crap in the pool!

TREY GERRALD: 00:33:57

Later, he called back to tell me they were going to close the pool and

TREY GERRALD: 00:34:04

What a concept.

TREY GERRALD: 00:34:05

The next day I received a call from Kim who informed me.

TREY GERRALD: 00:34:09

She was the assistant general manager.

TREY GERRALD: 00:34:12

Kim confirms that housekeeping was to be at the pool every hour to wipe down chairs and

TREY GERRALD: 00:34:21

She also shared that that was okay because the Antlers At Vail disclose

TREY GERRALD: 00:34:29

She tried to quote unquote, sell me on the idea that the Antlers wasn't responsible for the pool.

TREY GERRALD: 00:34:36

Then oddly, she asked what they could do to make us happy.

TREY GERRALD: 00:34:41

She said, they obviously couldn't give us a condo for life, but they were very sorry and would do

TREY GERRALD: 00:34:51

She seemed reasonable and fair.

TREY GERRALD: 00:34:53

I later called back and asked Kim to comp our stay.

TREY GERRALD: 00:34:57

And I thought that was the very least the Antlers At Vail could do.

TREY GERRALD: 00:35:02

On Wednesday.

TREY GERRALD: 00:35:02

The 27th parentheses, we checked out Saturday, the 22nd, I received a call from Magdalena King GM.

TREY GERRALD: 00:35:11

Yes.

TREY GERRALD: 00:35:12

It took six days for the GM to bother to call.

TREY GERRALD: 00:35:16

She acted very concerned and requested.

TREY GERRALD: 00:35:18

I rehash the entire story.

TREY GERRALD: 00:35:21

After I shared the story, once again, she completely changed her attitude and tone.

TREY GERRALD: 00:35:26

She denied that the Antlers At Vail had any responsibility for the pool and that they

TREY GERRALD: 00:35:38

To recap, we swam in a pool contaminated by three chunks of human feces.

The rest of the hotel: 00:35:45

Beds.

The rest of the hotel: 00:35:47

The beds are very hard and uncomfortable and they alone are enough reason

The rest of the hotel: 00:35:52

I couldn't wait to get into my own bed at home.

The rest of the hotel: 00:35:55

AC.

The rest of the hotel: 00:35:56

Initially the AC system in the unit didn't function, I found that a breaker was flipped.

The rest of the hotel: 00:36:01

So I was able to get the one in the living room on.

The rest of the hotel: 00:36:04

The master bedroom, AC never functioned and due to COVID.

The rest of the hotel: 00:36:08

We were told that they were limiting maintenance visits.

The rest of the hotel: 00:36:12

Humidifiers.

The rest of the hotel: 00:36:13

The one in the room was broken and the one they sent up seemed to function,

The rest of the hotel: 00:36:22

So both were broken.

The rest of the hotel: 00:36:24

Ugh.

The rest of the hotel: 00:36:25

This place could be amazing, but it's more like an Airbnb gone bad with an

CHELSEY DONN: 00:36:37

Oh, my God,

TREY GERRALD: 00:36:39

four people have found this helpful and it was written in 2020.

CHELSEY DONN: 00:36:44

I'm exhausted.

TREY GERRALD: 00:36:46

What a journey, huh?

CHELSEY DONN: 00:36:46

Wow.

CHELSEY DONN: 00:36:47

So much to unpack, Trey.

TREY GERRALD: 00:36:50

I want to tell you, they lay out roughly the dates they were there.

TREY GERRALD: 00:36:54

So I looked to see what the three bedroom suite for August would be for a week and it's $4,620.

TREY GERRALD: 00:37:04

Just keep that in your noggin.

CHELSEY DONN: 00:37:06

Wow.

CHELSEY DONN: 00:37:07

That's a lot of money.

CHELSEY DONN: 00:37:08

Yeah.

CHELSEY DONN: 00:37:09

Okay.

CHELSEY DONN: 00:37:09

First and foremost, complete mismanagement and lack of communication between the team.

CHELSEY DONN: 00:37:15

Is it the Antlers fault that some guests like let's go with the

CHELSEY DONN: 00:37:21

There was a guest that stayed at this hotel.

CHELSEY DONN: 00:37:24

Allowed.

CHELSEY DONN: 00:37:24

I would hope a child to go into the pool and their child went to the bathroom in

CHELSEY DONN: 00:37:36

Right.

CHELSEY DONN: 00:37:36

And so are they responsible in the fact that like it was their staff that pooped in the pool?

CHELSEY DONN: 00:37:42

Like, no, but when something like that happens, you have to do everything and they, I think they

TREY GERRALD: 00:37:51

Really?!

CHELSEY DONN: 00:37:52

I, I do actually.

CHELSEY DONN: 00:37:54

Yeah, I do, because I think that this is like, that is so it's one thing.

CHELSEY DONN: 00:37:58

If they just like stepped in the pool and saw it and ran out, you know what I mean?

CHELSEY DONN: 00:38:05

I was like thinking it was like that scene in, um, in Caddyshack where they like to see it like

CHELSEY DONN: 00:38:15

But like, this was like, they were interacting with like, it's just so gross.

CHELSEY DONN: 00:38:21

I mean, the Review!

CHELSEY DONN: 00:38:22

is gross.

CHELSEY DONN: 00:38:23

The score.

CHELSEY DONN: 00:38:24

the word squish.

CHELSEY DONN: 00:38:25

I nearly puked.

TREY GERRALD: 00:38:26

I mean, that daughter learned a very valuable lesson that day!

CHELSEY DONN: 00:38:29

Don't grab the rocks at the bottom of the pool!

TREY GERRALD: 00:38:31

Mmm-hmmm!

CHELSEY DONN: 00:38:31

But like, I mean, it was interesting.

CHELSEY DONN: 00:38:33

I feel like it kind of went on a journey.

CHELSEY DONN: 00:38:34

There were moments where I thought Andrew was a Ken.

TREY GERRALD: 00:38:37

Male Karen.

TREY GERRALD: 00:38:38

Yep.

CHELSEY DONN: 00:38:38

Male Karen.

CHELSEY DONN: 00:38:40

Cause he was just

CHELSEY DONN: 00:38:41

-- VOICEOVER: Oh my God, It's a Karen--

TREY GERRALD: 00:38:42

KEN!

CHELSEY DONN: 00:38:43

Ken!

CHELSEY DONN: 00:38:43

Just because like they were going on and on.

CHELSEY DONN: 00:38:46

And like what about when they were like rock feces, turd, crap, crap poo...

CHELSEY DONN: 00:38:53

They just had like a million.

CHELSEY DONN: 00:38:55

They basically like search the synonyms and then copy paste it.

TREY GERRALD: 00:38:58

Yes.

TREY GERRALD: 00:38:59

I think this is a perfect segue.

TREY GERRALD: 00:39:01

Just we have to straight away I think that Andrew is going after people like

TREY GERRALD: 00:39:10

They're trying to throw in as many zinging popping words to catch

TREY GERRALD: 00:39:18

I have never in my life.

TREY GERRALD: 00:39:20

I have never seen a Review!

TREY GERRALD: 00:39:21

like.

TREY GERRALD: 00:39:22

There's literally the introductory statement followed by two enters.

TREY GERRALD: 00:39:29

Then there's a quote, just a quote of like the meat and potatoes of this.

TREY GERRALD: 00:39:33

Review!

TREY GERRALD: 00:39:34

my daughter.

CHELSEY DONN: 00:39:35

I wrote that down because there was a quote end quote.

CHELSEY DONN: 00:39:37

I, I, I started that, like what?

CHELSEY DONN: 00:39:39

They actually, they quoted themselves in the,

TREY GERRALD: 00:39:43

themselves

CHELSEY DONN: 00:39:44

in the beginning.

TREY GERRALD: 00:39:45

Yes.

CHELSEY DONN: 00:39:46

Yeesh.

CHELSEY DONN: 00:39:46

Okay.

TREY GERRALD: 00:39:47

Isn't that weird?

CHELSEY DONN: 00:39:48

Very strange.

TREY GERRALD: 00:39:50

And then they do a little statement, like a personal statement paragraph

TREY GERRALD: 00:39:59

And then they break down.

TREY GERRALD: 00:40:01

Pool.

TREY GERRALD: 00:40:02

Yeah, which goes on forever beds, AC humidifiers, and then there's a conclusion at the end.

TREY GERRALD: 00:40:09

So like an Andrew must be a professor.

CHELSEY DONN: 00:40:11

Yeah.

CHELSEY DONN: 00:40:11

This could be submitted.

CHELSEY DONN: 00:40:13

This could be handed in is what you're saying.

TREY GERRALD: 00:40:15

Yeah.

TREY GERRALD: 00:40:16

They definitely did a spell check on this.

TREY GERRALD: 00:40:18

The only spelling error he says C had noticed quote, unquote rocks.

TREY GERRALD: 00:40:23

And they meant to say she had noticed.

CHELSEY DONN: 00:40:25

Right, right, right.

CHELSEY DONN: 00:40:25

Right.

CHELSEY DONN: 00:40:26

I like the fact that Andrew decided to point out to us that they were not a kid!

TREY GERRALD: 00:40:31

Very important,

CHELSEY DONN: 00:40:32

you know, personally grateful that he pointed that out.

CHELSEY DONN: 00:40:35

Also, what about like the expectation of every time I travel with my family, it

CHELSEY DONN: 00:40:44

I think those are very high expectations taking out of consideration, the

TREY GERRALD: 00:40:52

You know, I think it's interesting in context, because I think it's a funny

CHELSEY DONN: 00:41:15

Yeah.

TREY GERRALD: 00:41:16

I was really following your reasoning as like, so is the hotel

CHELSEY DONN: 00:41:24

I mean, I th okay.

CHELSEY DONN: 00:41:25

Are they responsible?

CHELSEY DONN: 00:41:26

No, but is it their responsibility to deal with it in the way that like a customer is always.

CHELSEY DONN: 00:41:31

Yes.

CHELSEY DONN: 00:41:32

Like,

TREY GERRALD: 00:41:33

and Andrew mentions at the end COVID.

TREY GERRALD: 00:41:36

And so this was written in August, 2020.

TREY GERRALD: 00:41:39

So you would think that they would really be stringent.

CHELSEY DONN: 00:41:42

Exactly.

CHELSEY DONN: 00:41:43

And even if they had said like, oh my God, I'm mortified.

CHELSEY DONN: 00:41:47

I'm so sorry that this happened before our staff could have seen it.

CHELSEY DONN: 00:41:50

We obviously would have addressed it right away.

CHELSEY DONN: 00:41:53

What's very strange.

CHELSEY DONN: 00:41:54

Is all the back and forth between the staff to me.

CHELSEY DONN: 00:41:56

Right?

CHELSEY DONN: 00:41:57

Yeah.

CHELSEY DONN: 00:41:58

Justin is the first line of defense.

CHELSEY DONN: 00:42:00

Now my opinion on Justin is I feel like he must be new or young or something like that, because

CHELSEY DONN: 00:42:12

It is like the first thing that you do, Justin obviously didn't know that.

CHELSEY DONN: 00:42:16

So Justin then obviously picked up the phone and called somebody else.

CHELSEY DONN: 00:42:20

And that person was like, of course, apologize and say, we're going to empty the pool.

CHELSEY DONN: 00:42:25

Like, are you crazy?

CHELSEY DONN: 00:42:26

You don't know that you should have told them that when they came in.

CHELSEY DONN: 00:42:29

And up until like the comp portion, I was like, oh, it does seem like they're handling it.

CHELSEY DONN: 00:42:33

Well, like, obviously we can't give you a lifetime, you know, stay at our condo.

CHELSEY DONN: 00:42:37

But.

CHELSEY DONN: 00:42:38

Anything short of that we will do.

CHELSEY DONN: 00:42:40

So at that point in the Review!

CHELSEY DONN: 00:42:41

I was thinking, all right, like it's a gross, terrible situation,

CHELSEY DONN: 00:42:47

And at least they're taking accountability.

CHELSEY DONN: 00:42:49

It seems like this Justin Guy didn't really know what he was talking about.

CHELSEY DONN: 00:42:52

They're they're wanting to do something.

TREY GERRALD: 00:42:55

Yes.

CHELSEY DONN: 00:42:55

And then This woman calls up and is like trying to reneg what was already said,

TREY GERRALD: 00:43:03

Yes.

TREY GERRALD: 00:43:04

So do you think that Andrew is being truthful or shady?

CHELSEY DONN: 00:43:08

I think Andrew was being truthful.

CHELSEY DONN: 00:43:09

I think Andrew is appalled.

CHELSEY DONN: 00:43:11

They obviously really pride themselves on their ability to describe scenarios at length and

TREY GERRALD: 00:43:26

Right.

TREY GERRALD: 00:43:27

I always feel this way when something really negative happens.

TREY GERRALD: 00:43:30

Like it's even just looking at it in print.

TREY GERRALD: 00:43:32

There's like 12 paragraphs about the pool.

TREY GERRALD: 00:43:35

And then there's two sentences about the beds, four sentences about the AAC,

TREY GERRALD: 00:43:41

So I feel like Andrew's tacking on other things that were subpar.

TREY GERRALD: 00:43:45

Like they're just, they're choosing to list the things that were terrible

TREY GERRALD: 00:43:50

Which, you know, makes sense.

CHELSEY DONN: 00:43:52

Exactly.

CHELSEY DONN: 00:43:53

Exactly.

CHELSEY DONN: 00:43:54

So,

TREY GERRALD: 00:43:54

I mean, okay so, do you think that this was a fluke or do you

CHELSEY DONN: 00:44:00

It does make me wonder if maybe some of these employees that had been there for

CHELSEY DONN: 00:44:11

And I think that unfortunately, the people that are running the hotel, they

CHELSEY DONN: 00:44:18

So, if there was a change, it can have us substantial impact.

TREY GERRALD: 00:44:23

Do you think that they'll put up a picture of Justin and some words under it?

CHELSEY DONN: 00:44:26

I don't think justin is going to last.

TREY GERRALD: 00:44:29

He Probably doesn't work there anymore.

TREY GERRALD: 00:44:31

It's hard for me to say if the pool experience is going to be a common or a fluke, I think

TREY GERRALD: 00:44:39

As far as the beds.

TREY GERRALD: 00:44:41

I mean, I think that sleeping preferences are so crazy.

TREY GERRALD: 00:44:43

You can buy firm mattress, whatever, whatever.

TREY GERRALD: 00:44:46

The ACS, I don't understand.

TREY GERRALD: 00:44:48

I mean, that seems complicated.

TREY GERRALD: 00:44:49

I also don't even understand the point of view humidifier.

TREY GERRALD: 00:44:52

I don't, I don't get what the point does that something to do with,

CHELSEY DONN: 00:44:54

if the air is very dry then it causes

CHELSEY DONN: 00:44:57

Oh.

TREY GERRALD: 00:44:57

It's

CHELSEY DONN: 00:44:57

right.

TREY GERRALD: 00:44:57

Okay.

TREY GERRALD: 00:44:58

Yeah.

TREY GERRALD: 00:44:59

All right.

TREY GERRALD: 00:44:59

There there's some impacts for me there.

TREY GERRALD: 00:45:01

Okay.

TREY GERRALD: 00:45:01

Humor.

TREY GERRALD: 00:45:01

Is this humorous or we entertained grossed out.

CHELSEY DONN: 00:45:04

I'm grossed out.

CHELSEY DONN: 00:45:05

Like I don't usually go over the poop humor, especially with the Review!.

CHELSEY DONN: 00:45:09

I don't even know that you would call this poop humor, because this was a Review!

CHELSEY DONN: 00:45:14

about poop

CHELSEY DONN: 00:45:14

- TREY GERRALD: It's a Poop Tragedy.-

CHELSEY DONN: 00:45:15

It was not humorous.

CHELSEY DONN: 00:45:16

This is a poop tragedy, poop tragedy.

CHELSEY DONN: 00:45:19

This is a turd tragedy.

CHELSEY DONN: 00:45:20

This is a, gimme some synonyms, Trey.

TREY GERRALD: 00:45:22

Crap tragedy,

CHELSEY DONN: 00:45:24

crap Right?

CHELSEY DONN: 00:45:26

It's a tragedy.

CHELSEY DONN: 00:45:27

I don't know.

CHELSEY DONN: 00:45:28

I feel very conflicted about how to go about,

TREY GERRALD: 00:45:31

just think about the impact here.

TREY GERRALD: 00:45:32

That's how I'm going to try to assess this.

TREY GERRALD: 00:45:34

What is the impact for this resort for you?

TREY GERRALD: 00:45:38

Let's crown it that way.

TREY GERRALD: 00:45:39

How do you feel?

CHELSEY DONN: 00:45:40

Okay.

CHELSEY DONN: 00:45:40

Okay.

TREY GERRALD: 00:45:41

All right.

TREY GERRALD: 00:45:42

So here we go.

VOICEOVER: 00:45:43

The Queens are Tabulating.

VOICEOVER: 00:45:49

Total Score!

CHELSEY DONN: 00:45:51

Interesting.

CHELSEY DONN: 00:45:52

Okay.

CHELSEY DONN: 00:45:52

So I'm holding up three crowns.

CHELSEY DONN: 00:45:53

Trey is holding up four crowns.

CHELSEY DONN: 00:45:55

I'm giving Andrew three crowns because I think that the situation was very mishandled and it

CHELSEY DONN: 00:46:08

I think forever moving forward in my life, I will be impacted by Andrew in that every

CHELSEY DONN: 00:46:16

I will be taking an extra look And the three crowns are just validating that experience and

CHELSEY DONN: 00:46:26

So took off the two crowns.

CHELSEY DONN: 00:46:27

Pompacity.

CHELSEY DONN: 00:46:29

And also just because I don't think this is going to happen to every person that goes to Antlers.

CHELSEY DONN: 00:46:35

So that's why to three crowns.

CHELSEY DONN: 00:46:36

Why did you do four?

TREY GERRALD: 00:46:37

It's one of those interesting things.

TREY GERRALD: 00:46:39

When it comes to customer service, like hospitality, it's like

TREY GERRALD: 00:46:44

And then it seems that the assistant general manager try to like rectify.

TREY GERRALD: 00:46:49

And then they had to report to the GM who like had a different, like, it's just, it all was bad

TREY GERRALD: 00:47:08

So I said four because it's sort of leaving like a little impression on me.

TREY GERRALD: 00:47:13

And when I'm comparing that.

TREY GERRALD: 00:47:15

How many did I say there's 10 one-star reviews compared to six hundred and

TREY GERRALD: 00:47:22

I mean, that's pretty uneven.

TREY GERRALD: 00:47:25

That's why I did four.

TREY GERRALD: 00:47:26

It's not humorous took it off.

TREY GERRALD: 00:47:28

And I don't think it's probably a common thing, so,

VOICEOVER: 00:47:32

There's A Reply!

CHELSEY DONN: 00:47:34

Oh my, Ohmy is it from Margalena Or Whatever her name is.

CHELSEY DONN: 00:47:37

Oh my God.

CHELSEY DONN: 00:47:39

It is Oh my God I am so curious.

CHELSEY DONN: 00:47:42

Okay, here we go.

TREY GERRALD: 00:47:43

This is an M Night Shyamalan twist.

CHELSEY DONN: 00:47:46

GASP Stop it.

CHELSEY DONN: 00:47:47

I'm so scared.

CHELSEY DONN: 00:47:49

Oh my God.

CHELSEY DONN: 00:47:49

Did the daughter poop?

CHELSEY DONN: 00:47:50

Was it the daughter who pooped?

CHELSEY DONN: 00:47:51

GASP Ohmigod I'm scared Okay Ok

TREY GERRALD: 00:47:52

Here we go.

TREY GERRALD: 00:47:53

This is a response from Magda King.

TREY GERRALD: 00:47:56

Who is the GM

CHELSEY DONN: 00:47:57

Okay

TREY GERRALD: 00:47:58

Dear Andrew, to tell you that I am sorry about your experience at

TREY GERRALD: 00:48:04

I am mortified by what happened.

TREY GERRALD: 00:48:07

We work very hard at guest satisfaction and have held top excellent rating positions and

TREY GERRALD: 00:48:16

For many, many years.

TREY GERRALD: 00:48:18

It is our reputation that enables us to compete with every other corporate hotel in Vail.

TREY GERRALD: 00:48:25

We yet, again, closely reviewed the video footage from that evening at the pool.

TREY GERRALD: 00:48:31

It very clearly shows a timeline of events that appears to be different

TREY GERRALD: 00:48:39

This is a bullet list by the way,

TREY GERRALD: 00:48:41

7:00 PM your daughter playing in the pool and coming to tell you something, at which point you

TREY GERRALD: 00:48:55

Next bullet, just after 8:00 PM.

TREY GERRALD: 00:48:58

Still not having been notified of the issue by you.

TREY GERRALD: 00:49:01

Our staff closes and covers the pool for the night.

TREY GERRALD: 00:49:06

Next bullet 8:45 PM.

TREY GERRALD: 00:49:09

Our staff received a call from you reporting the issue.

TREY GERRALD: 00:49:13

Our front desk agent immediately contacted our chief engineer who then proceeded to

TREY GERRALD: 00:49:24

Following CDC guidelines, the pool remained closed for 36 hours to be sure that all

TREY GERRALD: 00:49:36

Our priority is always the contentment, health and safety of all of our guests.

TREY GERRALD: 00:49:41

We have the most stringent COVID-19 sanitation processes in place.

TREY GERRALD: 00:49:46

Continuing to leave rooms 24 hours between guests and much more.

TREY GERRALD: 00:49:51

The pool area is no different.

TREY GERRALD: 00:49:53

We took the issue very seriously and immediately took steps to ensure

TREY GERRALD: 00:50:00

I wish you would have reported this immediately so that you could have seen this in person.

TREY GERRALD: 00:50:05

The context of your conversation was that of demanding a full refund of a week long, stay in

TREY GERRALD: 00:50:20

In fact, in the final conversation I had with you, you told me that if I didn't

TREY GERRALD: 00:50:34

And we believe that the compensation that we offered was fair.

TREY GERRALD: 00:50:39

Given the circumstances of the event as shown in our surveillance footage.

TREY GERRALD: 00:50:45

Warmest, regards, Magdalena, I.

TREY GERRALD: 00:50:49

King.

TREY GERRALD: 00:50:51

Whaaaat?

CHELSEY DONN: 00:50:51

I think the daughter pooped in the pool.

TREY GERRALD: 00:50:56

Do you think?

CHELSEY DONN: 00:50:57

Is that what happened?

TREY GERRALD: 00:50:58

I was under the impression that Andrew was freaking out and they had to go

TREY GERRALD: 00:51:07

So obviously the daughter didn't squish the poop in her hand, also Magdalena highlights

TREY GERRALD: 00:51:17

- CHELSEY DONN: And saying that

TREY GERRALD: 00:51:20

Yes.

TREY GERRALD: 00:51:20

And it's interesting that Andrew says that the assistant said, obviously we

TREY GERRALD: 00:51:28

And Magdalena is saying you were demanding lifetime

CHELSEY DONN: 00:51:32

Yeah.

CHELSEY DONN: 00:51:32

This and future visits, which they never mentioned in the review.

TREY GERRALD: 00:51:35

And so, I don't know, there's always two sides to every story, but there

TREY GERRALD: 00:51:41

And I think that Magdalena, my opinion is they handled this retort very well.

CHELSEY DONN: 00:51:47

I think so too.

CHELSEY DONN: 00:51:49

I mean, especially because they started like, not only am I sorry, but I am mortified,

TREY GERRALD: 00:51:53

which is what we were saying.

TREY GERRALD: 00:51:55

in our review.

TREY GERRALD: 00:51:56

Yeah.

CHELSEY DONN: 00:51:57

Yeah.

CHELSEY DONN: 00:51:57

It does seem like they're doing what I said I would have wanted.

TREY GERRALD: 00:52:02

But It seems like Andrew is trying to spin this into getting a freebie.

TREY GERRALD: 00:52:06

And it seems like Magdalena is catching that.

TREY GERRALD: 00:52:09

And it's saying, we'll give you one night, but we have reviewed surveillance footage and

TREY GERRALD: 00:52:17

So now we're not giving you a lifetime free room and we're not comping the week,

CHELSEY DONN: 00:52:21

we're not necessarily accusing your daughter of doing it.

TREY GERRALD: 00:52:24

I don't get that the daughter did it.

TREY GERRALD: 00:52:26

You think the daughter did it?

CHELSEY DONN: 00:52:27

That's how the vibes I was getting listeners, let me know if I'm just crazy with

CHELSEY DONN: 00:52:49

Cool.

CHELSEY DONN: 00:52:49

Play cool.

CHELSEY DONN: 00:52:49

We're just come over here.

CHELSEY DONN: 00:52:50

And we're going to go in the hot tub for a little bit.

CHELSEY DONN: 00:52:52

So they come up with this like reverse engineered plan to like call down and

CHELSEY DONN: 00:53:01

I don't know.

TREY GERRALD: 00:53:02

I mean I see the narrative, how the daughter whispered something-

CHELSEY DONN: 00:53:05

All of a sudden it's becoming like a JonBenet Ramsey situation here.

TREY GERRALD: 00:53:08

Oh my gosh.

TREY GERRALD: 00:53:09

Burke with the pineapple.

TREY GERRALD: 00:53:11

Um, all right.

TREY GERRALD: 00:53:12

Well, God, it is interesting though, because like, in these are reviews.

TREY GERRALD: 00:53:17

It's like someone is stating their case and it, you just take it for what it is and then you

TREY GERRALD: 00:53:37

They are very committed to customer satisfaction, I mean, exactly.

TREY GERRALD: 00:53:40

It is number three out of 52 for a reason, you know,

CHELSEY DONN: 00:53:43

just like magda said.

TREY GERRALD: 00:53:45

and also very interesting.

TREY GERRALD: 00:53:47

It's crazy to only have 10, one star reviews.

TREY GERRALD: 00:53:50

If this is a resort that has been around where a housekeeper was there

TREY GERRALD: 00:53:58

That's crazy.

TREY GERRALD: 00:54:00

Wow.

TREY GERRALD: 00:54:01

Now I'm really thinking that Andrew had a fluke experience and I'm not sure

TREY GERRALD: 00:54:07

That's the power of these replies.

TREY GERRALD: 00:54:09

So that really just kudos to Magdalena.

TREY GERRALD: 00:54:11

She deserves a crown because she really flipped that for me as a reader.

CHELSEY DONN: 00:54:15

Magdalena.

CHELSEY DONN: 00:54:16

Good job.

CHELSEY DONN: 00:54:17

Wow.

CHELSEY DONN: 00:54:18

I just love being able to hear three sides.

TREY GERRALD: 00:54:21

Absolutely.

CHELSEY DONN: 00:54:22

Of this story.

TREY GERRALD: 00:54:24

And with that, my queen here we are, we are walking hands in hands into the

CHELSEY DONN: 00:54:33

Yes.

TREY GERRALD: 00:54:34

Who are you inducting today for?

VOICEOVER: 00:54:40

My Royal Highness

CHELSEY DONN: 00:54:41

Today, I'm going to induct.

CHELSEY DONN: 00:54:44

WiFi as My Royal Highness, what did we do without WiFi, you know, I remember the

CHELSEY DONN: 00:54:56

Okay.

CHELSEY DONN: 00:54:56

But when AOL came out and it was like,

CHELSEY DONN: 00:55:06

yeah.

CHELSEY DONN: 00:55:06

And the CD rom to like update your AOL software and stuff.

CHELSEY DONN: 00:55:09

And, you know, my mom used to play this game, but it was called like Slingo and God, I mean,

CHELSEY DONN: 00:55:19

You know what I mean?

CHELSEY DONN: 00:55:20

So WiFi just really changed the game for all of us.

CHELSEY DONN: 00:55:23

And I'm just so grateful because we use wifi every single day and we should stop and say, thank you.

CHELSEY DONN: 00:55:32

Thank you, wifi for making this podcast possible for making.

CHELSEY DONN: 00:55:36

All so many things that we depend on in our lives possible.

CHELSEY DONN: 00:55:40

You are My Royal Highness wifi, and today I acknowledge you and I induct you with this honor.

TREY GERRALD: 00:55:48

I mean, wifi, the days before a wifi, I remember going away

CHELSEY DONN: 00:55:58

Exactly.

CHELSEY DONN: 00:55:59

What did we do?

CHELSEY DONN: 00:56:00

We were like dinosaurs practically.

CHELSEY DONN: 00:56:02

All right.

CHELSEY DONN: 00:56:03

Trey.

CHELSEY DONN: 00:56:03

So tell us, who are you inducting tonight for your Royal Highness

TREY GERRALD: 00:56:07

all right.

TREY GERRALD: 00:56:07

So I'm giving credit to my brother-in-law Evan.

TREY GERRALD: 00:56:11

Cause he brought this up.

CHELSEY DONN: 00:56:13

What a mench

TREY GERRALD: 00:56:14

he lives on.

TREY GERRALD: 00:56:16

I want to induct the reverse cameras on cars.

CHELSEY DONN: 00:56:22

Oh yes.

CHELSEY DONN: 00:56:23

Good one.

TREY GERRALD: 00:56:24

Like back in the day, when we were learning how to drive, we didn't have

TREY GERRALD: 00:56:35

Squirrel that we're going to run over.

TREY GERRALD: 00:56:37

Like once you have a car that has that updated feature, like I will

TREY GERRALD: 00:56:45

I don't even look in real life, which is crazy when I stop and think about that.

CHELSEY DONN: 00:56:51

It's definitely saved lives.

TREY GERRALD: 00:56:53

Yes.

TREY GERRALD: 00:56:53

It's such a great feature that like taking cameras, putting them in places that

CHELSEY DONN: 00:57:02

Genius.

TREY GERRALD: 00:57:02

So I am inducting the rear car cameras so that you can see what

TREY GERRALD: 00:57:09

When you're going toot toot, with your car,

CHELSEY DONN: 00:57:11

beep beep

TREY GERRALD: 00:57:11

you can see therefore rear view cameras cars are My Royal Highness.

TREY GERRALD: 00:57:21

hard to say it's a tongue twister, but it's still My Royal Highness.

TREY GERRALD: 00:57:26

All right.

TREY GERRALD: 00:57:27

Well, we did it.

TREY GERRALD: 00:57:28

That's another entry closer to the truth.

CHELSEY DONN: 00:57:31

Thank you so much for joining us today.

CHELSEY DONN: 00:57:33

If you like what you heard, please share it with a friend.

CHELSEY DONN: 00:57:36

Tell a friend, write a review, do all the things.

CHELSEY DONN: 00:57:39

Thank you.

TREY GERRALD: 00:57:40

If you didn't like what you heard, please tell an enemy.

TREY GERRALD: 00:57:43

Join our mailing list to stay up to date with the goings on, in the queendom.

CHELSEY DONN: 00:57:47

And Don't forget.

CHELSEY DONN: 00:57:48

We want to hear from you hit up our voicemail box 1-850-review-zero.

CHELSEY DONN: 00:57:54

You can follow us on all the socials at @TheReviewQueens and please slide into our DMS.

CHELSEY DONN: 00:58:00

Okay.

CHELSEY DONN: 00:58:01

Don't be shy.

CHELSEY DONN: 00:58:02

Have a Review!

CHELSEY DONN: 00:58:03

to share, have thoughts.

CHELSEY DONN: 00:58:05

Let us know, please.

CHELSEY DONN: 00:58:07

I'm at @ChelseyBD and that's Chelsey with a Y

TREY GERRALD: 00:58:10

And I'm at @TreyGerrald Become a member of the Royal Court by joining our

CHELSEY DONN: 00:58:20

And remember, ignore the haters.

CHELSEY DONN: 00:58:22

You're a queen!

TREY GERRALD: 00:58:24

Gender non specific queen!

CHELSEY DONN: 00:58:25

Byeeee!

TREY GERRALD: 00:58:27

Bye Queens.

CHELSEY DONN: 00:58:30

Review that Review is an independent podcast, certain names have been

CHELSEY DONN: 00:58:34

Executive Produced by Trey Gerrald and Chelsey Donn with editing and sound designed by Trey

CHELSEY DONN: 00:58:40

Our cover art was designed by LogoVora and our theme song was written by Joe

CHELSEY DONN: 00:58:46

I never realized how gross of a word squished is.