UA-198543153-1 31 - American Girl Doll / Aldi Grocery Store - Review That Review with Chelsey Donn & Trey Gerrald

Episode 31

Episode 31: American Girl Doll / Aldi Grocery Store

The Queens ring in January with a PACKED episode featuring 1 Star Reviews for American Girl Doll and international grocery chain, Aldi. The Queens discuss the status of their New Year's Resolutions, Chelsey is tired, but you do not need to tell her she looks it, Trey reels back his Royal Highness from last week, and wigs on wigs on wigs! ... Okay!

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(04:21) Lodge a Complaint!

(13:38) American Girl Doll Review

(30:33) SuperChewer Exclusive Offer

(31:42) Meryl-Go-Round

(36:47) Aldi Grocery Store Review

(52:14) My Royal Highness

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***** PROMO CODES *****

REVIEWQUEEN at shesbirdie.com

QUEEN15 at SmartPatches.com

QUEEN at superchewer.com

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@TheReviewQueens | @ChelseyBD | @TreyGerrald 


---

Review That Review is an independent podcast.  Executive Produced by Trey Gerrald and Chelsey Donn with editing and sound design by Trey Gerrald.  Cover art designed by LogoVora, voiceover talents by Eva Kaminsky, and our theme song was written by Joe Kinosian and sung by Natalie Weiss.

Transcript
VOICEOVER:

[Theme Song]

CHELSEY DONN:

Hi.

TREY GERRALD:

Well, hello.

TREY GERRALD:

Hello listeners.

TREY GERRALD:

Welcome to Review That Review.

TREY GERRALD:

We are the podcast dedicated to reviewing.

CHELSEY DONN:

Reviews!

CHELSEY DONN:

We're just like Siskel and Ebert only instead of reviewing cinematic masterpieces, we

TREY GERRALD:

That's Chelsey Donn!

CHELSEY DONN:

And that's Trey Gerrald.

TREY GERRALD:

And together we are:

VOICEOVER:

the Review Queens.

TREY GERRALD:

And if you want to support the show while getting bonus and exclusive

TREY GERRALD:

How in the world is your first week , of the new year goin, diva?

CHELSEY DONN:

Oh my goodness.

CHELSEY DONN:

I gotta say, you know, when you have those weeks, when it's like, you just feel behind, already

CHELSEY DONN:

That's what I feel like.

CHELSEY DONN:

I feel like I'm just like running out of time.

CHELSEY DONN:

Like what's happening like times starting and concluding all at once!

CHELSEY DONN:

New year.

CHELSEY DONN:

I don't know.

CHELSEY DONN:

It just feels like there's a lot in my brain that I need to account for.

CHELSEY DONN:

Feeling a little overwhelmed, but you know, getting through it, how's your week going?

TREY GERRALD:

It's interesting.

TREY GERRALD:

Maybe there's something in the air because I had to make a, um, an

TREY GERRALD:

the location is literally a block from our house, but they have a 24 hour

TREY GERRALD:

So I like made an appointment.

TREY GERRALD:

Accidentally for the one that's half an hour away.

TREY GERRALD:

And then I like tried to change it.

TREY GERRALD:

You can't change it online.

TREY GERRALD:

So then you have to call and then no one answered.

TREY GERRALD:

So then someone finally called me back and they were like, we can't make appointments

TREY GERRALD:

And I was like, no, no, no, go ahead and cancel it.

TREY GERRALD:

So then I had to like call the actual location.

TREY GERRALD:

That's a block from my house and they're going to see him tomorrow morning.

TREY GERRALD:

So at like-

CHELSEY DONN:

and that's just one item on the to-do list.

CHELSEY DONN:

It turns into like half the day and exactly Trey that's exactly what I'm feeling is like each item

TREY GERRALD:

And like I got an email multiple times.

TREY GERRALD:

It's like this appointment is coming up.

TREY GERRALD:

But then there's no like link to like click and be done.

TREY GERRALD:

So I thought that was already complicated.

TREY GERRALD:

And then they're like, oh, we can't even like help you call this other number anyway.

TREY GERRALD:

It's totally fine.

CHELSEY DONN:

This is all feeling like very complainy.

TREY GERRALD:

You know, I think we're launching in, although I have

CHELSEY DONN:

no, I have one as well, but I'm just saying we're really, we usually do that, like

CHELSEY DONN:

Like sometimes it's a kvetcher day.

TREY GERRALD:

Well, let me, you just teed me up because Chelsey, is there

VOICEOVER:

Lodge A Complaint?

TREY GERRALD:

about?

CHELSEY DONN:

Yeah, there is Trey.

CHELSEY DONN:

So this complaint It's just like, it seems very obvious, like so obvious that it was

CHELSEY DONN:

So, you know, when someone says to you like, oh Trey, you look tired.

TREY GERRALD:

Oh, God,

CHELSEY DONN:

Mmm-hmmm.

CHELSEY DONN:

Why are we still doing that?

CHELSEY DONN:

Like, it's become such a part of pop culture of everything that we all know what it means.

CHELSEY DONN:

When you tell someone they look tired, we know that you're telling

CHELSEY DONN:

And I just think we need to put an end to this once.

CHELSEY DONN:

And for, I'm not going to say the person that asked me if I was tired today because it's

CHELSEY DONN:

However, I think there's better ways of addressing this concern.

CHELSEY DONN:

why can't you say, Hey, what's going on?

CHELSEY DONN:

Or, you know, it seems like maybe you have a lot on your plate or, you know,

CHELSEY DONN:

How are you feeling with life?

CHELSEY DONN:

I don't know.

CHELSEY DONN:

There's like other ways of getting to the core of the issue if you are in fact concerned about

CHELSEY DONN:

So I'm going to complain about it, Trey.

TREY GERRALD:

Yes.

TREY GERRALD:

I have encountered that as well.

TREY GERRALD:

It isn't a question.

TREY GERRALD:

Are you feeling tired?

TREY GERRALD:

It's declaring that you appear a certain way.

TREY GERRALD:

So then how do you respond to, I actually have a very funny, well, okay.

TREY GERRALD:

This is making me think of eight different things, but before I forget this, I once was in Key West

TREY GERRALD:

So we're, kibbutzing in the pool talking whatever.

TREY GERRALD:

And he talks about his sister and he's Jewish and his sister's name was like, I who knows.

TREY GERRALD:

Anyway-

CHELSEY DONN:

Yeah.

TREY GERRALD:

What I was saying was, oh, like usually Jews name

TREY GERRALD:

And so we repeat a lot of names and so, so I was just like, oh, that

TREY GERRALD:

And he said, okay.

TREY GERRALD:

And I thought it was like the most brilliant response because it's like,

TREY GERRALD:

Okay.

CHELSEY DONN:

Okay.

TREY GERRALD:

I don't have to be a responsible for explaining it.

TREY GERRALD:

I don't have to be responsible for addressing anything that you just said.

TREY GERRALD:

It also was a little bit blunt and direct to be like, okay.

TREY GERRALD:

Anyway,

CHELSEY DONN:

The person said it like in a way that was sort of feigning concern a little bit

CHELSEY DONN:

Why does it have to be about the way that I look don't even feign concern?

CHELSEY DONN:

Like if it's an older person, that's like, A'.

CHELSEY DONN:

you look tired like that?

CHELSEY DONN:

It's like, okay, like you're just older and like that's a semi generational thing.

CHELSEY DONN:

So whatever you know?

TREY GERRALD:

Oh, okay.

TREY GERRALD:

Good complaint.

TREY GERRALD:

I hear you.

TREY GERRALD:

And it also is a complaint of mine.

TREY GERRALD:

Yes.

TREY GERRALD:

I agree.

TREY GERRALD:

I don't know how we haven't gotten there yet.

CHELSEY DONN:

Right?

CHELSEY DONN:

It doesn't.

CHELSEY DONN:

It just seems like something we would have already talked about.

CHELSEY DONN:

I could really use one of those calm commercials right now, you know?

CHELSEY DONN:

Nice exhale.

CHELSEY DONN:

So Trey, tell us it's time for you to have your exhale moment Lodge your complaint.

TREY GERRALD:

All right.

TREY GERRALD:

So this is piggybacking off of My Royal Highness last week.

TREY GERRALD:

And then I posed the question.

TREY GERRALD:

Wait, did I ever Lodge this as a complaint?

TREY GERRALD:

Because I do love confetti and I love glitter.

CHELSEY DONN:

Yeah.

TREY GERRALD:

But I have a complaint about this trope slash trend that has emerged on the Broadway

TREY GERRALD:

Shoots off confetti cannons.

CHELSEY DONN:

Sure.

TREY GERRALD:

I hate it.

TREY GERRALD:

And I don't want to get too inside baseball.

TREY GERRALD:

I also, I'm never going to be like a Broadway musical theater celebrity.

TREY GERRALD:

So I don't know why I'm concerned about speaking out of school, but I can directly attach

TREY GERRALD:

I'm just going to say it.

TREY GERRALD:

This is a Jerry Mitchell STI where confetti cannons, shoot out into the audience.

TREY GERRALD:

I think what I don't like about it is it feels cheap to me.

TREY GERRALD:

It feels like a cheap way to elicit joy from the audience at the very end of the show.

TREY GERRALD:

So that people are like, right as they're like getting ready to applaud the

TREY GERRALD:

And it's like, you end on a big bang because if you don't like the beginning,

TREY GERRALD:

So I collected a little list of musicals off the top of my head with a little, a

CHELSEY DONN:

Okay.

CHELSEY DONN:

Give me the list.

TREY GERRALD:

Okay.

TREY GERRALD:

Famously the end of Hairspray.

CHELSEY DONN:

I was going to say Hairspray.

TREY GERRALD:

Yes.

TREY GERRALD:

Yeah, I get it.

TREY GERRALD:

SpongeBob.

TREY GERRALD:

Okay.

TREY GERRALD:

Sure.

TREY GERRALD:

It's a kid thing.

TREY GERRALD:

Shrek.

TREY GERRALD:

Okay.

TREY GERRALD:

Yeah.

TREY GERRALD:

It's kids.

TREY GERRALD:

Okay.

TREY GERRALD:

Sure.

TREY GERRALD:

Maybe Matilda, an adult musical based on a child's story.

TREY GERRALD:

That's a little too heavy for, I mean, whatever Spamalot, kind of makes sense.

TREY GERRALD:

Maybe Monty Python.

TREY GERRALD:

Sure.

TREY GERRALD:

Maybe Priscilla at that kind of makes sense.

TREY GERRALD:

It's like drag Queens-

CHELSEY DONN:

I like Priscilla.

TREY GERRALD:

Kinky Boots.

TREY GERRALD:

Also Jerry Mitchell,

CHELSEY DONN:

Yeah..

TREY GERRALD:

Kinky Boots has the same exact ending as La Cage.

TREY GERRALD:

All of a sudden, there's this big production number that doesn't resolve

TREY GERRALD:

And I love all of that.

TREY GERRALD:

Moulin Rouge.

TREY GERRALD:

Kind of makes sense.

TREY GERRALD:

The whole point is it's a spectacle and Frozen, I think is the most appropriate

TREY GERRALD:

It makes sense.

CHELSEY DONN:

So that makes sense.

TREY GERRALD:

Spiderman.

CHELSEY DONN:

This is making me think of something else with this complaint that I think is really

CHELSEY DONN:

Because this is eight shows a week of these confetti things going off.

CHELSEY DONN:

How much waste is that?

CHELSEY DONN:

That just seems like that's a lot of waste

TREY GERRALD:

Um, I wonder if there's a way to recycle it.

TREY GERRALD:

Like if they can like sweep it up?

CHELSEY DONN:

No!

CHELSEY DONN:

You can't recycle it.

CHELSEY DONN:

No,

TREY GERRALD:

I don't know.

TREY GERRALD:

I mean, I think the streamers, cause a lot of them are streamers too

TREY GERRALD:

Like, I don't know how you recycle that.

TREY GERRALD:

I don't know.

TREY GERRALD:

But speaking of this, there was this play called The Humans.

TREY GERRALD:

there was a scene where the like sister character comes in and she's holding like a 12 pack of

TREY GERRALD:

And I still think about it to this day, how I

CHELSEY DONN:

need toilet paper?

CHELSEY DONN:

Like did they just have a million things of toilet paper, maybe every single show somebody

TREY GERRALD:

They donate, I don't know.

TREY GERRALD:

Or maybe they just have like a plastic wrap machine in the back, like, but that's

TREY GERRALD:

I can't tell you what happened in that scene.

CHELSEY DONN:

Because you were distracted by that.

TREY GERRALD:

The whole time.

CHELSEY DONN:

I will say I have been on the receiving end of that adrenaline,

CHELSEY DONN:

There's all these Broadway shows that are doing this eight shows a week.

CHELSEY DONN:

How much confetti is that that's too much confetti over.

TREY GERRALD:

Right.

TREY GERRALD:

But maybe it's already recycled paper.

TREY GERRALD:

That's who knows.

TREY GERRALD:

Honestly, I just want to bring it up because it's something that bothers

TREY GERRALD:

Now I know that when I saw hairspray and it was a phenomenon.

TREY GERRALD:

Yeah.

TREY GERRALD:

Yeah.

TREY GERRALD:

It w it felt new.

TREY GERRALD:

I don't know if it had been done before.

TREY GERRALD:

I don't know about when I don't know who created the confetti cannon and Broadway musicals,

TREY GERRALD:

If I'm going to see a Jerry Mitchell musical, there's going to be a

TREY GERRALD:

So it's like, that is my complaint.

TREY GERRALD:

It's like the predictability, the trope, the overuse, it's not special anymore.

TREY GERRALD:

It's predictable.

TREY GERRALD:

That's my complaint.

CHELSEY DONN:

The people expect that confetti, so he's giving them the confetti and everyone's

CHELSEY DONN:

So I hear you, we should do new things.

TREY GERRALD:

So the next revival of Les Miz, they better have a confetti cannon.

TREY GERRALD:

When everyone dies, shoot confetti.

CHELSEY DONN:

That's new, honey!

TREY GERRALD:

That's new.

CHELSEY DONN:

All right.

CHELSEY DONN:

do you feel better?

TREY GERRALD:

All right.

TREY GERRALD:

I feel better.

TREY GERRALD:

I have, I feel like I have thoroughly taken the audience through my ying

CHELSEY DONN:

I'm so glad.

CHELSEY DONN:

You know, what's great about that.

CHELSEY DONN:

Trey is like, you did your very own one and five.

CHELSEY DONN:

You know of the same thing without even realizing it.

TREY GERRALD:

Alright, so let's okay.

TREY GERRALD:

Let's close the ledger book.

TREY GERRALD:

And why don't we jump into some online reviews queen?

CHELSEY DONN:

As you guys know, we are your trusty Review!

CHELSEY DONN:

Queens.

CHELSEY DONN:

We each bring in a review from the internet that we feel needs to be inspected.

TREY GERRALD:

We read you the Review!.

TREY GERRALD:

We break it down and we rate the impact of the review on a scale from one to five crowns.

TREY GERRALD:

It's a very Regal process that we call

VOICEOVER:

Assess That Kvetch

TREY GERRALD:

and Chelsey.

TREY GERRALD:

You are the first Review!

TREY GERRALD:

of 2022.

CHELSEY DONN:

I am so honored.

CHELSEY DONN:

Okay.

CHELSEY DONN:

Let's do it.

TREY GERRALD:

Take it away.

TREY GERRALD:

RQ

VOICEOVER:

Review That Review.

CHELSEY DONN:

Okay.

CHELSEY DONN:

I want to say that this Review!

CHELSEY DONN:

was inspired by a conversation that I had with a friend about some like fake faux

CHELSEY DONN:

Now, you know, this is a one-star review from Americangirl.com.

CHELSEY DONN:

It is referencing the Truly Me doll, it's called and it's number 88, which

CHELSEY DONN:

And we'll get into it in the Review!

CHELSEY DONN:

that they'd like literally have a number for every that's associated

TREY GERRALD:

I thought they were called like Samantha.

CHELSEY DONN:

No, they are, but I guess it's like, maybe that's just like the

CHELSEY DONN:

So this is the 88th of the Truly Me doll collection because you know, people

CHELSEY DONN:

I mean, it was popular when we were kids.

CHELSEY DONN:

So now there's new generations of parents that are passing their American

CHELSEY DONN:

And it's just like, this is a real thing.

CHELSEY DONN:

Anyway, people have real opinions about this is the point.

CHELSEY DONN:

This Review!

CHELSEY DONN:

is a one-star review written by May1010.

CHELSEY DONN:

The subject of the Review!

CHELSEY DONN:

is.

CHELSEY DONN:

Three bad wigs.

TREY GERRALD:

I can not wait.

CHELSEY DONN:

Here we go.

CHELSEY DONN:

My daughter wanted 88 for Christmas this year.

CHELSEY DONN:

I saw that she was back ordered by a month.

CHELSEY DONN:

So I went ahead and purchased the doll.

CHELSEY DONN:

Both of my girls have a couple AG dolls and I saved my three from when I was little.

CHELSEY DONN:

This would be the 11th doll.

CHELSEY DONN:

So this doll shows up looking beautiful in the box.

CHELSEY DONN:

Since I read some bad reviews about the hair thinning, I took her out to look her over.

CHELSEY DONN:

I was shocked.

CHELSEY DONN:

I called AG and they sent a replacement.

CHELSEY DONN:

Same thing with the second doll!

CHELSEY DONN:

Called again, and they sent a third, they all have the same problem.

CHELSEY DONN:

IMO, American Girl should stop production on this doll until they get this wig fixed!

CHELSEY DONN:

If you are a collector, probably not a big deal, but the moment you start to play with

CHELSEY DONN:

My other daughter wanted the bright pink hair doll.

CHELSEY DONN:

I ordered that One, and her wake is shiny beautiful, but on the thin side, and you can

CHELSEY DONN:

I told my daughter the issues with 88.

CHELSEY DONN:

So she's looking at the purple hair doll.

CHELSEY DONN:

I ordered that one and she has a beautiful, thick and shiny wig.

CHELSEY DONN:

The purple one was by far the best quality wig, like I said, 88 is beautiful

CHELSEY DONN:

The pink hair is nice and thick, but the light blue and purple under

CHELSEY DONN:

I hope they can get this wig, right, because I would love to get

CHELSEY DONN:

I should also point out and like, maybe we can put a photo somewhere.

CHELSEY DONN:

So this doll 88 has like three different color hair of hair.

CHELSEY DONN:

It's like a light almost like platinum gray, blonde, and then blue and pink.

CHELSEY DONN:

So it's like three different tones throughout the hair.

TREY GERRALD:

And you order based on the color of the hair, like you select that box?

CHELSEY DONN:

No, I don't know why.

CHELSEY DONN:

She's just, it's so funny.

CHELSEY DONN:

Cause she's really just calling the other ones, like the purple wig ones.

CHELSEY DONN:

And she's so specific about 88, but no, they all have names.

CHELSEY DONN:

The only way that 88 comes is with this tri hair color.

CHELSEY DONN:

Does that make sense?

TREY GERRALD:

Yes.

TREY GERRALD:

Cause I actually wrote, I literally wrote down 88 verses quote purple hair to doll

TREY GERRALD:

Not 88.

TREY GERRALD:

It would be like 87 or something?

CHELSEY DONN:

Yes.

CHELSEY DONN:

Purple hair doll would be like 76.

CHELSEY DONN:

Yeah.

CHELSEY DONN:

exactly,

TREY GERRALD:

well, so I just write that down because it seems like

TREY GERRALD:

May1010 does not have time.

TREY GERRALD:

No, she said eight May1010 is like AG, IMO, and 88.

TREY GERRALD:

Like, but then purple hair.

TREY GERRALD:

I just was very taken because I obviously it's easier to type AIG than to write

CHELSEY DONN:

and a lot of them do like the inside people

TREY GERRALD:

that makes sense.

TREY GERRALD:

And may is clearly inside because there is the 11th doll.

TREY GERRALD:

Yeah.

TREY GERRALD:

Which I wrote down because American Girl Dolls are not cheap.

CHELSEY DONN:

No, they're not.

CHELSEY DONN:

This one's over.

CHELSEY DONN:

This is $145.

CHELSEY DONN:

This doll

TREY GERRALD:

and baby dolls are very expensive, but $150.

TREY GERRALD:

I know, but to May's credit, May1010 has three from their childhood.

TREY GERRALD:

So they last lifetimes, you know?

CHELSEY DONN:

What I think is the most interesting about this is the patience of American Girl.

CHELSEY DONN:

I mean, how many times.

CHELSEY DONN:

Do we think that may called customer service about this issue and they were given three

CHELSEY DONN:

I think may called customer service.

CHELSEY DONN:

The first time they sent a second one called customer service.

CHELSEY DONN:

The second time they sent a second, whatever, they, they had 3 dolls total

CHELSEY DONN:

None of them were good.

CHELSEY DONN:

Then I think they said, well, you know what, why don't we send you another doll then?

CHELSEY DONN:

And I think that's where purple doll came from.

CHELSEY DONN:

So I think purple doll was within the cost.

CHELSEY DONN:

Of this first purchase.

TREY GERRALD:

Well, I think you just clarified because I don't think May1010

TREY GERRALD:

It wasn't suggested by the the daughter.

CHELSEY DONN:

Yeah.

CHELSEY DONN:

Maybe american Girl was like, you know what, if, if a nice one, if a nice, beautiful, thick,

CHELSEY DONN:

And I also think that they said my other daughter wanted the bright pink hair doll.

CHELSEY DONN:

And they ordered that one, one got the pink hair, the other one got 88 and pink

CHELSEY DONN:

And 88 was like a real issue.

CHELSEY DONN:

Don't you think?,

TREY GERRALD:

Yeah.

CHELSEY DONN:

I think that's the narrative.

TREY GERRALD:

It feels pretty progressive to me.

TREY GERRALD:

I think of American Girl Doll as being like conservative dolls, but I love

CHELSEY DONN:

Yeah.

CHELSEY DONN:

I really think that they're going for a rebrand with, I think I don't really know

CHELSEY DONN:

And then they branched out into more modern day.

CHELSEY DONN:

And this is definitely, she's like a skater girl living in a skater world, whatever that song is.

CHELSEY DONN:

Uh, she's just

TREY GERRALD:

a skater girl.

TREY GERRALD:

I actually almost clutched my pearls when May1010 at the beginning says that, you know,

TREY GERRALD:

It was like doll collection.

TREY GERRALD:

Oh, my goodness.

TREY GERRALD:

Like, and all the little, like zip twisty ties you have to do.

TREY GERRALD:

It's like, it's such a process getting the doll out that I just was shocked that, and

TREY GERRALD:

I would be so mad if my mom had unboxed my doll,

CHELSEY DONN:

maybe she knows that her kid is one that like, would want

CHELSEY DONN:

And I was like, well, let me get it out of the thing.

TREY GERRALD:

True.

TREY GERRALD:

Okay.

TREY GERRALD:

Good point.

TREY GERRALD:

But also like so much of like doll play is like brushing the hair, coming, putting

TREY GERRALD:

So, so there is a value check, I think, inside of this Review!

TREY GERRALD:

that I'm just very curious about production.

TREY GERRALD:

Why does the like fiber color, like why is there a discrepancy.

TREY GERRALD:

Uh, purple hair doll and pink hair doll versus the rainbow hair doll.

TREY GERRALD:

Like shouldn't, they all have the same density.

TREY GERRALD:

Like that is very,

CHELSEY DONN:

yeah, it is very odd.

CHELSEY DONN:

The only thing that I can think of why we're having a problem with this, and they will say,

CHELSEY DONN:

Most of the other ones, they will say like, if the hair was bad, they'll actually update it.

CHELSEY DONN:

And it'll say like new design or like updated version.

CHELSEY DONN:

And then there'll be reviews where people will say, like got the new version.

CHELSEY DONN:

And it's really great.

CHELSEY DONN:

So sometimes it does seem like we have a lemon and American...

CHELSEY DONN:

what?

CHELSEY DONN:

And American Girls shifts and fix it.

TREY GERRALD:

Well, I do not like that.

TREY GERRALD:

Y Y Y is there ever a product that's released that needs to be updated?

TREY GERRALD:

Why is that a consistent thing in the American Girl Doll brand?

TREY GERRALD:

Why don't we get it right?

TREY GERRALD:

The first.

TREY GERRALD:

I'm paying $150.

CHELSEY DONN:

Yes.

CHELSEY DONN:

I hear you.

CHELSEY DONN:

But here's the thing.

CHELSEY DONN:

I think American Girl, funny, I did catch that.

CHELSEY DONN:

I think American Girl actually comes off pretty good in this Review!

CHELSEY DONN:

and this is why let's say American Girl does have some sort of manufacturer that they use.

CHELSEY DONN:

They sometimes release a new doll and they get a lemon.

CHELSEY DONN:

Should that happen when you're spending $150?

CHELSEY DONN:

No, it shouldn't.

CHELSEY DONN:

But listen, it happens.

CHELSEY DONN:

I'm sure these are coming from like some factory somewhere, right?

CHELSEY DONN:

At least, right.

CHELSEY DONN:

At least they're willing to do something about it.

CHELSEY DONN:

They sent this woman, at least three dolls.

CHELSEY DONN:

They made it to the end of the day, her daughter had a doll that she was happy with.

CHELSEY DONN:

Does she have 88?

CHELSEY DONN:

No, but even in the end of this, Review!

CHELSEY DONN:

may of saying, I hope that they do fix it because if they do, my daughter would love this doll.

CHELSEY DONN:

And it seems like they have a history of when something happens.

CHELSEY DONN:

it does seem like they have pivoted before.

CHELSEY DONN:

So I think that that's, that's kind of cool.

CHELSEY DONN:

I think that it's weird that this is a one star review based on all of the amazing customer

TREY GERRALD:

Right.

TREY GERRALD:

I do two things.

TREY GERRALD:

I appreciate you walking me through that rage because I was stuck at the problem rather

CHELSEY DONN:

Sometimes someone will have a crappy product and then they don't do anything about it.

TREY GERRALD:

Correct.

TREY GERRALD:

Right.

TREY GERRALD:

And then as far as the ones that Review!, I think that May1010 is specifically

TREY GERRALD:

Right.

TREY GERRALD:

Which is interesting because we are deducing, and extrapolating, like how

CHELSEY DONN:

Right.

TREY GERRALD:

But we know that May1010 has 11 dolls.

TREY GERRALD:

I mean, then they had an, their custody through more so they've had 14 dolls.

TREY GERRALD:

So like, obviously they're probably cool with American Girl doll.

TREY GERRALD:

And they're the one, I would say the one star is for pink, 88, so that it is valuable to me.

TREY GERRALD:

It's not my world.

TREY GERRALD:

I, my sister did have a Samantha doll and I was obsessed with that, but I was

CHELSEY DONN:

Really good.

CHELSEY DONN:

Excellent.

CHELSEY DONN:

I mean, could definitely get like elementary school teacher vibes.

CHELSEY DONN:

I dunno why.

TREY GERRALD:

I was going to say, I feel like I can see how may is like an arts and

CHELSEY DONN:

Yeah.

CHELSEY DONN:

I have to say that the Review!

CHELSEY DONN:

was impactful and that, I, I think if I was, let's say my, my niece or something

CHELSEY DONN:

I just noticed that the doll is like weirdly holding a wad of cash.

CHELSEY DONN:

What seemed, which seems a little strange.

CHELSEY DONN:

But anyway, yeah.

CHELSEY DONN:

I just noticed that.

CHELSEY DONN:

Um, but yeah, like I think if I read this Review!

CHELSEY DONN:

and saw that the quality wasn't good.

CHELSEY DONN:

There's no way I would buy it after this.

CHELSEY DONN:

Unless then there were a bunch of people that said they updated it and it's better now.

TREY GERRALD:

Right?

TREY GERRALD:

Which begs the question.

TREY GERRALD:

I think we both think that May1010 is being truthful.

CHELSEY DONN:

Yes.

TREY GERRALD:

It's that, it's that point at the beginning of.

TREY GERRALD:

Because of other reviews, I checked the scalp, which makes me think they've done

CHELSEY DONN:

I agree.

CHELSEY DONN:

I also think that they took extra effort.

CHELSEY DONN:

I mean, and maybe it wasn't effort for them and it was just something I picked up on.

CHELSEY DONN:

Cause I'm not a part of this world, but I do feel like there's this thing about people that write

CHELSEY DONN:

She talks, this is a multi-generational thing.

CHELSEY DONN:

So she really wants the people that are reading this Review!

CHELSEY DONN:

to know listen, you're getting advice from somebody that, that has been around

TREY GERRALD:

And honestly, because I'm not in that culture, I appreciate

CHELSEY DONN:

I think it helps their, um, credibility.

TREY GERRALD:

It's definitely not humorous because I think it's not funny to May.

CHELSEY DONN:

Oh, no.

TREY GERRALD:

Especially when it comes to children, like if you're getting these

CHELSEY DONN:

Yeah.

CHELSEY DONN:

And especially with the two daughters.

CHELSEY DONN:

Cause it sounds like she got both and one of them had a better experience than the other.

CHELSEY DONN:

That's awkward.

CHELSEY DONN:

I mean, all right.

CHELSEY DONN:

I think I'm ready to crown or you,

TREY GERRALD:

I, yeah, I think so too.

TREY GERRALD:

Okay.

TREY GERRALD:

So Chelsey and I each have our own set of one to five crown cards and in an effort to

VOICEOVER:

The Queens are Tabulating

VOICEOVER:

Total Score.

CHELSEY DONN:

Oh, interesting.

CHELSEY DONN:

So I'm holding up three and a half crowns.

CHELSEY DONN:

Trey is holding up four and a half crowns, trey, why four and a half crowns.

TREY GERRALD:

Honestly, I went on a journey with this review.

TREY GERRALD:

Emotionally as well, but at first I sort of thought that May was a Karen,

TREY GERRALD:

There is a very high standard to the brand and it's just not funny.

TREY GERRALD:

So to me, I took off half a crown because I do think that this, I mean, I'm never now

CHELSEY DONN:

Yeah.

CHELSEY DONN:

Oh, no.

CHELSEY DONN:

Okay.

TREY GERRALD:

So, um, that reason I did four and a half crowns because the spelling is great.

TREY GERRALD:

I believe May1010 they've shown me their due diligence, their history with the brand.

TREY GERRALD:

They're an insider.

TREY GERRALD:

I'm not.

TREY GERRALD:

And you know, for that reason, I don't think, I don't think humor was warranted, but as you

TREY GERRALD:

All of that.

TREY GERRALD:

So yeah.

TREY GERRALD:

What about three and a half?

CHELSEY DONN:

I, I concur with everything that you've said.

CHELSEY DONN:

I think that may, as a good Samaritan, I think she's done her due diligence by this community.

CHELSEY DONN:

The one place where I took off was I know that this was a review for 88.

CHELSEY DONN:

However, I thought there could have been a little more self-awareness around what

CHELSEY DONN:

Even if there was just a sentence that said, I want to give a good shout out to, you know,

CHELSEY DONN:

That being said, like this Review!

CHELSEY DONN:

is specifically for this doll.

CHELSEY DONN:

I would've appreciated that.

CHELSEY DONN:

I don't.

CHELSEY DONN:

I think that that's maybe where the Karen impulse.

CHELSEY DONN:

From because it was like, they sent me another one, they sent me another one, they

CHELSEY DONN:

So that was where I took the extra crown off and three and a half for

CHELSEY DONN:

And thanks for the advice.

CHELSEY DONN:

We won't buy the doll.

TREY GERRALD:

Totally.

TREY GERRALD:

I hear that.

TREY GERRALD:

Oh my God.

TREY GERRALD:

It's so fun.

TREY GERRALD:

I love, I love the whole culture of American Girl Doll.

TREY GERRALD:

So what a joy to get this review.

CHELSEY DONN:

It was fun.

TREY GERRALD:

Okay.

TREY GERRALD:

So let's take a quick break.

TREY GERRALD:

And when we come back, we'll get into my first Review!

TREY GERRALD:

of 2022.

CHELSEY DONN:

Oh my God.

CHELSEY DONN:

I can't wait.

TREY GERRALD:

Oo-Ooooo!.

VOICEOVER:

Hold your crowns.

VOICEOVER:

We'll be right back.

TREY GERRALD:

Chelsey Chelsey and I are so excited to share this exclusive

TREY GERRALD:

Now from the makers of BarkBox super chewer as a monthly subscription-based service

TREY GERRALD:

That is loaded with two tough toys, two meaty chews, and two full-sized bags of treats that are

TREY GERRALD:

Super chewer is offering listeners of Review That Review one extra month free when you use our link.

TREY GERRALD:

Superchewer.com/queen.

TREY GERRALD:

Sign up right now at superchewer.com/queen.

TREY GERRALD:

All right, Chelsey.

TREY GERRALD:

It is one star-

CHELSEY DONN:

What?!

CHELSEY DONN:

No, you have to do the sound.

TREY GERRALD:

Oh, right.

TREY GERRALD:

All right.

TREY GERRALD:

It is One-Star-Zinger time.

TREY GERRALD:

The very first of the new year.

TREY GERRALD:

So Chelsey let's get ready to take a quick spin on the Meryl-Go-Round.

TREY GERRALD:

Woo

VOICEOVER:

'I.

VOICEOVER:

Don't feel like an icon.

VOICEOVER:

Most of the days, I feel like 'I can't!' that's with an,.

VOICEOVER:

A'.

CHELSEY DONN:

Okay, Trey and I have each picked a rotten scathing, pithy One-Star-Zinger and

TREY GERRALD:

Just like queen Meryl, who exceeds at everything.

CHELSEY DONN:

It's true before the clock runs out.

CHELSEY DONN:

All right.

CHELSEY DONN:

Try your first.

CHELSEY DONN:

Where's your One-Star-Zinger from?

TREY GERRALD:

I decided to go back to our core values here and I have a one-star

CHELSEY DONN:

Love!

CHELSEY DONN:

Yes, we haven't done that in awhile!

TREY GERRALD:

I know.

TREY GERRALD:

So this is, I just randomly looked up a university.

TREY GERRALD:

This is for a professor in the business department at university of Wisconsin, Madison,

CHELSEY DONN:

Oh, I love that.

TREY GERRALD:

Oh my God.

CHELSEY DONN:

Amazing.

TREY GERRALD:

So.

TREY GERRALD:

That's the zinger.

CHELSEY DONN:

Okay.

CHELSEY DONN:

You're strapped in to like one of our Review That Review mugs.

CHELSEY DONN:

So high.

CHELSEY DONN:

Yeah.

CHELSEY DONN:

Or called, cause I still have iced coffee in mine, but anyway, that's what you're shopped into.

CHELSEY DONN:

Are you ready?

TREY GERRALD:

So cold?

TREY GERRALD:

Yes, I'm ready.

TREY GERRALD:

Here we go.

CHELSEY DONN:

Yay.

VOICEOVER:

3,

VOICEOVER:

2, 1, GO!

VOICEOVER:

Superhero

VOICEOVER:

clip on Todd's.

VOICEOVER:

Disney.

VOICEOVER:

Oh,

VOICEOVER:

breaking news club

VOICEOVER:

on Taz,

VOICEOVER:

mellow drama,

VOICEOVER:

televangelist

VOICEOVER:

courtroom drama, clip

VOICEOVER:

on ties,

VOICEOVER:

adult film, clip on

VOICEOVER:

That's all!

CHELSEY DONN:

Trey!

CHELSEY DONN:

I think that might be a personal best.

CHELSEY DONN:

I don't know.

CHELSEY DONN:

That seemed like that was a lot.

CHELSEY DONN:

Let's see how you did.

CHELSEY DONN:

Like I might actually be a show best.

CHELSEY DONN:

Let's see,

TREY GERRALD:

well, there's only a three word.

TREY GERRALD:

Review!

CHELSEY DONN:

SEVEN!

CHELSEY DONN:

Wow!

CHELSEY DONN:

Trey.

CHELSEY DONN:

That's a great score.

CHELSEY DONN:

Trey.

TREY GERRALD:

Thank you.

TREY GERRALD:

I appreciate that.

TREY GERRALD:

Okay.

TREY GERRALD:

Chelsey, my queen.

TREY GERRALD:

What is your One-Star-Zinger today?

CHELSEY DONN:

I guess I just wanted to stay on theme.

CHELSEY DONN:

So I am bringing a one-star review from Amazon for these, like, how do I describe them?

CHELSEY DONN:

Like many school desks, chairs for a doll house.

CHELSEY DONN:

They look like school desk chairs to me.

CHELSEY DONN:

Anyway, this is a one-star review written by Christina B dash S, which I don't know.

CHELSEY DONN:

I got funny with BS, Christina BS, a one-star review says not what I was loo.

TREY GERRALD:

[laughint] Spell loo.

CHELSEY DONN:

L O O, so I think I just stopped writing the Review That christina was BS was

CHELSEY DONN:

So not what I was Lu.

TREY GERRALD:

That's really funny.

TREY GERRALD:

All right.

TREY GERRALD:

Well today, you know what Chelsey are going to be strapped in on a

CHELSEY DONN:

Oh, I'm like how clever I love that!

CHELSEY DONN:

I love that, that you finished the word for Christina PS.

TREY GERRALD:

Alright, Chelsey, are you ready?

TREY GERRALD:

I am ready.

TREY GERRALD:

All right, here we go.

VOICEOVER:

3, 2, 1,

VOICEOVER:

Go!

VOICEOVER:

Musical theater,

VOICEOVER:

teen drama,

VOICEOVER:

televangelist Lu slapstick,

VOICEOVER:

mime soap, opera, Disney auctioneer TLC reality

VOICEOVER:

show.

VOICEOVER:

That's all!

TREY GERRALD:

Chelsey.

TREY GERRALD:

You got nine!

CHELSEY DONN:

No, I didn't!

TREY GERRALD:

Yes.

CHELSEY DONN:

What?!

CHELSEY DONN:

Are you Kidding?!

TREY GERRALD:

1 2, 3, 6, 7, 8, 9.

CHELSEY DONN:

Oh my God.

CHELSEY DONN:

Must be the coffee.

TREY GERRALD:

Oh my goodness.

TREY GERRALD:

I'm so proud of you.

TREY GERRALD:

That is truly a record.

CHELSEY DONN:

Yeah, that might be a show first.

CHELSEY DONN:

That was fun.

CHELSEY DONN:

Woo.

CHELSEY DONN:

Woo.

CHELSEY DONN:

I'm so amped up and ready for your review.

CHELSEY DONN:

Trey!

VOICEOVER:

Review That Review.

CHELSEY DONN:

All right.

CHELSEY DONN:

We're back from that rousing game break where I did a show first, and got nine on the

CHELSEY DONN:

Trey.

CHELSEY DONN:

Where is your Review!

CHELSEY DONN:

from this week?

TREY GERRALD:

All right, everyone.

TREY GERRALD:

I need you to strap in because today I have a one star review from Yelp for Aldi.

CHELSEY DONN:

Oh, the grocery store.

TREY GERRALD:

Yeah.

TREY GERRALD:

So I was going to see if he knew, okay, this is for an Aldi.

TREY GERRALD:

That's located in the Bronx and this is written by Rabelle T.

TREY GERRALD:

Spelled R a B E L L E T.

TREY GERRALD:

I love this.

TREY GERRALD:

Okay, here we go.

TREY GERRALD:

So this is Rabelle T.'s one star review on Yelp for Aldi.

TREY GERRALD:

This review is for Aldi number eight, at 3006 third avenue.

TREY GERRALD:

I went there to return an organic 2% milk recently, and the quote unquote

TREY GERRALD:

After she made a mistake dash, no biggie.

TREY GERRALD:

However, for someone being the quote unquote boss, he had no clue what he was doing

TREY GERRALD:

Definitely a retraining opportunity there.

TREY GERRALD:

There were only two lines open and they were getting longer and longer on a busy night.

TREY GERRALD:

In addition, he gave me a hard time for bringing back an empty carton.

TREY GERRALD:

When it says to bring back any parentheses stress, the any unused portion as part of the double

TREY GERRALD:

You see the reason I was bringing it back was because I was not completely

TREY GERRALD:

And when you do not like milk, what is usually the first thing you do?

TREY GERRALD:

Pour it out So it not being full should not have been made into a big deal.

TREY GERRALD:

Parentheses, not sure if it were because it was low, fat, badly refrigerated, or both.

TREY GERRALD:

As I have seen dairy products left out after customers decide not to purchase them dash, I

TREY GERRALD:

In parentheses.

TREY GERRALD:

However, this manager or quote unquote boss seemed to want to stress that

TREY GERRALD:

Was he trying to make me feel uncomfortable?

TREY GERRALD:

Embarrass me?

TREY GERRALD:

I was only taking up the company's policy, not his individual one.

TREY GERRALD:

He said he was doing it as a courtesy and did not have to dot dot dot.

TREY GERRALD:

Okay.

TREY GERRALD:

Gee, thanks for making me feel like a valued customer.

TREY GERRALD:

I shop there all the time and this is the second time that I had a less than savory interaction

TREY GERRALD:

The first time the manager acted like she did not know about the double back

TREY GERRALD:

You work for the company dot a dot, right?

TREY GERRALD:

My recommendation is retrain these individuals in policy transactions,

TREY GERRALD:

It is well needed at this location.

TREY GERRALD:

Don't try to make customers parentheses stressed, feel like criminals or feel uncomfortable, which

TREY GERRALD:

How about you worry about your ill trained workers, parentheses, including you, who don't

TREY GERRALD:

I usually have pleasant experiences at Aldi parentheses they're everywhere.

TREY GERRALD:

So it is unfortunate.

TREY GERRALD:

I had to have this one.

TREY GERRALD:

Frowny face.

CHELSEY DONN:

Oh my God.

CHELSEY DONN:

Wow.

CHELSEY DONN:

I feel like there's so much to unpack.

CHELSEY DONN:

The first thing that I'm getting off the bat is that this Review!

CHELSEY DONN:

belongs on Trustpilot if ever there was a Review!

CHELSEY DONN:

that I have heard.

CHELSEY DONN:

That belonged on a different platform.

CHELSEY DONN:

It was this one, a lot of this Review!

CHELSEY DONN:

was actually directed to corporate.

CHELSEY DONN:

In my opinion, corporate would need to be the one that would supersede

CHELSEY DONN:

So if I'm writing this review on Yelp, who is it that I'm trying to attract by

CHELSEY DONN:

When the person that is actually responsible for training at this

CHELSEY DONN:

So if that is your problem, and you even know the number of the store, like this

CHELSEY DONN:

Who knows?

CHELSEY DONN:

Maybe they just saturated the market with this review, but like I thought

CHELSEY DONN:

So that's one, two.

CHELSEY DONN:

I think I don't like to diagnose people, but, but I have to go with my feelings when I have them.

CHELSEY DONN:

There's a tremendous amount of.

CHELSEY DONN:

Shame.

CHELSEY DONN:

Uh, I feel like inside of Rabelle, they talked about being embarrassed in this situation.

CHELSEY DONN:

They're going up to management for not the first time they've clearly done this before

CHELSEY DONN:

And yet they were at the front of the line where they not, they were

TREY GERRALD:

Well, they say that the workers were the reason, but yes, they

CHELSEY DONN:

We're both doing this thing that we feel like, you know,

CHELSEY DONN:

And then we're also ashamed of what we're doing.

CHELSEY DONN:

I don't know why I was feeling that where you feeling that.

TREY GERRALD:

Well, I think that they Rabelle really spells out that this new

TREY GERRALD:

How they were referred to the new boss by the new girl.

TREY GERRALD:

So it, it seems like they're trying to really spell out that there's

TREY GERRALD:

I feel like rebel really spells out that this boss was implying that they should be embarrassed,

TREY GERRALD:

So I did look this up because I don't personally shop at an Aldi, but Aldi does

TREY GERRALD:

And the fine print says, every item in our store is backed by our unbeatable

TREY GERRALD:

If for any reason, you are not 100% satisfied with the quality of any product, bring the

CHELSEY DONN:

Yeah.

TREY GERRALD:

But what do you think about returning a milk carton?

TREY GERRALD:

I also looked up the friendly farms.

TREY GERRALD:

2% milk is $3 for a gallon, $3 and 89 cents.

CHELSEY DONN:

Okay.

CHELSEY DONN:

Was, is that the organic variety?

CHELSEY DONN:

Because they were very quick to tell us that it was organic, which

CHELSEY DONN:

I don't know.

CHELSEY DONN:

I just, a lot of alarms are going off for me with Rabelle.

CHELSEY DONN:

They seem to know this policy really well.

CHELSEY DONN:

I don't know why I don't trust them.

CHELSEY DONN:

Like, there's something about them.

CHELSEY DONN:

I don't trust.

TREY GERRALD:

But.

TREY GERRALD:

They say it wrong.

TREY GERRALD:

It's not the double back guarantee.

TREY GERRALD:

It's the twice as nice, guarentee.

CHELSEY DONN:

Right.

CHELSEY DONN:

But like, they obviously know that they're getting the end result is that they're

CHELSEY DONN:

So they're, they're going to be able to replace whatever the item is

CHELSEY DONN:

This isn't the first time they've done it here.

CHELSEY DONN:

Or here's what, like, again, conspiracy theory moment, but like they talk so many times

CHELSEY DONN:

So it almost seems to me like they saw that and they were like, oh, they leave yogurt out.

CHELSEY DONN:

That's evidence that I can use if a dairy product doesn't taste.

CHELSEY DONN:

Right.

CHELSEY DONN:

So the next time I come in here, I'm going to bring whatever's left

CHELSEY DONN:

And just say that I spilled it out.

CHELSEY DONN:

And then if they try to give me any trouble, I'm going to say, well, I've seen yogurt sitting out

CHELSEY DONN:

You know?

CHELSEY DONN:

Like they came armed with something about it.

CHELSEY DONN:

Wasn't kosher.

CHELSEY DONN:

Like it's not just like they were going back and saying, I'm sorry, there was

CHELSEY DONN:

I actually poured it out before I even got here.

CHELSEY DONN:

Cause I couldn't stand the smell, but like, like, can I please return this?

CHELSEY DONN:

They're like going, they're demanding like double the money and that like something about it.

CHELSEY DONN:

And meanwhile, the line is growing.

CHELSEY DONN:

It's like, honey, it's $3.

CHELSEY DONN:

Like what?

CHELSEY DONN:

Like, why are you doing this?

CHELSEY DONN:

Obviously a Karen, I'm sorry to say it.

VOICEOVER:

Oh my god.

VOICEOVER:

It's a Karen,

TREY GERRALD:

you know, Rabelle really true.

TREY GERRALD:

This is a true example of protesting too much because at the end of the day, the manager

TREY GERRALD:

So after all of that, I also love like the narrative of like, what's the first thing you

TREY GERRALD:

Of course.

TREY GERRALD:

Right.

TREY GERRALD:

But if you are going to return.

TREY GERRALD:

Like what didn't you stop?

TREY GERRALD:

Like, I feel like I would to be like, this is so sad.

TREY GERRALD:

Like

CHELSEY DONN:

smell it, like how bad it is.

CHELSEY DONN:

It's disgusting.

CHELSEY DONN:

Like it, if the manager does anything, but say, oh my God, I'm so sorry.

CHELSEY DONN:

That's gross.

TREY GERRALD:

Yeah.

TREY GERRALD:

I mean, it is just because even if, even if this is true, I understand feeling like you need to

TREY GERRALD:

And then I do understand to Rabelle's credit, like this is a corporate policy.

TREY GERRALD:

I was able to Google it and find it.

TREY GERRALD:

So the store manager doesn't need to tell me that they're doing me a favor

TREY GERRALD:

So I can bring this empty and you have to replace it and give me my $3 back.

CHELSEY DONN:

Right?

CHELSEY DONN:

Exactly.

TREY GERRALD:

So that's why that's a crazy policy, but that's Aldi's policy.

TREY GERRALD:

Exactly.

CHELSEY DONN:

Yeah.

CHELSEY DONN:

I mean, I know that they have that policy and I've never even used the policy.

CHELSEY DONN:

You know what I mean?

CHELSEY DONN:

And there are a lot of people that I'm sure don't, but Rabelle T sounds

CHELSEY DONN:

Another thing that is like one of my favorite things ever in all of reviews, especially

CHELSEY DONN:

No biggie.

CHELSEY DONN:

No Rabelle, obviously it is a biggie, it was, it was.

CHELSEY DONN:

So it was such a biggie that you felt like you, even though you got your money back and you held

TREY GERRALD:

It's a funny, it reminds me of the Ross dress for less Review!

TREY GERRALD:

because it is that thing about like, I'm about to obliterate you with a

TREY GERRALD:

I was easygoing.

CHELSEY DONN:

It's just too much.

CHELSEY DONN:

Also.

CHELSEY DONN:

What about the accusations that they made about the boss?

CHELSEY DONN:

Like, you know, making them out like they're criminal, how do we feel about.

TREY GERRALD:

I think it goes back to your original point.

TREY GERRALD:

It really does feel that rebel felt a certain kind of way that they were putting this energy on

CHELSEY DONN:

Yeah.

CHELSEY DONN:

I think it is personally.

TREY GERRALD:

But that is why this Review!

TREY GERRALD:

is very interesting to me because it's an awkward circumstance with this policy.

TREY GERRALD:

And at the end of the day, Rabelle got the refund and new milk.

TREY GERRALD:

So to me, just navigating the Review!.

TREY GERRALD:

If I was the manager, I think moving forward, I would make a little note

TREY GERRALD:

And then I would try to be able to address that if it seems like they're gonna,

TREY GERRALD:

If they keep returning milk,

CHELSEY DONN:

it seems a little bit like there might be, might be abusing the policy.

TREY GERRALD:

But it is also a thing.

TREY GERRALD:

Like if Rabelle felt this way, why didn't, why wasn't that Rabelle's retort?

TREY GERRALD:

No, this isn't you doing me a favor.

TREY GERRALD:

This is the corporate policy, but thank you for feeling like you need to condescend.

TREY GERRALD:

Like this feels like maybe it's something that would happen to me where in the moment I'm

TREY GERRALD:

And then I'm like, so mad on the drive home that I'm just formulating this Review!, you

TREY GERRALD:

All right.

TREY GERRALD:

So I do want to talk about the spelling and grammar here because it's so lengthy.

TREY GERRALD:

They use so many parentheses.

TREY GERRALD:

They use so many quotes.

TREY GERRALD:

It's weird to me because they say that it's quote, unquote, empty.

TREY GERRALD:

The boss said that it's quote unquote empty, but Rabelle has already

TREY GERRALD:

So it is empty.

TREY GERRALD:

So why did you put empty in quotes?

CHELSEY DONN:

they also made the point twice about the retraining.

TREY GERRALD:

Yes, they do tons of ellipses.

TREY GERRALD:

They spelled, but B U U U U U T they miss use the spelling of there at the end.

TREY GERRALD:

I mean, how do you feel about this?

TREY GERRALD:

Review!

TREY GERRALD:

do you think?

TREY GERRALD:

I just don't understand the complainant because they, they got what they wanted.

TREY GERRALD:

So

CHELSEY DONN:

Exactly.

CHELSEY DONN:

That's why I don't think that this Review!

CHELSEY DONN:

has a lot of value in terms of why someone might be looking this up.

CHELSEY DONN:

I guess maybe if you're like, okay.

CHELSEY DONN:

Management, it seems like maybe the employees are weird.

CHELSEY DONN:

They all go somewhere else.

CHELSEY DONN:

I don't know, but like, it just doesn't seem like there's a lot of value it's it's not telling me.

CHELSEY DONN:

Anything about this store.

CHELSEY DONN:

It's just telling me about this one person's experience, trying to

TREY GERRALD:

I mean, the biggest value here to me was learning this return policy.

CHELSEY DONN:

Exactly.

TREY GERRALD:

I mean, I think I could crown Rabelle.

TREY GERRALD:

How do you feel.

CHELSEY DONN:

I can crown Rabelle.

TREY GERRALD:

Oh, geez.

TREY GERRALD:

Okay.

VOICEOVER:

The Queens are Tabulating.

VOICEOVER:

Total Score!

CHELSEY DONN:

Half crown, half crown, unanimous decision with The Queens.

TREY GERRALD:

Tell me why.

CHELSEY DONN:

Literally only for the reason that you gave and that I knew that I was going

CHELSEY DONN:

That's the only value in this.

CHELSEY DONN:

The grammar spelling was bad.

CHELSEY DONN:

I think they're being truthful to their truth anyway, but yeah, I didn't think it was humorous.

CHELSEY DONN:

Like it didn't, it didn't check any of the boxes for me, unfortunately, but I did

CHELSEY DONN:

How about you trey,

TREY GERRALD:

honestly, because I really, again, went on a huge journey on this.

TREY GERRALD:

When I first read this, I was like, how hilarious that Someone's returning an empty milk carton.

TREY GERRALD:

But then when I realized that that's the policy and then reading through that huge Review!

TREY GERRALD:

where it's really just Rabelle discussing how they interpreted and felt in the moment.

CHELSEY DONN:

And there is a place for these kinds of reviews under just trustpilot.com.

CHELSEY DONN:

And we will be forever grateful.

TREY GERRALD:

I mean, I really love that.

TREY GERRALD:

I understand that distinction now, like here we are in episode 31 beforehand, I was like,

CHELSEY DONN:

same.

CHELSEY DONN:

And yeah.

CHELSEY DONN:

And now I'm just like, if you want to write a novella to corporate, you take your swing on

CHELSEY DONN:

Trey.

CHELSEY DONN:

I mean, even though I know that we're like nagging on Rabelle and all this, I

CHELSEY DONN:

down with you.

CHELSEY DONN:

So thanks for bringing it in.

CHELSEY DONN:

All right.

CHELSEY DONN:

You know what?

CHELSEY DONN:

I think that we've reached the most Regal portion of our show.

CHELSEY DONN:

So Trey, who are you inducting today for

VOICEOVER:

My Royal Highness

TREY GERRALD:

okay.

TREY GERRALD:

So this is something that I really thought about over the last month, but today

CHELSEY DONN:

K yes,

TREY GERRALD:

Now, isn't wrapping paper so fun.

TREY GERRALD:

I love it.

TREY GERRALD:

Is it like disguises what, whatever you're about to get.

TREY GERRALD:

And then it's like so much part of the experience.

TREY GERRALD:

There's like common joke about kids being more into the wrapping and

TREY GERRALD:

Like there's a phase where almost every little tiny child goes through.

TREY GERRALD:

I just love wrapping paper.

TREY GERRALD:

I love the idea of, I see the shape of what I am about to receive,

TREY GERRALD:

I also love wrapping gifts.

TREY GERRALD:

I think there's something very like Zen and like, peaceful about making the paper fit and

TREY GERRALD:

So I thought I'm going to indoct wrapping paper because it is transactional.

TREY GERRALD:

And I think maybe it doesn't get a lot of attention.

TREY GERRALD:

And when something is not wrapped with.

TREY GERRALD:

You can't hide that.

TREY GERRALD:

So there is an art to wrapping and I just love wrapping paper.

TREY GERRALD:

So for that reason, even though we're in January, I am inducting

CHELSEY DONN:

I love that.

CHELSEY DONN:

Thank you.

TREY GERRALD:

All right, Chels, what about you?

TREY GERRALD:

Who are you in ducting today for your My Royal Highness?

CHELSEY DONN:

Today, I'm going to, induct a group that I feel like, especially after today's Review!

CHELSEY DONN:

I feel even more so, even though I did write this down before, but I'm going to say customer

CHELSEY DONN:

I'm going to be honest and vulnerable.

CHELSEY DONN:

And I'm going to say that I haven't always shown up as my best self when I get some of these

CHELSEY DONN:

the reality is there's someone on the receiving end of that, that has to receive that attitude,

CHELSEY DONN:

And there are customer service representatives that are really just the unsung heroes.

CHELSEY DONN:

I think of the world, because some of these customer service people.

CHELSEY DONN:

They really know how to put out a fire.

CHELSEY DONN:

Like I've had people that I've spoken to, that I have shown up to that person, not a good person.

CHELSEY DONN:

And by the end of the conversation, I'm like, you're right.

CHELSEY DONN:

Life is beautiful.

CHELSEY DONN:

They're like therapist.

CHELSEY DONN:

They also help us with our problems.

CHELSEY DONN:

They just don't get thanked enough.

CHELSEY DONN:

I don't think so.

CHELSEY DONN:

That's why I wanted to say thank you to everyone out there.

CHELSEY DONN:

That's done customer service.

CHELSEY DONN:

God bless you for receiving everything that you receive.

CHELSEY DONN:

And if I ever been mean to you as a customer service person, because you were the 15th person

CHELSEY DONN:

So thank you.

CHELSEY DONN:

Thank you.

CHELSEY DONN:

Thank you.

CHELSEY DONN:

Thank you for doing what you do.

CHELSEY DONN:

You're, My Royal Highness.

TREY GERRALD:

I mean, I'm surprised it's taken us this long, but that's like the must

CHELSEY DONN:

Such a Hard job I can't even imagine.

TREY GERRALD:

I really concur.

TREY GERRALD:

Thank you to customer service for making a difference.

TREY GERRALD:

All right, queen.

TREY GERRALD:

So we did it here we are.

TREY GERRALD:

That is another round.

TREY GERRALD:

Our first spin in the new year on the R U a R Q Ferris wheel.

CHELSEY DONN:

Thank you queens so much for joining us today.

CHELSEY DONN:

If you like, what you heard, will you please do us a favor and tell a friend,

CHELSEY DONN:

That was different from last year.

CHELSEY DONN:

Like, I don't know, listening to this podcast.

TREY GERRALD:

And if you didn't like what you heard, tell an enemy.

TREY GERRALD:

We would love for you to join our mailing list, to stay up to date with the goings on, in our

CHELSEY DONN:

And don't forget, we want to hear from you hit up our voicemail box.

CHELSEY DONN:

Let us know how the new year's resolutions are going.

CHELSEY DONN:

1-850-REVIEW-0.

CHELSEY DONN:

You can also follow us if you'd like on all the socials at @theReviewQueens, I'm

TREY GERRALD:

And I am at @TreyGerrald that's Gerrald with a G with two RS.

TREY GERRALD:

Hee-Haw!

TREY GERRALD:

Become a member of the Royal Court by joining our Patreon at Patreon.com/ReviewThatReview

CHELSEY DONN:

and remember, ignore the haters you're a queen

TREY GERRALD:

gender non specific Queen.

CHELSEY DONN:

Of course.

CHELSEY DONN:

Bye.

CHELSEY DONN:

See you next week.

TREY GERRALD:

Bye everyone.

TREY GERRALD:

Woo!

TREY GERRALD:

Review that Review is an independent podcast.

TREY GERRALD:

Certain names have been redacted or changed to protect the guilty!

TREY GERRALD:

Executive Produced by Trey Gerrald and Chelsey Donn with editing and sound design by me!

TREY GERRALD:

With voiceover talents by Eva Kamensky.

TREY GERRALD:

Our cover art was designed by LogoVora and our theme song was written by Joe

CHELSEY DONN:

Wooo!

CHELSEY DONN:

I finished my coffee.

TREY GERRALD:

Woo-Hoo!

About the Podcast

Show artwork for Review That Review with Chelsey Donn & Trey Gerrald
Review That Review with Chelsey Donn & Trey Gerrald
A comedy podcast dedicated to reviewing pedestrian online reviews!

About your hosts

Profile picture for Trey Gerrald

Trey Gerrald

Actor | Writer | Human-Person
Review Queen 👑
Profile picture for Chelsey Donn

Chelsey Donn

Actress | Comedian | Writer
Review Queen 👑