Episode 208
208: Magnolia Bakery - 1 Star Review
The Queens take a bite out of nostalgia and end up with a mouthful of disappointment. In this episode, Trey presents a scathing 1 Star Yelp Review of NYC’s iconic Magnolia Bakery—specifically the once-revered banana pudding. Is it still worthy of the Sex and the City fame, or has it lost all its flavor?
Before the pudding meltdown, Chelsey logs a customer service complaint we all can relate to—being trapped in the purgatory of endless department transfers. Then it’s time for the Review Breakdown, where Chef Earth E. spills the (spoiled?) tea on cupcakes that taste like chemicals, banana pudding made of “whipped air,” and the death of culinary pride.
⏰ Timestamps:
- (00:01:00) Lodge A Complaint – Endless Customer Service Loops
- (00:06:48) Review Breakdown – 1 Star Yelp Review of Magnolia Bakery
- (00:16:09) The Verdict
- (00:18:00) Magnolia’s Reply Breakdown
- (00:18:46) My Royal Highness – Perfect Parking Moment
- (00:22:14) On This Week’s After Show Pod – Penguin Overhead Mask Review
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Transcript
Everybody's got an opinion.
Speaker:Every Californian in Virginia, it's so hard to tell who to cho and who to ignore.
Speaker:Someone's gotta settle the score.
Speaker:Trey and Chelsey will help you choose who's win, which.
Speaker:Hello.
Speaker:Well, hello and welcome once again to review that review.
Speaker:We are the podcast that is dedicated to reviewing reviews.
Speaker:That's Chelsey Donn, and that's Trey Gerrald.
Speaker:But together you can call us
Speaker:the review.
Speaker:Here at review.
Speaker:That Review, we believe in balance, the good, the bad, the vecchi.
Speaker:So it is only fair that we take a quick little moment up top to vetch it out.
Speaker:Chelsey, would you like to
Speaker:lodge a complaint?
Speaker:I would try.
Speaker:I would like to lodge a complaint, actually.
Speaker:Mm-hmm.
Speaker:I need to lodge a complaint, but I think first I'm gonna need to
Speaker:transfer you to another department.
Speaker:Before you can lodge the Wait.
Speaker:No, no, no.
Speaker:Actually, let's transfer you back to that initial department and
Speaker:then you can lodge the, no, no, no.
Speaker:Actually there's a third department that you should have been.
Speaker:I don't know why they transferred you to that other department before,
Speaker:because they should have actually transferred you to this third department.
Speaker:I'm so sorry about that.
Speaker:I don't know why they would've done that to begin with.
Speaker:Let me transfer you to the third department.
Speaker:Oh, you know what, actually, you know what you need.
Speaker:You need that first department that you originally ta.
Speaker:No, no.
Speaker:Get it together.
Speaker:I cannot stand a never ending customer service loop.
Speaker:Who is it that I'm supposed to talk to?
Speaker:I literally was doing this the other day with like my doctor and the pharmacy and
Speaker:like I was, I was coordinating things and they kept like transferring me all over
Speaker:and then I'm like, no, no, no, no, no.
Speaker:This is where I'm supposed to be.
Speaker:And I had to like insist that they not transfer me out.
Speaker:Stay on the phone with them, give them like a whole list of information as
Speaker:to why this was the proper department.
Speaker:Mm-hmm.
Speaker:Before they actually looked it up, looked up my information, and then
Speaker:they were like, oh, yeah, you're right.
Speaker:Actually, that person does work here.
Speaker:Let me transfer you over there.
Speaker:What the f?
Speaker:Mm-hmm.
Speaker:Angry.
Speaker:Angry.
Speaker:So angry.
Speaker:Why?
Speaker:Why does this keep happening?
Speaker:It's a very good complaint.
Speaker:I feel like.
Speaker:Incompetence.
Speaker:I have a very low threshold for,
Speaker:yeah, same.
Speaker:And there, it just feel, anytime you have to call customer service,
Speaker:it always feels like you're just like the ball in a tennis match.
Speaker:Like you're just being batted around, oh my God, no one
Speaker:actually wants to deal with you.
Speaker:I, I try to avoid customer service as much as possible.
Speaker:I know, especially when there is that whole like.
Speaker:Oh, I don't know why you were sent here.
Speaker:It's like, oh my God.
Speaker:I don't either.
Speaker:I'd rather you not even say it.
Speaker:Don't even say it.
Speaker:Right.
Speaker:Don't even say it because then what?
Speaker:I'm supposed to think you're my hero, right?
Speaker:Like, what are you, Mariah Carey?
Speaker:All of a sudden you're my hero and I'm supposed to be like thanking you for
Speaker:being the one person with a brain when it turns out Nope, not you either.
Speaker:Not you either.
Speaker:I don't know her.
Speaker:I don't know her.
Speaker:Good complaint.
Speaker:Oh my God.
Speaker:Thank you.
Speaker:You wanna jump into an online review?
Speaker:Let's do it well before we do.
Speaker:Hello?
Speaker:Hi.
Speaker:If you're watching us on YouTube.
Speaker:Thank you.
Speaker:Will you please click the like button, also?
Speaker:Hit that subscribe button.
Speaker:Yes, please.
Speaker:And leave a comment We love hearing from you.
Speaker:Yes,
Speaker:go ahead.
Speaker:Do it.
Speaker:Thanks.
Speaker:All right, let's, let's do a review.
Speaker:Here we go.
Speaker:Let's do it.
Speaker:Review that.
Speaker:Review.
Speaker:As your trustee review Queens, we bring in the internet reviews
Speaker:that we feel need to be inspected.
Speaker:We read you a review, then we break it down together rating the
Speaker:impact of that review on a scale from zero to five crowns, the
Speaker:very regal process that we call
Speaker:assess that.
Speaker:And it's your turn this week.
Speaker:Try let us know what have you brought in for us.
Speaker:All
Speaker:right.
Speaker:Okay.
Speaker:Chelsey, I'm very curious when you think about New York City.
Speaker:Okay.
Speaker:And you think about television shows.
Speaker:Yes.
Speaker:Are there any television shows where it felt like New York City was
Speaker:like a main character of the show?
Speaker:Seinfeld.
Speaker:Yes.
Speaker:Sex in the city.
Speaker:Ding, ding, ding, ding.
Speaker:Friends.
Speaker:Okay.
Speaker:Now, uniquely Seinfeld and friends were both filmed, not in New York,
Speaker:you're right.
Speaker:But Sex
Speaker:in the City was.
Speaker:Sex in the city
Speaker:was,
Speaker:yes.
Speaker:Now, when you think about sex in the city, let's say you're a sweet gal who
Speaker:lives in Minneapolis and you are, feel like you are Carrie and Samantha, and.
Speaker:And you.
Speaker:Is this the
Speaker:Sex and the City tour?
Speaker:No.
Speaker:No, no, no.
Speaker:Okay.
Speaker:I got really excited for a second.
Speaker:If you were planning a trip to New York
Speaker:Yeah.
Speaker:And as part of the Sex and the City tour.
Speaker:Yeah.
Speaker:If you didn't do that, but you were gonna create your own, what
Speaker:are some institutions from Sex and the City that have become infamous
Speaker:and famous from Sex in the City?
Speaker:I feel like Magnolia Bakery.
Speaker:Ding, ding, ding, ding, ding.
Speaker:Today you and I are gonna be rating and reviewing a one star Yelp review.
Speaker:Four.
Speaker:Okay.
Speaker:Magnolia Bakery.
Speaker:Ooh, very good.
Speaker:I I do like Magnolia.
Speaker:Well, certain things about it.
Speaker:Okay.
Speaker:We'll get to it.
Speaker:Yeah.
Speaker:There was actually a spinoff of Sex in the City.
Speaker:It was called just like that before that.
Speaker:It was called the Carrie
Speaker:Diaries
Speaker:and yours, and you were on
Speaker:that.
Speaker:Yours truly was on the Carrie Diaries.
Speaker:That's right.
Speaker:Where I had to tell a teenage Carrie that her friend was dying of aids.
Speaker:Thank you.
Speaker:Oh, Martin.
Speaker:Hey, that out.
Speaker:If anyone wants an autograph, I'm here.
Speaker:I was gonna
Speaker:say, and the Golden Globe goes to
Speaker:me, Trey
Speaker:Gerald.
Speaker:For the Carrie Diaries.
Speaker:Um, okay, here we go.
Speaker:So, okay.
Speaker:If anyone like doesn't know, like, I don't, if you don't know Magnolia Bakery
Speaker:Fair, but if you don't know Sex in the City, I don't know how you are in
Speaker:the review, that review at Atmosphere.
Speaker:To be fair,
Speaker:I don't know how you found yourself here.
Speaker:Correct.
Speaker:But, um, let us
Speaker:know in the comments.
Speaker:But yeah, so Magnolia Bakery existed but totally popped off because the
Speaker:girls would go there on the show.
Speaker:So.
Speaker:There are like four or five locations actually in the city,
Speaker:which I didn't even realize.
Speaker:My like, favorite, hilarious one is there's actually one
Speaker:in the Grand Central terminal.
Speaker:Um, and um, that's actually where this one is coming from.
Speaker:So
Speaker:I feel like there's so many things at Grand Central.
Speaker:Every time I come into Grand Central, I'm like, and there's a Z Bars here.
Speaker:Yes.
Speaker:Right.
Speaker:You know,
Speaker:like there's just like so many things down there.
Speaker:There's that
Speaker:like famous oyster bar that's down there too.
Speaker:Yeah.
Speaker:Which is so weird way.
Speaker:I think they're
Speaker:just like, people come to New York and they're like, you know
Speaker:what, you could just stay here.
Speaker:We got it all.
Speaker:Let's do it all.
Speaker:Yeah,
Speaker:yeah.
Speaker:Okay, so here we go.
Speaker:So, Magnolia Bakery, one star Yelp review.
Speaker:This is actually written by Chef Earth
Speaker:and um, they have 397 reviews on Yelp.
Speaker:Wow.
Speaker:Okay.
Speaker:And they've
Speaker:included 563 images.
Speaker:Okay.
Speaker:Do we have an image here?
Speaker:We do not.
Speaker:Oh.
Speaker:Well, I know this was written over four years ago when I screenshotted
Speaker:this, which was probably two years ago.
Speaker:Okay.
Speaker:Here we are, chef Earth's one star Yelp pur for Magnolia.
Speaker:I would give zero stars if I could.
Speaker:Mm-hmm.
Speaker:I have been eating Magnolia Banana pudding for over 10 years,
Speaker:Los Angeles, and mostly ny.
Speaker:Today I was at Grand Central Terminal.
Speaker:And got a medium banana pudding.
Speaker:Basically it was whipped cream with a lot puff air, maybe a half vanilla
Speaker:wafer and whole container and a few bits, and I mean, tiny bits of banana.
Speaker:Mm-hmm.
Speaker:Rip off.
Speaker:What a joke.
Speaker:$7 whipped cream and not even organic.
Speaker:Barely tasted the banana
Speaker:so upset.
Speaker:The cupcakes shrunk years ago.
Speaker:And the recipe changed years ago, so I stopped eating them as they
Speaker:are not the same as years ago.
Speaker:And they taste like chemicals now, so don't bother with bad cupcakes.
Speaker:I would say to friends, get the banana pudding.
Speaker:It's the best.
Speaker:Well, today you ruined the last good thing you have on menu.
Speaker:Sadly, I am sure you don't care.
Speaker:Magnolia Bakery is a corporation and not a good bakery.
Speaker:In New York,
Speaker:there are a zillion really good cupcake shops and bakeries that still
Speaker:take pride in what they make so long.
Speaker:Magnolia Bakery.
Speaker:I will make my own pudding now.
Speaker:I will go elsewhere for cupcakes with a whole box of vanilla wafers and
Speaker:make it organic, as well as organic whipped cream and organic bananas.
Speaker:It's easy and you will have the magic that long ago existed with
Speaker:the old Magnolia once upon a time.
Speaker:DIY, banana Pudding Recipe online.
Speaker:Okay.
Speaker:Okay.
Speaker:So everyone watching on YouTube, you can see how this is formatted, but just so
Speaker:you can see why I read it the way that I read it, I think chef, chef earthy really,
Speaker:really is into hitting that inter button.
Speaker:Oh, wow.
Speaker:Yeah.
Speaker:So it's, it's, it's, uh, it's a lot of, it's like, um, an Ee Cummings
Speaker:poem or something like that.
Speaker:Which now that I look at it because this is a chef, like when I first
Speaker:found this review, I didn't clock that the name is chef, but like to be like
Speaker:I'm making my own now is so funny.
Speaker:But like if you're a chef, you're not a baker.
Speaker:It's different.
Speaker:But like you, it looks visually like a recipe to me with all
Speaker:these spaces and these enters.
Speaker:I mean, and Okay, interesting.
Speaker:'cause I was gonna say recipe online, was it like linked to
Speaker:their website or something?
Speaker:But like, am I just supposed to search for Chef Earth E. Banana pudding recipe.
Speaker:I mean recipe online.
Speaker:Where are they?
Speaker:Just saying Google.
Speaker:Google making your own banana pudding.
Speaker:I think it could be either of those scenarios.
Speaker:Either they're trying to pimp themselves out or I think they're
Speaker:saying you can just, there are DIY Banana pudding recipes online.
Speaker:I'm gonna look, but why is there an enter in between?
Speaker:I don't know.
Speaker:Also like it's like a menu maybe.
Speaker:Like off of like just going through like the spelling grammar on this is wild.
Speaker:Like it's legible but it's just a very specific style and I don't know if that's
Speaker:like, I don't know if Chef Earthy is like an older person or, or I don't understand
Speaker:how, like if you look at today I was at Grand Central Terminal, no Caps Anywhere
Speaker:and got a medium enter banana, enter.
Speaker:Capital P pudding, like, I don't understand.
Speaker:And then it's like basically enter it was search cream.
Speaker:Like what?
Speaker:But maybe it's because they wanna like, like you've read it, they want to tell
Speaker:you like how to, like I got a medium
Speaker:right.
Speaker:Banana pudding.
Speaker:Well, it makes sense.
Speaker:Not
Speaker:a, not vanilla pudding.
Speaker:I got a medium banana.
Speaker:Pudding.
Speaker:Like, it's just like, it's really, well, it
Speaker:reads that way later where it says ripoff.
Speaker:What a joke.
Speaker:$7 whip cream.
Speaker:Yeah.
Speaker:Not even arga.
Speaker:Like I get that.
Speaker:I like, yeah, like,
Speaker:it's like, it's like a, it's like a Jan Brady.
Speaker:Like, I don't know.
Speaker:Everyone like,
Speaker:yes.
Speaker:She like
Speaker:goes crazy.
Speaker:Yes.
Speaker:Wasn't RuPaul in the Brady Bunch movie?
Speaker:It was in both of them.
Speaker:Moha, Moha, Moha.
Speaker:Yeah, exactly.
Speaker:Um.
Speaker:Um, so anyway, I, sorry for that.
Speaker:Digress.
Speaker:I digress.
Speaker:So,
Speaker:at the beginning you said only certain things.
Speaker:So what are your things about Mag Magnolia?
Speaker:Yes.
Speaker:So a hundred percent the
Speaker:bread pudding, like I banana always found the magnolia cupcakes to be way too sweet.
Speaker:Mm-hmm.
Speaker:Like, it's not even that there was so much frosting, there was like a lot
Speaker:of frosting on the cupcake, but the frosting itself, I remember being like.
Speaker:Wow, this is like a cavity in a frosting.
Speaker:Like it was like sacrant horrible, too sweet for me.
Speaker:But the bread pudding was delicious.
Speaker:Bread ping.
Speaker:I'm sorry, but
Speaker:you, you said that twice,
Speaker:did I?
Speaker:Yeah.
Speaker:I like bread pudding too, but I meant, but the banana pudding.
Speaker:The banana pudding, it was delicious.
Speaker:That's like so upsetting to me because.
Speaker:I was in college, you know, we were in college on the same time, so like
Speaker:around 2009, 2008, I was going and getting this banana pudding for my
Speaker:birthday and stuff, and it was like a decadent treat, like, oh my God.
Speaker:The Magnolia?
Speaker:Mm-hmm.
Speaker:Yeah.
Speaker:In fact, I actually bought the Magnolia Cookbook.
Speaker:Mm-hmm.
Speaker:Just because I wanted to have the recipe of this banana pudding, like.
Speaker:Well, I'll tell you as a southern person, banana pudding is like when you go to
Speaker:a Chinese buffet in South Carolina, they have six little things of dessert
Speaker:and it's always banana pudding, like that's how serious banana pudding is.
Speaker:In the south, you will always find n wafer banana pudding.
Speaker:It is like a thing.
Speaker:So Magnolia like took it up.
Speaker:To like the stratosphere?
Speaker:Yes.
Speaker:So much so that when my sister had her first baby shower, I was actually
Speaker:living in la It was when Chelsey and I met each other and there is a
Speaker:Magnolia bakery in West Hollywood.
Speaker:Is it West Hollywood?
Speaker:No,
Speaker:I think it's Beverly Hill.
Speaker:It's something
Speaker:near that breakfast place.
Speaker:It doesn't matter.
Speaker:Um, and I organized it being delivered to Charlotte, North
Speaker:Carolina for her baby shower.
Speaker:Yeah.
Speaker:And it was such a hit because.
Speaker:Obviously that's the right demographic is like these girls Southern that are having
Speaker:babies that like are in their thirties, like baby shower is gonna be Magnolia.
Speaker:Um, but I'll tell you, this is some realty.
Speaker:Anyone that's listening, if you ever go to New York, go to Magnolia,
Speaker:like for the nostalgia and whatever, but there is a rival company.
Speaker:I wouldn't even call them Rival.
Speaker:There's another bakery.
Speaker:It's called Billy's Bakery.
Speaker:There's about four of Billy.
Speaker:Billy.
Speaker:Billy, like the killer and scream One Billy?
Speaker:Yeah, Billy
Speaker:Billy's bakery.
Speaker:There's three or four of them.
Speaker:Their banana pudding is so much better.
Speaker:Really,
Speaker:I can't even describe it.
Speaker:Also, their cupcakes are not disgusting.
Speaker:They also are.
Speaker:Vegan friendly.
Speaker:Magnolia doesn't do anything.
Speaker:They don't accommodate any allergies at all.
Speaker:They don't do anything at all.
Speaker:Which part of me is like, that's kind of badass.
Speaker:But it's also like what?
Speaker:Like we're in a culture of like, like they don't even do a nut
Speaker:allergy version, so like Right.
Speaker:They don't accommodate, um, which we're gonna circle back
Speaker:to, but um, check out Billy's.
Speaker:Okay.
Speaker:Um, but yeah, the banana pudding.
Speaker:Is I live and die.
Speaker:If I'm gonna go to Magnolia, I'm gonna get banana pudding.
Speaker:I'm not trifling with any of those cupcakes.
Speaker:It's not
Speaker:vegan.
Speaker:The pudding, the banana pudding is not vegan.
Speaker:Nothing at Bill.
Speaker:Nothing at Magnolia is vegan.
Speaker:No, no.
Speaker:You're saying the bills.
Speaker:The bills is banana pudding is,
Speaker:I don't know why you keep cutting up.
Speaker:Why
Speaker:Billy's Banana pudding is not vegan.
Speaker:No, I'm sure that it's not.
Speaker:No.
Speaker:'cause there's egg.
Speaker:Yeah.
Speaker:But they have vegan options.
Speaker:Sorry.
Speaker:Magnolia doesn't accommodate any specialty.
Speaker:They don't have any non options.
Speaker:Nothing on the menu, anything.
Speaker:Right.
Speaker:They don't do anything at all to accommodate anyone who has any issue.
Speaker:Right.
Speaker:Whereas Billy's has options.
Speaker:Right, right, right.
Speaker:Okay.
Speaker:So
Speaker:I mean, this is personally upset, like I'm getting riled up because what this was,
Speaker:when did you say this review was written?
Speaker:Years
Speaker:ago.
Speaker:Over four years ago Ago.
Speaker:This couple years ago ago.
Speaker:But
Speaker:still.
Speaker:I'm trying to think of the last time that I had like banana pudding
Speaker:for Magnolia and it was probably like pe, like pre pandemic.
Speaker:So that has gotta be over five years ago.
Speaker:And if this is what has become of Magnolia Bread pudding,
Speaker:uh, why do we keep doing that?
Speaker:I dunno if what has become a magnolia banana pudding, I am very upset.
Speaker:And I will say that a lot of the reviews talk about a decline,
Speaker:which I don't know, that's just something I wonder, say, do they
Speaker:sell?
Speaker:They sell to like a corporation?
Speaker:They must have,
Speaker:I don't know.
Speaker:Because they're calling, the chef is calling it out as being,
Speaker:but how don't, do we know?
Speaker:Who knows?
Speaker:Is that true?
Speaker:Who knows?
Speaker:Oh, they, they're a chef.
Speaker:What did you think about overly hitting a, well, first of all, we have to point out
Speaker:before anything else that we started with, like the most cliched line of course.
Speaker:Right.
Speaker:Um, if I could give it zero star, I would.
Speaker:And then what do we think about the organic banana organic
Speaker:pudding or like, I mean, obviously this is, you know, chef earthy.
Speaker:Yeah.
Speaker:Chef Earth.
Speaker:So clearly they care about, what did you think about them hitting us with that?
Speaker:Oh, that's so funny.
Speaker:Earth.
Speaker:Um, I don't know.
Speaker:I mean, it's, it, it seems to me, taking this at face value, if we are assuming
Speaker:that Chef Earth is only telling truths.
Speaker:For it to not be organic.
Speaker:Also seems weird to me.
Speaker:I mean, we're in a culture where people are consumed with allergies
Speaker:and we're consumed with health.
Speaker:So like to be a bakery operating in 2025 and to not be organic and to not
Speaker:have other options seems odd to me.
Speaker:And the fact that like, we're charging a pretty penny.
Speaker:It's not like we're charging, you know, this is like cheap
Speaker:street food or something.
Speaker:No offense to.
Speaker:Straight food, which is great, but when you're going to an establishment
Speaker:like this and you're paying a lot of money, I think, yeah, you do probably
Speaker:expect organic or local ingredients.
Speaker:Certainly Chef Earth does,
Speaker:and to this point, like there was maybe half of a vanilla wafer
Speaker:and then tiny bits of banana.
Speaker:I have personally.
Speaker:Been affected by Regina George.
Speaker:I have felt that where it's like, and I don't know if that's an issue
Speaker:with scooping out in the vat, right?
Speaker:Because you're just getting a little container, but like you gotta have
Speaker:multiple wafers on the top and you have to have a lot of banana.
Speaker:It's banana.
Speaker:Figure it out.
Speaker:Yeah, figure it out.
Speaker:That's just unacceptable.
Speaker:I would be so upset also because it's.
Speaker:First of all, a few things.
Speaker:One, because it's such a decadent thing and it's such a distinct flavor
Speaker:that when you're going for magnolia banana pudding, there's nothing worse
Speaker:than like being like, I'm gonna do it.
Speaker:I'm gonna like do a little like treat for myself.
Speaker:And you dig on in there and you are expecting it to taste a certain way,
Speaker:and then it tastes like whipped cream.
Speaker:I would be so upset.
Speaker:So I wanna totally validate that.
Speaker:And then I wanna also give a nod to the, there's a zillion places,
Speaker:there's a zillion places in New York.
Speaker:I mean, obviously trees bring up s but it's true when you're in
Speaker:New York City, like, come on babe.
Speaker:Yeah, there's like a dime a dozen you could find, I'm sure a million places that
Speaker:have banana pudding, that have cupcakes.
Speaker:Keep up with the times.
Speaker:Okay.
Speaker:Like people are gonna give up on you, Magnolia, if you keep.
Speaker:It's the sex in the city of it all is only gonna last so long.
Speaker:Even with, and that's, you know, and just like that.
Speaker:Well, that's what I'm thinking too.
Speaker:It's like, that's why I only mention that they don't accommodate allergies
Speaker:and stuff because it is sort of like you're just pushing business away.
Speaker:Like at least have one gluten-free.
Speaker:Brownie or something.
Speaker:Like do something, I don't know.
Speaker:Right.
Speaker:It's your prerogative or like
Speaker:rest on your laurels and that like, no, that's just not who we are,
Speaker:but have the most amazing products.
Speaker:That's right.
Speaker:Because it is to the point you, you look really like we
Speaker:both know.
Speaker:There's certain restaurants that are like no substitutions, babe.
Speaker:Like that's not happening.
Speaker:But if that's gonna be your stance, then it better be damn good.
Speaker:And there better be a reason for the fact that, you know, certain people
Speaker:in the population can't go there.
Speaker:'cause that's just not your thing.
Speaker:You know?
Speaker:I can find a respect for that somewhere.
Speaker:Correct.
Speaker:But,
Speaker:well that okay.
Speaker:But that's okay.
Speaker:You still have to
Speaker:have good product.
Speaker:But do we, it seems like we're being triggered.
Speaker:So do we think that.
Speaker:Chef Earth is like telling the truth.
Speaker:Are they being shady?
Speaker:I think that they're, I believe them.
Speaker:I don't know why I believe them.
Speaker:I don't know if it's the fact that they have chef in their name.
Speaker:I think not, because I think that made me sort of like turned off like,
Speaker:Ugh, am I gonna be like proselytized to by a quote unquote chef?
Speaker:So I don't know, but I.
Speaker:But I, 'cause I considered not saying chef and just saying, see earthy.
Speaker:Yeah.
Speaker:Because I think it is influencing us.
Speaker:'cause it's right, they may not be a chef like this may not be Paula Dean.
Speaker:This might be someone who is like a home chef, but
Speaker:they're talking about cooking and recipes.
Speaker:I know.
Speaker:You know, I guess this is the forum with which to complain about this.
Speaker:Like if you feel like the quality is declining constantly, that that,
Speaker:then you're like, okay, I can't even go here for cupcakes anymore.
Speaker:I tell all my friends, you can't even do that.
Speaker:The only thing left is this pudding.
Speaker:Then you get the pudding and it's like there's two bananas in here.
Speaker:Like,
Speaker:yeah, this is like, for me, this is valuable information because like I said,
Speaker:haven't been there in a while and I've completely been that person when Magnolia
Speaker:comes up that I'm like, you know what?
Speaker:I'm not even into the cupcakes, but I love the banana pudding and I said
Speaker:that even when you started this review, like, oh, I love, but not everything,
Speaker:so I can see myself in Chef Earth.
Speaker:Yeah, so
Speaker:that's valuable.
Speaker:It also makes, I understand that maybe you could see this as shady 'cause we're
Speaker:really talking down about Magnolia.
Speaker:But I do think that it's truthful and I gotta be honest,
Speaker:I think it's probably common.
Speaker:I know, and I'm, I'm entertained.
Speaker:I think the grammatical setup is a little not spectacular.
Speaker:Yes.
Speaker:I mean, I think
Speaker:we pointed out that this is like a interesting way of structuring.
Speaker:Um, but it drives it home to me
Speaker:in a way.
Speaker:It
Speaker:does sort of drive it home and maybe it is a stylistic choice, and I am
Speaker:entertained in the fact that clearly I'm like, heated up about this.
Speaker:You wanna crown it?
Speaker:Let's do it.
Speaker:Chelsey and I each have our own set of zero to five crown cards.
Speaker:In an effort to be fair and not banana influence one another, we will
Speaker:simultaneously reveal our ratings.
Speaker:The queens are tabulating
Speaker:total school.
Speaker:Okay?
Speaker:I am holding up four and a half crowns trays, holding up four crowns.
Speaker:I literally was just holding up four crowns, and then I
Speaker:bumped it up to four and a half
Speaker:was holding four and a half, and I bumped it down.
Speaker:Yeah,
Speaker:because you know what?
Speaker:I'm super influenced by this.
Speaker:Like this has changed me.
Speaker:I think if I go to New York, I'm not gonna be having Magnolia's banana.
Speaker:I mean, I don't need it.
Speaker:I live in la, but like I'm not ordering magnolia's banana pudding anymore.
Speaker:That's it.
Speaker:It's the end of an era for me, based on this review.
Speaker:I don't, it's such a decadent treat to me, and it has such a. Like specific
Speaker:memory for me that I don't wanna ruin it.
Speaker:And that is really impactful.
Speaker:And so I had to go with nearly a review queen here.
Speaker:I took off half Crown because, uh, I wasn't really sure if we were
Speaker:a little bit pretentious with the chef, which is maybe not fair.
Speaker:But other than that, I thought this was a pretty queenly review and definitely
Speaker:left me feeling a certain kind of way.
Speaker:So four and a half crowns, Trey went with four.
Speaker:Why four?
Speaker:Everything you just said.
Speaker:I feel like since we know they've attached 563 images Mm. Will you attach
Speaker:a couple images of like no wafers and like literally no chunks of banana?
Speaker:Um, I four.
Speaker:I mean, I agree.
Speaker:Like I'm very influenced.
Speaker:It does make, like, I feel like Chef is pointing out like once
Speaker:upon a time, y'all, it's over.
Speaker:This
Speaker:was the move and it's not, now it's not even organic
Speaker:and it's not good for you.
Speaker:Like just go make your own.
Speaker:Yeah,
Speaker:totally.
Speaker:There's a reply.
Speaker:Okay.
Speaker:All
Speaker:right, so we have a quick reply here now.
Speaker:Okay.
Speaker:To speak to a question you had before, I don't know if the business owner
Speaker:is different, but this is Bobby L, but there were some re responses
Speaker:from someone with a different name.
Speaker:Okay.
Speaker:Um, that were labeled business owner, so Got it.
Speaker:Bobby l, business owner.
Speaker:Good afternoon.
Speaker:Thank you for your feedback.
Speaker:We're sorry to know that you were so disappointed with the
Speaker:pudding on your recent visit.
Speaker:The ratio of components is definitely important in creating
Speaker:the best banana pudding.
Speaker:If you have a moment, please email us at feedback@magnoliabakery.com
Speaker:with your receipt information and mention your review.
Speaker:We do still take pride in the quality and freshness of our products and
Speaker:to clarify, we have never claimed that our ingredients are organic.
Speaker:All the best mb
Speaker:the fricking receipt.
Speaker:Do you think that somebody's gonna save the receipt?
Speaker:Like gimme a fricking break, but
Speaker:maybe you
Speaker:could
Speaker:show in your credit
Speaker:card I could show my credit card, but I don't have a receipt.
Speaker:Like I can proof a purchase.
Speaker:To
Speaker:me, I think that is so enraging.
Speaker:And your reply on a negative review to say, send us an email with your receipt
Speaker:and we'll see what we can do for you.
Speaker:Like, I mean, come on,
Speaker:whatcha are you like target number, like, I like it's, it's so crazy.
Speaker:If your point is like, we stand behind it and you wanna have them email you,
Speaker:which is like eye roll, then like, just be like, send us your email because we'd
Speaker:love to, you know, get you a proper.
Speaker:Putting in the future.
Speaker:I mean, they don't even say
Speaker:why.
Speaker:They just say, if you have a moment, email us and mention your review.
Speaker:They don't even say what they're gonna do.
Speaker:I mean, mention
Speaker:your review, why, so that we can bribe you into taking it down.
Speaker:Right.
Speaker:Or we can Google search you and then kill you when you're sleeping.
Speaker:Yeah, I don't get it.
Speaker:Yeah.
Speaker:No, I mean I, not a very effective reply.
Speaker:I don't think it's
Speaker:a good reply.
Speaker:It feels very like formulaic, like this is like, we just always copy paste this.
Speaker:And then at the end, it's kind of like baller to be like, we'd
Speaker:never claimed to be organic.
Speaker:So I don't know why you're bringing it up, but it's also, also in conjunction,
Speaker:it feels shady as fuck to be like, okay, like you obviously, I don't know, it
Speaker:feels below the belt to me in a way.
Speaker:Yeah, it does.
Speaker:Because it's like, but it's, but conversely, but it's also,
Speaker:yeah, I don't know.
Speaker:And it
Speaker:also goes along with their whole.
Speaker:Mentality of like, we don't abide by allergies.
Speaker:We don't say we're organic, we don't, we do what we want and how
Speaker:we want, when we want, whatever.
Speaker:But it is funny to me, like when I was reading it and my lips made
Speaker:the consonants, but to be like, we're so sorry to know you were
Speaker:disappointed with the pudding.
Speaker:Like we're talking about pudding.
Speaker:You guys we're talking
Speaker:about pudding.
Speaker:You're right, you're right.
Speaker:That's funny.
Speaker:I don't,
Speaker:I don't really need to crown this.
Speaker:I think it, I don't need to crown it.
Speaker:It's not a very strong, I think it's not
Speaker:in a. It doesn't, it doesn't, uh, tip the scales in the direction of the business.
Speaker:No.
Speaker:It's like whatever.
Speaker:Yeah.
Speaker:Well, chef earthy, if you open up your own bakery, let us know.
Speaker:Okay?
Speaker:Totally.
Speaker:Please.
Speaker:Well, we have done it.
Speaker:We have aired our grievances.
Speaker:We've inspected a review.
Speaker:So Chelsey, now I'd love for you to shine a light on something truly deserving
Speaker:of a crown 'cause we have reached the most regal portion of today's show.
Speaker:Who are you inducting today for?
Speaker:My royal line is, thanks for asking, Trey.
Speaker:I am inducting that moment when you are, maybe you're running a little bit
Speaker:late, maybe you're meeting a friend for dinner, whatever it is, you're driving
Speaker:over there and you get to the location where you're supposed to be, and just
Speaker:as you pull up to wherever it is that you're going, somebody else is pulling
Speaker:outta the parking spot right in front.
Speaker:The timing of the universe just works out perfectly.
Speaker:They're not slow.
Speaker:They're not jiggling their keys, they're not looking at their phone.
Speaker:They just happen to be pulling out at the exact same mo
Speaker:moment that you're pulling in.
Speaker:Maybe they even left a little money for you on the meter.
Speaker:It's still flashing green.
Speaker:That is like winning the lottery.
Speaker:That is such a good feeling when that happens.
Speaker:I just thought, I happened to me the other day and I was like, I
Speaker:gotta induct this cosmic beautiful moment as my royal highness.
Speaker:I love getting a good parking space,
Speaker:especially when you feel like you're getting one over on the
Speaker:universe when there's like $6.
Speaker:I
Speaker:know you're like, yes.
Speaker:Perfect.
Speaker:All right.
Speaker:Well we did a queen.
Speaker:The good, the bad, and the covet.
Speaker:That was another round on the R-U-A-R-Q Ferris Wheel of
Speaker:not the same.
Speaker:That's right.
Speaker:Thank you for joining us today.
Speaker:If you like what you heard or saw, please tell a friend.
Speaker:If you did not like what you heard or saw, please tell an enemy.
Speaker:Today.
Speaker:On this week's after show pod, we are rating and reviewing a five
Speaker:star review by Randy, not my mother.
Speaker:Or Bristol novelty.
Speaker:BM 3 0 5 Penguin overhead mask, one size on Amazon, so
Speaker:pop on over to the after show.
Speaker:Wow.
Speaker:I wonder why this was said he right.
Speaker:Through the Urkel?
Speaker:Or, or, or, or Urkel.
Speaker:Wow.
Speaker:Remember when, when he became a Stefan step and then you, you're like, whoa.
Speaker:Hello.
Speaker:Boy.
Speaker:I wonder,
Speaker:please remember.
Speaker:Ignore the haters.
Speaker:You're a queen.
Speaker:Gender nonspecific queen.
Speaker:Always love you.
Speaker:Bye bananas.
Speaker:Bye bye bananas.
Speaker:Sign up directly on Apple podcast to hear our weekly members only
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Speaker:Give us a call now.
Speaker:Oh my goodness.
Speaker:Now I want bananas.
Speaker:I, I want banana pudding now, but not Magnolia.
Speaker:Where am I gonna get it?
Speaker:Get it from Magnolia, order it from Hollywood.
Speaker:I'm not gonna get Magnolia.
Speaker:Now that I've read Chef Earth, these, I'm out.
Speaker:I think I'm out.
Speaker:No,
Speaker:I, I've been out for a while.
Speaker:Billy's way better.
Speaker:I'm, yeah, there's gotta be somewhere else that has good banana pudding.
Speaker:I need to get some banana pudding now.
Speaker:I want some
Speaker:the ratio, or maybe I'll make
Speaker:some with organic
Speaker:ingredients.
Speaker:The ratio of the bananas though.
Speaker:Also banana splits.
Speaker:I love a banana
Speaker:split.
Speaker:You love a banana?
Speaker:My mom likes a banana split.
Speaker:I'm not like, I like a banana pudding.
Speaker:I'm not such a banana split gal,
Speaker:girl.
Speaker:Nothing is better to me than banana with ice cream and whipped cream.
Speaker:Mm. I can, I can get, I can get behind it.
Speaker:I love
Speaker:it.
Speaker:But when you get those GenY Diner ones and they like do like, oh, like they cut
Speaker:the banana in half, right down the middle, but they don't give you all four parts.
Speaker:I'm like, are you fucking kidding me?
Speaker:You're giving me three of the four.
Speaker:What are the, because you sliced it in the middle, the, and then
Speaker:you slice it down the other way.
Speaker:So it's like you're making Oh,
Speaker:you're like opening
Speaker:it up, like across or something.
Speaker:I dunno.
Speaker:I just,
Speaker:so it's four quadrants?
Speaker:Yes, four quadrants.
Speaker:But they only give you three.
Speaker:I'm, are you fucking kidding me?
Speaker:It's a banana.
Speaker:My God.
Speaker:Anyway, we'll see you guys on Friday.
Speaker:My
Speaker:See you Friday.
Speaker:Bye Queens.
Speaker:Thanks for watching Queens.
Speaker:Click here to subscribe and click here for more videos.