119: Van Nuys DMV - 2 Star Review

VOICEOVER: 00:00:08

Everybody's got an opinion.

VOICEOVER: 00:00:11

Every Californian and Virginian.

VOICEOVER: 00:00:14

It's so hard to tell who to trust and who to ignore.

VOICEOVER: 00:00:18

Someone's gotta settle the score.

VOICEOVER: 00:00:21

Trey and Chelsey will help you choose who's views win which ones lose.

VOICEOVER: 00:00:26

Online haters are coming for you.

VOICEOVER: 00:00:31

Baby, it's time to Review That Review.

CHELSEY DONN: 00:00:36

Hello,

TREY GERRALD: 00:00:38

Well, hi Chelsey and hello listeners.

TREY GERRALD: 00:00:40

Welcome to Review That Review.

TREY GERRALD: 00:00:44

We are the podcast that is dedicated to reviewing

CHELSEY DONN: 00:00:48

reviews

TREY GERRALD: 00:00:51

that excited voice is Chelsey Donn

CHELSEY DONN: 00:00:54

and that excited voice is Trey Gerrald.

TREY GERRALD: 00:00:58

And when our excited voices come together, we form

VOICEOVER: 00:01:02

The.

TREY GERRALD: 00:01:06

how exciting

CHELSEY DONN: 00:01:07

I'm so excited.

CHELSEY DONN: 00:01:10

Trey, you know what I'm most excited about to hear your Complaint Diva 'cause 'I.

CHELSEY DONN: 00:01:16

Know that you've just been coming from quite A' situation in real time.

CHELSEY DONN: 00:01:20

So 'I, don't know if you wanna complain about that.

CHELSEY DONN: 00:01:22

Not leading the witness, but 'I wanna give you the floor too.

VOICEOVER: 00:01:26

Lodge A' complaints.

TREY GERRALD: 00:01:27

All right, well, hello listeners.

TREY GERRALD: 00:01:29

Um, it has now been 65 minutes since, uh, ChelseyBD and 'I started

TREY GERRALD: 00:01:37

We had to be in A' live chat with technical support for the company that we use to record.

TREY GERRALD: 00:01:42

None of this is interesting, but this is on top of the fact that 'I was out

TREY GERRALD: 00:01:49

Birthdays four and two respectively, and my husband and 'I had A' 5:00 PM flight.

TREY GERRALD: 00:01:56

So we got to the airport at three and it kept getting delayed and

TREY GERRALD: 00:02:00

We were told, because there was no captain for the plane.

CHELSEY DONN: 00:02:04

Nightmare.

TREY GERRALD: 00:02:05

Okay?

TREY GERRALD: 00:02:06

And then it just got canceled outta nowhere.

TREY GERRALD: 00:02:08

Like it was delayed like six times.

TREY GERRALD: 00:02:10

Right?

CHELSEY DONN: 00:02:10

so awful.

TREY GERRALD: 00:02:12

and, but 'I am so manic on my app, 'I saw that there was

TREY GERRALD: 00:02:18

So 'I quickly got us on really fast.

TREY GERRALD: 00:02:20

Like 'I 'I was even impressed with myself, but that was like, you know, A' 9:00 PM flight.

TREY GERRALD: 00:02:26

Then that got delayed, delayed, delayed, delayed another six times and they were telling us that

TREY GERRALD: 00:02:42

So we like were delayed until like 10 30 and then there were like good news, we're

TREY GERRALD: 00:02:48

ChelseyBD literally three minutes later.

TREY GERRALD: 00:02:51

Attention, bad news.

TREY GERRALD: 00:02:52

We've had to close the gate again.

TREY GERRALD: 00:02:54

Okay then.

TREY GERRALD: 00:02:55

At 12 midnight, they canceled that flight.

TREY GERRALD: 00:02:58

No more flights out.

TREY GERRALD: 00:03:00

Attention.

TREY GERRALD: 00:03:00

We are not rescheduling or rebooking any flights at this terminal.

TREY GERRALD: 00:03:04

You must go to the customer assistance, which is directly behind you.

TREY GERRALD: 00:03:08

They had three agents.

TREY GERRALD: 00:03:09

The line was like eight gates long.

CHELSEY DONN: 00:03:12

my God.

TREY GERRALD: 00:03:14

so it was crazy.

TREY GERRALD: 00:03:15

So 'I was gonna Lodge this Complaint about airlines just canceling flights,

CHELSEY DONN: 00:03:23

Did you end up waiting in that line, or did you just call,

TREY GERRALD: 00:03:28

Well, at this point it's like midnight, right?

TREY GERRALD: 00:03:30

And 'I was like, why do we have to wait in the line?

TREY GERRALD: 00:03:33

Like I'll literally call.

TREY GERRALD: 00:03:34

So David waited in the line, 'I walked to another terminal, and 'I found another

TREY GERRALD: 00:03:43

And that line was even longer because 'I guess there was A' tornado that was due and.

TREY GERRALD: 00:03:48

Charlotte at four 30 in the morning and it was drizzling and we did see sporadic lightning.

TREY GERRALD: 00:03:55

But 'I do know that planes can fly above lightning, but 'I understand

TREY GERRALD: 00:04:00

But apparently every flight in Charlotte was canceled.

TREY GERRALD: 00:04:02

So

CHELSEY DONN: 00:04:03

You felt like Miranda Priestly.

TREY GERRALD: 00:04:05

mean 'I was sent, 'I sent you that gift,

CHELSEY DONN: 00:04:07

Prada?

CHELSEY DONN: 00:04:08

Yes.

TREY GERRALD: 00:04:09

Yeah.

TREY GERRALD: 00:04:09

'I.

TREY GERRALD: 00:04:09

So 'I was sending it to

CHELSEY DONN: 00:04:10

gotta be something going out.

CHELSEY DONN: 00:04:12

Can 'I airlift her out of there?

TREY GERRALD: 00:04:13

but like, it's just maddening.

TREY GERRALD: 00:04:15

We were literally at the airport for nine hours and like 'I.

TREY GERRALD: 00:04:18

To have two flights canceled and then because it was quote unquote weather like

CHELSEY DONN: 00:04:30

so if it's weather, they don't have to offer you anything.

TREY GERRALD: 00:04:33

Right, but 'I was literally like, okay, the first one

TREY GERRALD: 00:04:36

The second one was because of maintenance on the plane.

TREY GERRALD: 00:04:39

So what do you mean weather?

TREY GERRALD: 00:04:40

They're like, well, all flights out of Charlotte are canceled due to the thunderstorm.

TREY GERRALD: 00:04:43

'I was like, well, that's not what 'I was told.

TREY GERRALD: 00:04:46

So it's not the weather.

TREY GERRALD: 00:04:47

So that was just very shady.

TREY GERRALD: 00:04:49

'I know 'I could talk about this forever, and everyone has these horror stories when

TREY GERRALD: 00:04:57

Very much take for granted.

TREY GERRALD: 00:04:58

Like we just hop on A' plane and go where we wanna go.

TREY GERRALD: 00:05:01

And like the plane scenario is only an issue when it's A' Complaint to Lodge

TREY GERRALD: 00:05:12

'I don't even consider it, but it is

CHELSEY DONN: 00:05:15

that being said, 'I feel like it's been getting to be more and more of A'

CHELSEY DONN: 00:05:23

Otherwise, like that's my thing.

CHELSEY DONN: 00:05:24

It's like it's annoying 'cause 'I have to get up at like 2:00 AM but I'll do it.

TREY GERRALD: 00:05:29

Right.

TREY GERRALD: 00:05:30

And we did get, thankfully 'I was, we were able to sleep at my sister's house, but then

TREY GERRALD: 00:05:43

So it was like the apps just kept saying, unavailable, unavailable, unavailable.

TREY GERRALD: 00:05:48

So then we had to get like A' lock, super expensive lift.

TREY GERRALD: 00:05:51

'cause no one was trying to book the, you know, it was like, so, Bad.

TREY GERRALD: 00:05:55

Anyway.

TREY GERRALD: 00:05:55

'I don't wanna harp on it, but then here we are 'I.

TREY GERRALD: 00:05:58

Think maybe is Mercury in retrograde 'I?

TREY GERRALD: 00:05:59

Don't know what that means, but like we literally just spent 65 minutes ChelseyBD and 'I trying to

CHELSEY DONN: 00:06:09

Everything is delayed.

CHELSEY DONN: 00:06:11

Everything is without compensation.

CHELSEY DONN: 00:06:14

Life

TREY GERRALD: 00:06:15

you, you wanna know what 'I don't wanna delay any longer?

TREY GERRALD: 00:06:18

Is this online review that you have brought in because 'I don't

TREY GERRALD: 00:06:22

I'm so sick of

CHELSEY DONN: 00:06:23

Okay, 'I,

TREY GERRALD: 00:06:24

Um, if any of our listeners work for airlines, please call in and give me the tea.

TREY GERRALD: 00:06:29

Like just share anything that might be useful when we're in this conversation and, and these

TREY GERRALD: 00:06:36

Okay.

CHELSEY DONN: 00:06:37

'I do know that the flight attendants don't get paid until

TREY GERRALD: 00:06:46

were A'.

TREY GERRALD: 00:06:46

Lot of flight attendants like sitting with everyone, which 'I found to very interesting.

CHELSEY DONN: 00:06:51

Yeah.

TREY GERRALD: 00:06:52

Well, ChelseyBD, should we do this show?

TREY GERRALD: 00:06:54

Let's do it.

CHELSEY DONN: 00:06:55

Let's do it.

VOICEOVER: 00:06:58

Review, That, Review.

CHELSEY DONN: 00:07:03

As you know, we are your trustee, Review Queen.

CHELSEY DONN: 00:07:05

So we bring in reviews from the internet that we feel need to be inspected.

TREY GERRALD: 00:07:10

We read you the review, then we break it down and rate the impact of that

TREY GERRALD: 00:07:17

Now this is A' very regal process that we call

VOICEOVER: 00:07:21

Assess, That, Kvetch.

TREY GERRALD: 00:07:23

So ChelseyBD 'I must ask, what deliciousness are you

CHELSEY DONN: 00:07:31

That

TREY GERRALD: 00:07:31

wrote that into the script while 'I was sitting on hour

TREY GERRALD: 00:07:36

So 'I tried to write the grossest segue possible.

CHELSEY DONN: 00:07:40

That was, yeah, that was something.

CHELSEY DONN: 00:07:41

So speaking of long lines and waiting forever at places.

TREY GERRALD: 00:07:46

Mm-hmm.

CHELSEY DONN: 00:07:47

You know, there are certain places where we feel like this is sort of inevitable.

CHELSEY DONN: 00:07:52

One of those places is

TREY GERRALD: 00:07:54

A' Stadium.

CHELSEY DONN: 00:07:56

the D M V.

TREY GERRALD: 00:07:57

Oh my God.

TREY GERRALD: 00:07:58

I've looked up DMVs before.

TREY GERRALD: 00:08:00

Okay.

TREY GERRALD: 00:08:00

Tell me,

CHELSEY DONN: 00:08:01

So this review is from Yelp.

CHELSEY DONN: 00:08:04

It's A' two star review of the Van Nuys, D M b.

TREY GERRALD: 00:08:10

Can you spell Van Nuys?

CHELSEY DONN: 00:08:11

Sure Van, like v A', N van.

CHELSEY DONN: 00:08:15

And then second word, NS, n u y s.

TREY GERRALD: 00:08:19

D M V is Department of Motor Vehicles Perfect

CHELSEY DONN: 00:08:23

That's right.

CHELSEY DONN: 00:08:24

So this review is written by, you know, an elite reviewer.

CHELSEY DONN: 00:08:28

'cause you know, 'I love those elites named Kari with A'.

CHELSEY DONN: 00:08:32

K,

CHELSEY DONN: 00:08:33

K A' R, 'I e,

CHELSEY DONN: 00:08:36

last name f.

TREY GERRALD: 00:08:39

I've never seen Carrie spelled this way.

TREY GERRALD: 00:08:41

'I.

CHELSEY DONN: 00:08:41

'I.

CHELSEY DONN: 00:08:42

Don't think 'I have either.

CHELSEY DONN: 00:08:43

'I usually see it like Kerry.

CHELSEY DONN: 00:08:45

Like Kerry from Sex in the city.

CHELSEY DONN: 00:08:48

Yeah.

CHELSEY DONN: 00:08:48

Or even maybe like A'.

CHELSEY DONN: 00:08:50

Yeah, 'I was gonna say even A'.

CHELSEY DONN: 00:08:51

K E R R Y.

CHELSEY DONN: 00:08:52

Like yeah, but Kerry, well, although 'I, Kerry and Kerry are different,

CHELSEY DONN: 00:08:58

This review is written by Kerry F.

CHELSEY DONN: 00:09:00

So should we jump in?

TREY GERRALD: 00:09:01

'I.

TREY GERRALD: 00:09:01

Can't wait.

TREY GERRALD: 00:09:02

Carrie, what you got for us

CHELSEY DONN: 00:09:04

What you got, Carrie?

CHELSEY DONN: 00:09:05

Here we go.

CHELSEY DONN: 00:09:06

This D M V is probably the oldest in the valley and is in desperate need of upgrades.

CHELSEY DONN: 00:09:13

They do A', fair job of corralling people, but it's in need of more seating.

CHELSEY DONN: 00:09:20

Thank God.

CHELSEY DONN: 00:09:21

The wait after receiving A' number in the first line was only an hour.

CHELSEY DONN: 00:09:27

'I went, yeah.

CHELSEY DONN: 00:09:29

'I went without an appointment to register my car, which 'I forgot to do.

CHELSEY DONN: 00:09:35

'I was two days past my due date, never again.

CHELSEY DONN: 00:09:41

They also have A' machine for registration renewal, but you can't be past your

TREY GERRALD: 00:09:57

No.

CHELSEY DONN: 00:09:58

Because getting A' seat is like owning A' Bitcoin.

CHELSEY DONN: 00:10:01

You don't wanna get up ever until your number is called.

CHELSEY DONN: 00:10:06

Did 'I mention they have only two screens and you can barely hear the numbers being called.

CHELSEY DONN: 00:10:13

It's A' pretty stressful situation.

CHELSEY DONN: 00:10:16

So having sat for an hour before my number was called and just finishing my coffee

CHELSEY DONN: 00:10:26

bad.

CHELSEY DONN: 00:10:27

'I.

TREY GERRALD: 00:10:27

oh no.

CHELSEY DONN: 00:10:29

O M G, the restroom was one of the most disgusting I've encountered in A'.

CHELSEY DONN: 00:10:37

Long time urine everywhere on the floor, the fumes were vile.

CHELSEY DONN: 00:10:45

Felt like 'I was standing in an Andy Gump

TREY GERRALD: 00:10:49

what?

CHELSEY DONN: 00:10:51

'I am tempted to call OSHA on them.

CHELSEY DONN: 00:10:55

No excuses for this when they are literally raping us in fees.

CHELSEY DONN: 00:11:03

Isn't this A' state run facility, all the billions you generate and you can't afford, A',

CHELSEY DONN: 00:11:16

Question mark.

CHELSEY DONN: 00:11:19

This place needs to be shut down and remodeled.

CHELSEY DONN: 00:11:22

Two stars.

CHELSEY DONN: 00:11:24

Are for the nice employees.

TREY GERRALD: 00:11:26

Wow.

CHELSEY DONN: 00:11:27

Everyone was pleasant that 'I encountered.

CHELSEY DONN: 00:11:30

Please, please make an appointment and don't come here without A' mask and hand sanitizer and

CHELSEY DONN: 00:11:45

They cannot accommodate if you need to sit.

CHELSEY DONN: 00:11:52

And then they did include two photos of the bathroom.

CHELSEY DONN: 00:11:56

'I can share my screen, although 'I, I'm afraid to do so, but 'I will, I'm gonna zoom in here.

CHELSEY DONN: 00:12:02

Definitely doesn't look good.

CHELSEY DONN: 00:12:04

Is really giving, like kind of no offense to gas stations, but like gas station bathroom vibes.

CHELSEY DONN: 00:12:11

Looks very dirty.

TREY GERRALD: 00:12:12

Yeah, but 'I don't, 'I can't distinguish what's going on with the sink.

TREY GERRALD: 00:12:16

Why is the sink

CHELSEY DONN: 00:12:17

'I.

CHELSEY DONN: 00:12:17

Think the sink is just like dirt, like it's just like dirt, like all around it.

CHELSEY DONN: 00:12:21

And like chipping or something?

TREY GERRALD: 00:12:23

It is interesting.

TREY GERRALD: 00:12:23

This faucet here is like an old timey, like single spigot, but you can see two little metal plates

CHELSEY DONN: 00:12:36

Oh, good observation.

CHELSEY DONN: 00:12:38

Yeah.

TREY GERRALD: 00:12:39

Then 'I do wanna just point out for anyone that's not on our Patreon

TREY GERRALD: 00:12:59

To be honest with you, 'I thought 'I would see puddles of pee based on the descriptive narrative

TREY GERRALD: 00:13:06

' CHELSEY DONN: I.

TREY GERRALD: 00:13:06

can't!, imagine the pee because of the way that the toilet paper is sticking to the floor.

TREY GERRALD: 00:13:11

'I mean it isn't.

TREY GERRALD: 00:13:12

Yeah.

TREY GERRALD: 00:13:12

You can see like you wouldn't be able to pick up some of this toilet paper with one go.

TREY GERRALD: 00:13:17

It would like disintegrate.

TREY GERRALD: 00:13:19

But I'm gonna say something weird here.

TREY GERRALD: 00:13:21

This isn't that offensive to me.

TREY GERRALD: 00:13:23

This looks like A', very standard men's bathroom

CHELSEY DONN: 00:13:26

Interesting comment on the men's versus women's, but should we talk about Carrie?

TREY GERRALD: 00:13:31

Okay.

TREY GERRALD: 00:13:31

Yeah, so 'I 'I had one of those, like, you know, like when you're in A' movie theater and

TREY GERRALD: 00:13:45

'I had that moment when Carrie was complimenting the pleasant employees,

CHELSEY DONN: 00:13:54

Yeah.

TREY GERRALD: 00:13:55

But then that only is worthy of two stars.

TREY GERRALD: 00:13:58

Now, 'I get that.

TREY GERRALD: 00:13:59

They were, their comment was the, the whole review gets two stars only

TREY GERRALD: 00:14:05

But I'm just saying, 'I was like, oh, 'I love that.

TREY GERRALD: 00:14:07

They're ending with this positive thing about the personnel.

TREY GERRALD: 00:14:10

And then 'I was like, wait, I'm really confused on the thesis here from Carrie.

TREY GERRALD: 00:14:17

Is that.

TREY GERRALD: 00:14:18

'I, this needs to be remodeled.

TREY GERRALD: 00:14:20

Like it's such A' funny, like it's such A' funny, find ChelseyBD.

TREY GERRALD: 00:14:24

'cause it's like such A' weird, specific like gripe, like 'I understand that it's

TREY GERRALD: 00:14:35

Oldest in the valley, what's going on?

TREY GERRALD: 00:14:38

The screens are too little and you, there's only two you can't hear.

TREY GERRALD: 00:14:41

It's like there's not enough seating.

TREY GERRALD: 00:14:43

People pee.

TREY GERRALD: 00:14:44

There's vile, I'm gonna call osha, which 'I think OSHA is only when you're employed,

CHELSEY DONN: 00:14:50

'I did look it up.

CHELSEY DONN: 00:14:51

'I did

TREY GERRALD: 00:14:51

Yeah.

TREY GERRALD: 00:14:52

And then they end with like, this needs to be remodeled.

CHELSEY DONN: 00:14:55

But maybe like the OSHA was like they're standing up for the employees that work

TREY GERRALD: 00:15:03

Sure.

TREY GERRALD: 00:15:03

Right.

CHELSEY DONN: 00:15:04

environment, right?

TREY GERRALD: 00:15:06

Also when Carrie first introduces this whole, like 'I finished

TREY GERRALD: 00:15:12

'I was like, oh my God.

TREY GERRALD: 00:15:13

The terror of like leaving the waiting room to go pee, and then your number gets called.

TREY GERRALD: 00:15:18

But that isn't even where Carrie was going.

TREY GERRALD: 00:15:20

Carrie then went into the nightmare of the vile smells

CHELSEY DONN: 00:15:23

Yeah, well 'I think it and also, but Carrie was saying like they didn't even, it's

CHELSEY DONN: 00:15:32

seat.

CHELSEY DONN: 00:15:33

Because once you have A' seat, it's like if you get up, like there's A' million

TREY GERRALD: 00:15:39

and then 'I 'I think 'I might just be like too, not in the loop, but like

TREY GERRALD: 00:15:47

'I.

CHELSEY DONN: 00:15:47

Okay, so the Bitcoin analogy, 'I feel like has it, this is over two

CHELSEY DONN: 00:15:54

You know, it's so to have A' whole Bitcoin is worth A'.

CHELSEY DONN: 00:15:57

Lot of money,

TREY GERRALD: 00:15:59

So to have A' seat at the D M V is worth A'.

TREY GERRALD: 00:16:01

Lot of money.

TREY GERRALD: 00:16:01

'cause they don't have enough seats.

TREY GERRALD: 00:16:02

Okay, sure.

CHELSEY DONN: 00:16:03

Or was Donn.

CHELSEY DONN: 00:16:04

Don't know what's happening with crypto these days, but 'I do remember that,

TREY GERRALD: 00:16:09

yeah, yeah.

CHELSEY DONN: 00:16:10

the value was very

TREY GERRALD: 00:16:11

know what 'I think the most glaring dropping of the ball when we talk about

TREY GERRALD: 00:16:21

The biggest offense here, Carrie does not tell us what time of day or which

CHELSEY DONN: 00:16:26

Ooh,

TREY GERRALD: 00:16:26

week they went, because if you really want to be making A' point,

CHELSEY DONN: 00:16:36

mean yes to just devil's advocate that A' little bit

CHELSEY DONN: 00:16:43

Carrie's not really complaining about the weight.

CHELSEY DONN: 00:16:46

They're almost blaming themselves.

CHELSEY DONN: 00:16:48

They're saying, make an appointment because 'I didn't.

CHELSEY DONN: 00:16:51

And 'I had to wait an hour after waiting in line, which honestly was not even as bad as 'I thought.

CHELSEY DONN: 00:16:57

So carrie's major Complaint here, contrary to most people's Complaint when they go

CHELSEY DONN: 00:17:04

It's always about the weight.

TREY GERRALD: 00:17:05

And the attitude

CHELSEY DONN: 00:17:07

And the attitude that comes with the weight carrie's not even complaining about that.

CHELSEY DONN: 00:17:11

If anything carrie's saying like, the weight is sort of on me because 'I didn't have an

TREY GERRALD: 00:17:23

A'.

TREY GERRALD: 00:17:23

Good point.

TREY GERRALD: 00:17:24

ChelseyBD.

TREY GERRALD: 00:17:24

'cause they even sort of say like, 'I only had to wait an hour.

TREY GERRALD: 00:17:28

Like, which is remarkable.

CHELSEY DONN: 00:17:30

Right 'I.

CHELSEY DONN: 00:17:31

Think Carrie was like 'I went to the D M V 'I, understood 'I was gonna be waiting.

CHELSEY DONN: 00:17:35

'I wasn't in A' Rush.

CHELSEY DONN: 00:17:37

Even the hour wait, whatever it was, was less than 'I anticipated.

CHELSEY DONN: 00:17:41

That's not even my problem.

CHELSEY DONN: 00:17:42

My problem is that

CHELSEY DONN: 00:17:43

it's gross.

CHELSEY DONN: 00:17:45

And there was some queenly information, like if your registration wasn't expired

CHELSEY DONN: 00:17:51

gone to the machine and been done.

CHELSEY DONN: 00:17:53

But it was like her own fault that she won't ever do that again.

TREY GERRALD: 00:17:56

Yeah.

TREY GERRALD: 00:17:56

'I was curious, like, how do you forget to do that, Carrie?

TREY GERRALD: 00:17:59

But whatever

CHELSEY DONN: 00:18:00

'I mean it happens.

CHELSEY DONN: 00:18:01

'I like 'I.

CHELSEY DONN: 00:18:02

'I wanna validate that.

CHELSEY DONN: 00:18:03

'cause 'I feel like, it's like you lose that piece of mail or you just like, it slips your mind.

TREY GERRALD: 00:18:06

So like 'I, do think that this is seeping in unique value

CHELSEY DONN: 00:18:12

Yeah.

CHELSEY DONN: 00:18:12

' TREY GERRALD: I roll my eyes when 'I

CHELSEY DONN: 00:18:17

Right,

TREY GERRALD: 00:18:17

like 'I.

TREY GERRALD: 00:18:18

Doesn't even approach it.

TREY GERRALD: 00:18:20

'I mean 'I even was inferring it and you just reminded me that wasn't

TREY GERRALD: 00:18:24

Like, so it really is unique.

TREY GERRALD: 00:18:26

This might be like the most unique approach to A' subject matter that's ever been

TREY GERRALD: 00:18:33

So that's like so exciting.

TREY GERRALD: 00:18:34

But 'I also, we do have to sort of tackle this little dropping that Carrie.

TREY GERRALD: 00:18:40

Throws in towards the ending here.

TREY GERRALD: 00:18:42

And before we talk about the R word, 'I, do wanna talk about the fees?

TREY GERRALD: 00:18:45

Because 'I think it's interesting to bring up the conversation about fees and then talk

TREY GERRALD: 00:18:52

And like if we're paying all these fees, why is there p on the floor?

TREY GERRALD: 00:18:55

Why is it not large enough to accommodate the people in this county?

TREY GERRALD: 00:18:59

Like why are there not enough screens?

TREY GERRALD: 00:19:01

Like why aren't there seats?

TREY GERRALD: 00:19:03

Like, what's going on?

CHELSEY DONN: 00:19:04

By the way, do you know what Andy Gump was?

TREY GERRALD: 00:19:07

No.

TREY GERRALD: 00:19:08

Is that someone from Forrest Gump?

CHELSEY DONN: 00:19:09

'I.

CHELSEY DONN: 00:19:10

That's what 'I thought at first, but 'I just looked it up.

CHELSEY DONN: 00:19:12

So Andy Gump is like A' Porter Potty.

TREY GERRALD: 00:19:16

Oh,

CHELSEY DONN: 00:19:17

It's A' Porter potty company.

TREY GERRALD: 00:19:18

uh, is that like local to Van Nuys or something?

CHELSEY DONN: 00:19:21

don't know.

CHELSEY DONN: 00:19:21

'I wouldn't have not known it if 'I hadn't looked it up, but that

TREY GERRALD: 00:19:26

Did they capitalize it?

CHELSEY DONN: 00:19:28

Yes.

TREY GERRALD: 00:19:29

Okay.

TREY GERRALD: 00:19:29

Interesting.

CHELSEY DONN: 00:19:31

is Andy Gump, portable restrooms and luxury trailers.

CHELSEY DONN: 00:19:34

So maybe it's like A' industry thing.

CHELSEY DONN: 00:19:37

'I don't really know, but

TREY GERRALD: 00:19:38

All right.

TREY GERRALD: 00:19:39

And then obviously 'I think that they, you know, say the R word, which is

TREY GERRALD: 00:19:45

Don't think it's excusable.

TREY GERRALD: 00:19:46

If this was written two years ago, like 'I think we all know, especially

TREY GERRALD: 00:19:51

Like we

CHELSEY DONN: 00:19:51

not to just throw that around.

TREY GERRALD: 00:19:53

when we're talking about fees, but Donn don't know that it really dings anything for

CHELSEY DONN: 00:19:57

'I know 'I mean.

CHELSEY DONN: 00:19:58

It was A'.

CHELSEY DONN: 00:19:58

Little bit like surprising when it happened.

CHELSEY DONN: 00:20:01

'I think like it.

CHELSEY DONN: 00:20:02

It just like didn't really feel like it was really necessary.

CHELSEY DONN: 00:20:07

It definitely took the review into A'.

CHELSEY DONN: 00:20:09

Angry turn,

CHELSEY DONN: 00:20:11

'I.

CHELSEY DONN: 00:20:11

That like we weren't really feeling before that.

CHELSEY DONN: 00:20:13

Like before that we were just feeling like, I'm gonna tell you the way it is.

CHELSEY DONN: 00:20:17

Like this is gross.

CHELSEY DONN: 00:20:18

Do this, this, and this to avoid it.

CHELSEY DONN: 00:20:20

And then when we went there and then we went to the OSHA and then our

CHELSEY DONN: 00:20:28

More angered place, 'I.

TREY GERRALD: 00:20:30

'I.

TREY GERRALD: 00:20:30

Agree.

TREY GERRALD: 00:20:31

Do you now, were you entertained, is there humor here aside from this one sentence here?

CHELSEY DONN: 00:20:36

'I was entertained, 'I, think for similar reasons to what you're bringing up.

CHELSEY DONN: 00:20:40

Just because like 'I was expecting when 'I was going through D M V reviews to

CHELSEY DONN: 00:20:57

I'm sure it is smelly, but 'I don't think that they, you know 'I.

CHELSEY DONN: 00:21:00

Don't know 'I.

CHELSEY DONN: 00:21:01

Just it.

CHELSEY DONN: 00:21:01

It was entertaining in that it stood out

CHELSEY DONN: 00:21:04

amongst the other reviews for me.

TREY GERRALD: 00:21:06

and it defied my expectation, which is sort of interesting and exciting.

CHELSEY DONN: 00:21:09

Yeah.

CHELSEY DONN: 00:21:11

And 'I think that Carrie knows the assignment as an elite.

TREY GERRALD: 00:21:15

That's right.

TREY GERRALD: 00:21:16

Spelling, A' grammar is good for the most

CHELSEY DONN: 00:21:17

Yeah.

CHELSEY DONN: 00:21:18

Yeah.

TREY GERRALD: 00:21:18

then truthful, shady

CHELSEY DONN: 00:21:21

'I mean?

CHELSEY DONN: 00:21:22

What are they being shady about?

CHELSEY DONN: 00:21:24

Just like this, the location itself and like the bad bathroom 'I, mean 'I.

CHELSEY DONN: 00:21:29

Don't really think that's shady.

CHELSEY DONN: 00:21:30

'I think

CHELSEY DONN: 00:21:31

they did

TREY GERRALD: 00:21:31

you're right.

CHELSEY DONN: 00:21:32

A' compliment sandwich, you know, well, they didn't really

CHELSEY DONN: 00:21:39

So 'I don't think that maybe it's like inanimate object building, but 'I don't think they're

TREY GERRALD: 00:21:47

'I think 'I.

TREY GERRALD: 00:21:48

Can crown carry?

TREY GERRALD: 00:21:48

How do you feel?

CHELSEY DONN: 00:21:49

'I think 'I can crown.

CHELSEY DONN: 00:21:50

Carrie, should

CHELSEY DONN: 00:21:50

we

TREY GERRALD: 00:21:51

right, let's do it.

TREY GERRALD: 00:21:51

Yeah.

TREY GERRALD: 00:21:52

So ChelseyBD and 'I each have our own set of zero to five crown cards and an effort

TREY GERRALD: 00:21:58

We will simultaneously reveal our rating.

VOICEOVER: 00:22:02

The Queens are Tabulating.

VOICEOVER: 00:22:09

Go to school.

CHELSEY DONN: 00:22:10

Okay, the Queens are unanimous.

CHELSEY DONN: 00:22:12

Four and A' half crowns.

CHELSEY DONN: 00:22:13

Four.

CHELSEY DONN: 00:22:13

And A' half crowns.

CHELSEY DONN: 00:22:14

Trey, you go first.

CHELSEY DONN: 00:22:15

Why four?

CHELSEY DONN: 00:22:16

And A' half crowns for Carrie F.

TREY GERRALD: 00:22:21

You know, this is 'I 'I.

TREY GERRALD: 00:22:23

Almost wanna say five, like 'I almost wanna make this A', Review.

TREY GERRALD: 00:22:26

Queen 'I.

TREY GERRALD: 00:22:27

Think the raping and fees is like A' little.

TREY GERRALD: 00:22:31

It's just so like you, you could have said that with so many other vocabulary words.

TREY GERRALD: 00:22:35

'I.

TREY GERRALD: 00:22:36

That it, like 'I just sort of feel like, eh, and I'm not, you know, 'I, just 'I

TREY GERRALD: 00:22:43

And so in many other places and 'I love that they included photos and 'I.

TREY GERRALD: 00:22:47

'I four and A' half.

TREY GERRALD: 00:22:48

'cause 'I think it really, as 'I said it, 'I.

TREY GERRALD: 00:22:50

It's such A' unique perspective.

TREY GERRALD: 00:22:52

It really is not what 'I thought we would be talking about today.

TREY GERRALD: 00:22:55

And it's really funny and 'I appreciate that they really ying and yanged, they really

TREY GERRALD: 00:23:02

Which, you know, again, defying expectation, spelling, grammar was, was solid.

TREY GERRALD: 00:23:07

It is sort of like enlisting in me that bring A' little portable stool

TREY GERRALD: 00:23:14

Sanitation gloves and they even say, bring A' mask.

TREY GERRALD: 00:23:17

Like, be prepared to walk into like A' 1970s government building,

TREY GERRALD: 00:23:23

Yeah.

TREY GERRALD: 00:23:24

So that's why 'I said four and A' half, nearly, nearly Review Queen for me.

TREY GERRALD: 00:23:28

ChelseyBD, why did you say four and A'?

TREY GERRALD: 00:23:29

Half 'I?

CHELSEY DONN: 00:23:30

'I said four and A' half.

CHELSEY DONN: 00:23:31

'cause 'I feel like there's A'.

CHELSEY DONN: 00:23:32

Lot of queenly information here.

CHELSEY DONN: 00:23:33

'I learned that 'I could use A' machine, uh, in the D M V if 'I needed to 'I know

CHELSEY DONN: 00:23:45

And 'I think Carrie did A'.

CHELSEY DONN: 00:23:46

Really good job of communicating all that in A' clear way.

CHELSEY DONN: 00:23:50

So that was why 'I went with four and A' Half Crowns.

CHELSEY DONN: 00:23:51

'I took off A' Half Crown also because of the R comment.

CHELSEY DONN: 00:23:54

Thought was A'.

CHELSEY DONN: 00:23:55

Little bit intense.

CHELSEY DONN: 00:23:56

The OSHA.

CHELSEY DONN: 00:23:58

Maybe was A' joke in there, but 'I didn't really get it.

CHELSEY DONN: 00:24:00

A'.

CHELSEY DONN: 00:24:00

Hundred percent.

CHELSEY DONN: 00:24:01

And 'I really love my review Queens to have that extra element of humor or

CHELSEY DONN: 00:24:09

So that was why 'I went with four and A' half, but nearly A', Review, Queen.

CHELSEY DONN: 00:24:12

And really good job Carrie and 'I.

CHELSEY DONN: 00:24:14

Don't think I'll be going to the Van Nuys D M V anytime soon, if 'I can avoid it.

TREY GERRALD: 00:24:18

Yeah, 'I heard.

TREY GERRALD: 00:24:19

All right, well good job ChelseyBD.

TREY GERRALD: 00:24:21

That was

CHELSEY DONN: 00:24:21

Thanks.

CHELSEY DONN: 00:24:22

Yeah,

CHELSEY DONN: 00:24:22

' TREY GERRALD: I.

CHELSEY DONN: 00:24:22

Love A'.

CHELSEY DONN: 00:24:23

Random two star.

CHELSEY DONN: 00:24:24

'cause you never know what you're gonna get.

CHELSEY DONN: 00:24:26

Right, exactly.

CHELSEY DONN: 00:24:27

Two stars are, are not as, not very common.

CHELSEY DONN: 00:24:30

So always excited to find one.

CHELSEY DONN: 00:24:32

And with that excitement in mind, Trey 'I, think we've officially reached

CHELSEY DONN: 00:24:39

'I would love to know who you are inducting for.

VOICEOVER: 00:24:44

My Royal line is,

TREY GERRALD: 00:24:46

All right, so I'm really proud of myself for this.

TREY GERRALD: 00:24:49

So 'I in all of my travel upset, the most remarkable, amazing experience.

TREY GERRALD: 00:24:57

Finally happened and 'I know that 'I have previously complained about this on the show.

TREY GERRALD: 00:25:03

ChelseyBD 'I had my very first experience doing mobile app ordering of Starbucks at an airport 'I.

CHELSEY DONN: 00:25:12

Wow.

TREY GERRALD: 00:25:13

At Newark Liberty International in good old New Jersey, this brand new

CHELSEY DONN: 00:25:27

That's so cool.

TREY GERRALD: 00:25:29

'I literally was in and out in less than four minutes.

TREY GERRALD: 00:25:33

'I have never had A' more pleasant coffee experience, and 'I will tell you it was bustling.

TREY GERRALD: 00:25:38

Like the roped off stanchions was completely full.

TREY GERRALD: 00:25:42

Three.

TREY GERRALD: 00:25:44

Swivel S'S through.

TREY GERRALD: 00:25:45

So it's not that they like were slow and 'I was the only one ordering 'I

CHELSEY DONN: 00:25:52

so

TREY GERRALD: 00:25:52

A' mobile order.

TREY GERRALD: 00:25:53

They had so many people working in the back, 'I could not believe it because they never

TREY GERRALD: 00:26:04

So I'm hoping that this is A' sign that like the world is shifting

CHELSEY DONN: 00:26:11

great.

TREY GERRALD: 00:26:12

Airports will start doing this.

TREY GERRALD: 00:26:13

Have you ever mobile ordered at an airport?

CHELSEY DONN: 00:26:15

Never, and that would be such A', 'I.

CHELSEY DONN: 00:26:17

Don't even go to Starbucks at an airport because I'm immediately intimidated by

CHELSEY DONN: 00:26:24

Everyone else in that line needs Starbucks more than 'I do.

CHELSEY DONN: 00:26:27

Like, I'm not even gonna get

CHELSEY DONN: 00:26:28

into that fight.

CHELSEY DONN: 00:26:29

It's not even worth it.

TREY GERRALD: 00:26:30

it was so remarkable.

TREY GERRALD: 00:26:32

And whoever, like 'I,

CHELSEY DONN: 00:26:35

'I am literally gonna do that the next time 'I go to Newark.

CHELSEY DONN: 00:26:37

I'm gonna see if 'I can do mobile ordering from the one in my terminal.

TREY GERRALD: 00:26:42

God.

TREY GERRALD: 00:26:42

It was such A' game change.

TREY GERRALD: 00:26:44

It was so slick and fast.

TREY GERRALD: 00:26:46

And imagine if 'I had been at that terminal instead of the Charlotte terminal.

TREY GERRALD: 00:26:50

And 'I could have ordered 'I.

TREY GERRALD: 00:26:51

Could have perused before 'I even got up outta my seat.

CHELSEY DONN: 00:26:55

you would've gotten yourself like A' cake pop just to like reward yourself for

CHELSEY DONN: 00:27:03

Oh

TREY GERRALD: 00:27:03

mean such, A' 'I know it's such A'.

TREY GERRALD: 00:27:04

Silly, silly thing.

TREY GERRALD: 00:27:05

But you know, 'I do operate with Starbucks and Dunking Donuts by doing mobile

TREY GERRALD: 00:27:12

So the fact that it's never turned on as an option at airports has always been very frustrating,

TREY GERRALD: 00:27:20

So of course, 'I like immediately.

TREY GERRALD: 00:27:23

Pulled out my phone and wrote it in my notes app to induct this because whoever is responsible

TREY GERRALD: 00:27:36

You deserve all of the accolades.

TREY GERRALD: 00:27:38

You are truly A', Queen, 'I.

TREY GERRALD: 00:27:40

I'm like, 'I.

TREY GERRALD: 00:27:41

Literally had my coffee in my hand within four minutes.

TREY GERRALD: 00:27:43

It was the most epic experience ever.

TREY GERRALD: 00:27:46

Little did 'I know 'I was walking into A' true nightmare on the other side of that trip.

TREY GERRALD: 00:27:51

But regardless where in the happy time now.

TREY GERRALD: 00:27:53

So ugh, mobile ordering at airports.

TREY GERRALD: 00:27:57

Get into it everyone.

TREY GERRALD: 00:27:58

You're My, Royal, Highness.

CHELSEY DONN: 00:28:00

Yes, this is so funny.

CHELSEY DONN: 00:28:01

Rebe, you'll say Next week when 'I have my induction, it's sort of similar, which is

CHELSEY DONN: 00:28:06

just the way that we operate, but 'I am so happy that that worked out.

CHELSEY DONN: 00:28:11

At least one leg of your flight was was somewhat enjoyable,

TREY GERRALD: 00:28:17

exactly.

CHELSEY DONN: 00:28:18

but that really does take us full circle, so

CHELSEY DONN: 00:28:20

thanks for that induction.

TREY GERRALD: 00:28:22

Well, thank

CHELSEY DONN: 00:28:23

was great.

TREY GERRALD: 00:28:23

Thank you for receiving that induction 'I.

CHELSEY DONN: 00:28:25

Always.

TREY GERRALD: 00:28:26

Thank you Queens for receiving it as well and being here with us for

TREY GERRALD: 00:28:37

That vile smell is litter in my toilet paper in the bathroom.

TREY GERRALD: 00:28:42

Oh, pee You.

CHELSEY DONN: 00:28:44

OSHA ona.

CHELSEY DONN: 00:28:46

No, that doesn't really work.

CHELSEY DONN: 00:28:47

But sure.

CHELSEY DONN: 00:28:47

Thank you for joining us today, 'I.

CHELSEY DONN: 00:28:50

Love you guys.

CHELSEY DONN: 00:28:51

If you like what you heard, please share the show with A' Friend.

TREY GERRALD: 00:28:55

If you didn't like what you heard, 'I hate you guys, and

TREY GERRALD: 00:29:01

Now on this week's after show, pod, ChelseyBD and 'I are gonna be rating and reviewing

CHELSEY DONN: 00:29:07

Oh no.

TREY GERRALD: 00:29:08

A' one star Yelp review

CHELSEY DONN: 00:29:11

Okay.

TREY GERRALD: 00:29:12

for Chipotle.

CHELSEY DONN: 00:29:14

All right.

CHELSEY DONN: 00:29:15

Or as my mom calls it, Chipotle

TREY GERRALD: 00:29:18

Chipotle.

TREY GERRALD: 00:29:21

So if you wanna find out what made ChelseyBD say,

CHELSEY DONN: 00:29:24

'I 'I.

CHELSEY DONN: 00:29:25

Almost wanna the call on the air and ask if there's A' Lucy that works at this

TREY GERRALD: 00:29:34

You have guac to be kidding me.

CHELSEY DONN: 00:29:38

Oh my God.

CHELSEY DONN: 00:29:41

Then become A' member of our Patreon at Review That Review dot com slash patreon.

CHELSEY DONN: 00:29:47

Dear our weekly after show companion podcast.

TREY GERRALD: 00:29:52

And in the meantime, we implore you to remember

CHELSEY DONN: 00:29:56

the haters in the stinky bathrooms.

CHELSEY DONN: 00:29:59

You're A' Queen.

TREY GERRALD: 00:30:01

your agenda, non-specific Queen.

CHELSEY DONN: 00:30:06

That's right.

CHELSEY DONN: 00:30:07

Bye

TREY GERRALD: 00:30:08

Bye.

TREY GERRALD: 00:30:08

Oh, 'I.

TREY GERRALD: 00:30:09

Gotta A' pee.

VOICEOVER: 00:30:12

Sign up directly on Apple Podcast to hear our weekly members only

VOICEOVER: 00:30:22

Follow us on all the socials at the Review Queen and join our mailing

VOICEOVER: 00:30:28

Our Kvetch line is open 24 7 at 1 8 5 0 review zero.

VOICEOVER: 00:30:33

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VOICEOVER: 00:30:35

Give us A' call.

VOICEOVER: 00:30:36

Now.

CHELSEY DONN: 00:30:39

The show kind of like was brought to you by coffee when you

TREY GERRALD: 00:30:43

Right.

TREY GERRALD: 00:30:44

'cause Carrie had to pee from the coffee.

CHELSEY DONN: 00:30:46

That's right.

TREY GERRALD: 00:30:46

'I feel like D M V should have coffee makers.

TREY GERRALD: 00:30:50

Yeah.

CHELSEY DONN: 00:30:50

'I.

CHELSEY DONN: 00:30:50

Think so too.

CHELSEY DONN: 00:30:51

That would be nice.

CHELSEY DONN: 00:30:52

It'd be nice if really they had anything to make the experience more enjoyable.

TREY GERRALD: 00:30:57

Although, I'll tell you, when all of this was happening at the airport, it

CHELSEY DONN: 00:31:07

And people are their worst selves at the airport.

CHELSEY DONN: 00:31:09

'I.

TREY GERRALD: 00:31:10

'I the dmv, like 'I can imagine if there was just A' hot

CHELSEY DONN: 00:31:16

Oh, you're right.

CHELSEY DONN: 00:31:16

Maybe it's like A' liability.

TREY GERRALD: 00:31:18

Oh, ew.

CHELSEY DONN: 00:31:19

Good point.

TREY GERRALD: 00:31:21

All right, one more on the after show.

TREY GERRALD: 00:31:22

Bye