Episode 62: Authorized Apple Retailer

VOICEOVER: 00:00:01

Everybody's got an opinion, Every Californian and Virginian and Virginian.

VOICEOVER: 00:00:08

It's so hard to tell who

VOICEOVER: 00:00:18

to trust and who to ignore.

VOICEOVER: 00:00:19

Someone's gotta settle the score.

VOICEOVER: 00:00:20

Trey and Chelsey

VOICEOVER: 00:00:25

will help you choose.

VOICEOVER: 00:00:25

Whose views win and Which ones loose.

VOICEOVER: 00:00:25

Online haters are coming for you.

VOICEOVER: 00:00:26

Baby, it's time to Review That.

VOICEOVER: 00:00:28

Review!.

Chelsey Donn: 00:00:30

Hi!

Trey Gerrald: 00:00:32

Hello, and hi.

Trey Gerrald: 00:00:34

Hello to all of you listeners.

Trey Gerrald: 00:00:35

Welcome once again, to Review That Review the podcast dedicated to reviewing...

Chelsey Donn: 00:00:43

Hello.

Chelsey Donn: 00:00:43

Reviews.

Chelsey Donn: 00:00:44

We're just like Siskel and Ebert, only instead of reviewing cinematic masterpieces,

Trey Gerrald: 00:00:55

um, that, that that's Chelsey Donn.

Chelsey Donn: 00:00:58

and that, that, that, that that's

Trey Gerrald: 00:01:00

And, um, well, when we come together for this podcast called Review, That

VOICEOVER: 00:01:10

The Review Queens.

Trey Gerrald: 00:01:16

Now if you wanna access additional reviews, tidbits, more weird, random acting games.

Trey Gerrald: 00:01:23

Like we just fell into, for some reason that we just both keep saying yes to then why Donn

Trey Gerrald: 00:01:34

On our Patreon page, you'll get merch discounts, videos, a heck of a lot more, even an

Trey Gerrald: 00:01:43

Wouldn't that be great.

Chelsey Donn: 00:01:44

That would be great.

Trey Gerrald: 00:01:45

If you're new here.

Trey Gerrald: 00:01:46

Hi, go over to Patreon.

Trey Gerrald: 00:01:49

Patreon dot com slash Review That Review.

Trey Gerrald: 00:01:50

We have membership tiers as low as $5 a month, cancel time, but she never would.

Trey Gerrald: 00:01:56

Anyway, Chelsey, what are you doing?

Trey Gerrald: 00:01:58

How are you?

Trey Gerrald: 00:01:59

What are you not canceling?

Trey Gerrald: 00:02:00

What are you paying for?

Trey Gerrald: 00:02:01

What's new.

Chelsey Donn: 00:02:02

What is new?

Chelsey Donn: 00:02:04

I went to the mall.

Chelsey Donn: 00:02:05

That was fun.

Trey Gerrald: 00:02:06

The mall of America

Chelsey Donn: 00:02:07

not the mall of America, cuz I don't live in Minneapolis, but if I did sure,

Chelsey Donn: 00:02:16

No, I went to the century city mall, which is one of my happy places,

Trey Gerrald: 00:02:21

Oh yeah.

Chelsey Donn: 00:02:22

even just for a nice window shop.

Chelsey Donn: 00:02:24

It's sort of like a, you know, an outdoor indoor kind of a mall.

Chelsey Donn: 00:02:30

So you can get your steps in.

Chelsey Donn: 00:02:32

I miss those, like, I don't know.

Chelsey Donn: 00:02:34

I just feel like the good old days when you just go to the mall and hang

Trey Gerrald: 00:02:40

Do you remember like roller rinks?

Trey Gerrald: 00:02:42

Did you have a roller rink?

Chelsey Donn: 00:02:44

Sure.

Chelsey Donn: 00:02:44

Did, did I have a roller rink birthday party?

Chelsey Donn: 00:02:47

Sure.

Chelsey Donn: 00:02:47

Did.

Chelsey Donn: 00:02:48

Did I take roller scathing lessons at the roller rink?

Chelsey Donn: 00:02:51

Sure.

Chelsey Donn: 00:02:52

Did rank

Trey Gerrald: 00:02:52

Did they do a thing where like the people that worked there would come

Chelsey Donn: 00:02:59

Yes.

Chelsey Donn: 00:03:00

Never a big fan of limbo.

Chelsey Donn: 00:03:02

I didn't like things that induced anxiety and trying to do limbo while on

Chelsey Donn: 00:03:14

So once the stick got to a certain point, became very stressful for me.

Trey Gerrald: 00:03:19

Yeah.

Trey Gerrald: 00:03:20

You know, this is so random and just a thought, but isn't it interesting how.

Trey Gerrald: 00:03:25

Roller scathing was like, I think of roller scathing as like seventies.

Trey Gerrald: 00:03:30

Like it, it, maybe it existed prior to that, but like, I think of that as like

Trey Gerrald: 00:03:37

I remember our scathing

Chelsey Donn: 00:03:38

the nineties was also like a heyday for roller scathing and then rollerblading.

Trey Gerrald: 00:03:44

Well that thank you that you, well, I don't even need to finish

Chelsey Donn: 00:03:46

the words right out

Trey Gerrald: 00:03:47

what I was gonna do.

Trey Gerrald: 00:03:49

But I was gonna say, I remember our roller scathing rink used to have shag

Trey Gerrald: 00:04:00

Like it was like

Chelsey Donn: 00:04:00

Very nineties saved by the bell.

Chelsey Donn: 00:04:03

Yeah.

Chelsey Donn: 00:04:03

Yeah.

Trey Gerrald: 00:04:04

Then it was the invention of the roller blades, where instead of having

Trey Gerrald: 00:04:14

Like it was an ice skate with a lot of plastic buckles, but why, why did roller

Trey Gerrald: 00:04:20

Why did that go out of fashion?

Chelsey Donn: 00:04:22

I Donn, you know what, it's funny, cuz it it's like in and

Chelsey Donn: 00:04:27

Right?

Chelsey Donn: 00:04:28

Like anything that's old is new again.

Chelsey Donn: 00:04:31

So there was like a period of time where we had overdone it.

Chelsey Donn: 00:04:34

And now if you go to like Venice, you know, By the beach, like the boardwalk and stuff.

Chelsey Donn: 00:04:41

You'll see.

Chelsey Donn: 00:04:41

So many people roller, scathing and rollerblading, but really roller scathing

Trey Gerrald: 00:04:54

point.

Trey Gerrald: 00:04:54

That's true.

Trey Gerrald: 00:04:55

That, that, and it does feel very Venice to me.

Chelsey Donn: 00:04:58

right?

Chelsey Donn: 00:04:58

I mean, they're selling a lot of roller skates over there and those

Trey Gerrald: 00:05:05

I wonder if, if roller ranks will reopen,

Chelsey Donn: 00:05:07

I think there are some in like the hipster neighborhoods.

Trey Gerrald: 00:05:10

like that could be a trend on TikTok?

Chelsey Donn: 00:05:12

I'm sure it is.

Chelsey Donn: 00:05:13

It's gotta be, if you're listening and you like to roller skate or roller

Trey Gerrald: 00:05:21

we need to know.

Chelsey Donn: 00:05:22

We need to know.

Chelsey Donn: 00:05:23

Ugh.

Chelsey Donn: 00:05:23

That made me feel old.

Chelsey Donn: 00:05:25

Speaking of things that make you feel old, do you have things that you wanna complain about today?

Chelsey Donn: 00:05:29

Trey?

Chelsey Donn: 00:05:29

Because I feel like the older you get, the more you complain.

Trey Gerrald: 00:05:32

I actually have an old Complaint.

Trey Gerrald: 00:05:33

So this is a really good So why don't we go ahead and

VOICEOVER: 00:05:36

Lodge A Complaint.

Trey Gerrald: 00:05:38

all right.

Trey Gerrald: 00:05:38

So this week I need to Lodge a Complaint against cran wrap, not cran wrap itself.

Trey Gerrald: 00:05:46

I can never successfully tear it.

Trey Gerrald: 00:05:50

It just rips and like, it won't be a straight line.

Trey Gerrald: 00:05:53

It's like, I'm scared of the razor blade.

Chelsey Donn: 00:05:55

same.

Chelsey Donn: 00:05:55

So scared of the blade.

Trey Gerrald: 00:05:57

and like, and I can't!', I don't know.

Trey Gerrald: 00:05:58

It's like, I, I, I don't know how to like, not get it to be all like bunchy, like

Chelsey Donn: 00:06:11

it's a similar, it's similar to the tape with once you, once it gets Buny

Trey Gerrald: 00:06:16

you can't use

Chelsey Donn: 00:06:17

like you gotta remove that part.

Trey Gerrald: 00:06:18

you can't waste time trying to get this thin, thin, thin, thin, thin.

Trey Gerrald: 00:06:22

Also what is, is it just plat?

Trey Gerrald: 00:06:23

Who knows?

Trey Gerrald: 00:06:24

I, it, it makes me so upset.

Trey Gerrald: 00:06:26

So frustrated.

Trey Gerrald: 00:06:27

It's more trouble than it's worth.

Trey Gerrald: 00:06:29

It's just gimme aluminum foil.

Trey Gerrald: 00:06:30

Like I can't do it.

Trey Gerrald: 00:06:32

It's just like, it's so tender, but, but it's so strong when it comes to being cut.

Trey Gerrald: 00:06:36

So I Donn don't understand.

Trey Gerrald: 00:06:37

I hate it.

Trey Gerrald: 00:06:38

It's making me angry.

Trey Gerrald: 00:06:39

I don't want to deal with wrap it's I'm sure it's bad for the environment, but

Chelsey Donn: 00:06:47

Uh, I don't think we're supposed to be using foil anymore.

Chelsey Donn: 00:06:50

Trey, because of the aluminum.

Chelsey Donn: 00:06:52

Yeah.

Chelsey Donn: 00:06:52

I mean, there's all kinds of things I can't even keep up, but I also learned that we're,

Trey Gerrald: 00:07:01

Oh, oh,

Chelsey Donn: 00:07:01

I saw a video in TikTok that you're supposed to like, so I guess the

Chelsey Donn: 00:07:11

So if this is the bowl, this is the top of the bowl.

Chelsey Donn: 00:07:14

And you're trying to like wrap it.

Chelsey Donn: 00:07:17

You put Theran wrap underneath the bowl and then you wrap it all the way around the entire bowl.

Trey Gerrald: 00:07:27

oh,

Chelsey Donn: 00:07:28

and that's how you keep it like nice and taught and attached to the thing.

Chelsey Donn: 00:07:32

Like you're, you're like wrapping it like a gift, cuz what I was always trying to do was,

Chelsey Donn: 00:07:44

That's not a very safe way to do it.

Chelsey Donn: 00:07:46

The safe way to do it.

Chelsey Donn: 00:07:47

You gotta go all the way around the bottom of the bowl and then back around

Trey Gerrald: 00:07:53

then how do you, what do you do with the sides

Chelsey Donn: 00:07:56

You wrap it around like one continuous piece,

Trey Gerrald: 00:08:00

then?

Trey Gerrald: 00:08:00

What do you do about the open ends?

Chelsey Donn: 00:08:03

if there's open ends still.

Chelsey Donn: 00:08:04

Cause the length of Theran wrap was not big enough to cover like whatever your bowl was.

Chelsey Donn: 00:08:09

I guess you'd have to attack it from the other side as well.

Trey Gerrald: 00:08:12

Oh, I see.

Trey Gerrald: 00:08:13

I didn't know if you were gonna like, uh, twist it, like it's a totsy roll.

Chelsey Donn: 00:08:17

I don't know that the Tutsi roll twist is the appropriate maneuver either way.

Chelsey Donn: 00:08:22

I think we're supposed to be using reusable thing.

Chelsey Donn: 00:08:25

I don't know what we're supposed to be using, but I do hope we're moving towards a place with

Chelsey Donn: 00:08:36

Because like saran wrap, she's gotta go.

Chelsey Donn: 00:08:38

Like she's not, she's no longer fulfilling the need.

Chelsey Donn: 00:08:41

Sorry.

Trey Gerrald: 00:08:42

wrap, get outta here.

Chelsey Donn: 00:08:44

Susan Soran wrap.

Chelsey Donn: 00:08:45

Pack your bags in the go.

Trey Gerrald: 00:08:47

So ChelseyBD what is your Complaint for this

Chelsey Donn: 00:08:49

Speaking of packing your bags and going, this is my Complaint.

Chelsey Donn: 00:08:52

And this does have to do with the mall.

Chelsey Donn: 00:08:54

I went to the food court century.

Chelsey Donn: 00:08:56

City mall has a lovely food court.

Chelsey Donn: 00:08:58

Okay.

Chelsey Donn: 00:08:59

Now, as we know, I'm a Queen.

Chelsey Donn: 00:09:01

However, you must clean up after yourself

Chelsey Donn: 00:09:05

at a food court.

Chelsey Donn: 00:09:06

Who are you your Highness?

Chelsey Donn: 00:09:08

If you think you can leave a food court table with your items still there, no one

Chelsey Donn: 00:09:18

Like, I don't wanna have to touch your stuff.

Chelsey Donn: 00:09:20

It's gross.

Chelsey Donn: 00:09:21

Like in the time of COVID it's worse.

Chelsey Donn: 00:09:25

Okay.

Chelsey Donn: 00:09:25

We should have learned something in this, this like break that we took off from being

Chelsey Donn: 00:09:40

It's disgusting.

Chelsey Donn: 00:09:41

I'm over it.

Chelsey Donn: 00:09:42

It's so rude.

Chelsey Donn: 00:09:44

And it's a chain reaction and it creates overflow and it's confusion about who's there.

Chelsey Donn: 00:09:51

Who's not there.

Chelsey Donn: 00:09:52

Just clean up after yourself.

Chelsey Donn: 00:09:54

It's a food court.

Chelsey Donn: 00:09:56

Is that

Trey Gerrald: 00:09:57

I concur.

Trey Gerrald: 00:09:58

There's even a restaurant that, oh, I, it might, no, I don't know what it is, but I can't remember

Trey Gerrald: 00:10:08

And so you just have to like get up and like leave.

Trey Gerrald: 00:10:12

It's just the opposite impulse to just like leave clutter, like not

Trey Gerrald: 00:10:18

So I don't understand the mentality of like,

Chelsey Donn: 00:10:22

It's like the same people that leave their popcorn at the movie theater.

Chelsey Donn: 00:10:25

Just leave it there.

Chelsey Donn: 00:10:26

Like, yeah, Someone's gonna come in, but like, why should they have to clean up your popcorn bucket?

Chelsey Donn: 00:10:31

Just throw out your popcorn bucket upon exit

Trey Gerrald: 00:10:34

Do wait, do you see a bunch of glitter on my shirt?

Chelsey Donn: 00:10:38

a little bit.

Chelsey Donn: 00:10:39

Yeah.

Chelsey Donn: 00:10:41

Why.

Trey Gerrald: 00:10:42

I got David was very sweet and he was at the mall with his friend and passed

Trey Gerrald: 00:10:49

So he got me two bath bombs.

Chelsey Donn: 00:10:51

Yeah.

Trey Gerrald: 00:10:52

And one, I, you know, I put it in and I didn't realize literally until I was

Trey Gerrald: 00:11:02

Like I literally looked down the water and it was, I was like, oh my God, there's glitter in this.

Trey Gerrald: 00:11:08

And I was literally at work two days ago and my manager was like, Look,

Trey Gerrald: 00:11:15

And I was like, oh my God.

Trey Gerrald: 00:11:17

And she started laughing and I was like, this is from a bath bomb that like, I can't get rid of it.

Trey Gerrald: 00:11:23

And now I'm just looking at this t-shirt

Chelsey Donn: 00:11:25

And there it is

Trey Gerrald: 00:11:26

there's glitter on

Chelsey Donn: 00:11:27

glitter will follow you for the rest of your life.

Chelsey Donn: 00:11:30

Trey,

Trey Gerrald: 00:11:31

Speaking of

Chelsey Donn: 00:11:31

you know, once you get involved with glit.

Trey Gerrald: 00:11:34

Yeah.

Trey Gerrald: 00:11:34

It's like herpes.

Chelsey Donn: 00:11:36

exactly.

Chelsey Donn: 00:11:37

It is the herpes of arts and crafts.

Chelsey Donn: 00:11:39

They call it that.

Chelsey Donn: 00:11:40

Yeah.

Trey Gerrald: 00:11:41

I can't

Chelsey Donn: 00:11:41

Well, I'm sorry I listen.

Chelsey Donn: 00:11:44

If anything, it makes you sparkle a little bit, which nobody's gonna turn down a nice

Trey Gerrald: 00:11:52

I thought it

Chelsey Donn: 00:11:53

crazy for you cuz you like know

Trey Gerrald: 00:11:55

thought it was just the white specs in the shirt, but it's no, it's

Trey Gerrald: 00:12:00

Okay.

Trey Gerrald: 00:12:01

I hear your Complaint.

Trey Gerrald: 00:12:02

I guess I have a new Complaint about glitter and, um, let's move on.

Trey Gerrald: 00:12:05

Should we jump into some online reviews?

Chelsey Donn: 00:12:07

Oh my God.

Chelsey Donn: 00:12:08

I would love that.

Chelsey Donn: 00:12:09

Please.

Chelsey Donn: 00:12:10

Let's do it.

VOICEOVER: 00:12:12

Review That Review

Chelsey Donn: 00:12:16

So as you know, we are your trustee review Queens.

Chelsey Donn: 00:12:20

We bring in reviews from the internet that we feel need to be inspected.

Trey Gerrald: 00:12:25

We read you a review, break it down and rate the impact of the review

Trey Gerrald: 00:12:31

It's a very Regal process that Chelsey and I call.

VOICEOVER: 00:12:34

Assess that Kvetch.

Chelsey Donn: 00:12:39

Well Queens, I have a review today from Melrose Mac.

Chelsey Donn: 00:12:44

It is a Yelp review.

Chelsey Donn: 00:12:46

Melrose Mac is an apple premier partner and authorized service center.

Chelsey Donn: 00:12:53

That fixes Mac computers.

Chelsey Donn: 00:12:57

Um, it is on Melrose.

Chelsey Donn: 00:12:59

It says it's based in Hollywood.

Chelsey Donn: 00:13:01

So like Hollywood Melrose and yeah, that's, that's all we really need to know about it.

Chelsey Donn: 00:13:08

It was established in 2003.

Chelsey Donn: 00:13:10

This review is written by Steph C, who is an elite review.

Chelsey Donn: 00:13:16

It is a One-Star-Zinger review and it does include lude language, crude language.

Chelsey Donn: 00:13:23

It's explicit.

Trey Gerrald: 00:13:25

Yes.

Chelsey Donn: 00:13:25

It has explicit language.

Chelsey Donn: 00:13:27

So if you're a child and you're listening, this would be the time to

Trey Gerrald: 00:13:31

Enjoy your adulthood, cuz it's coming now.

Chelsey Donn: 00:13:34

Exactly.

Chelsey Donn: 00:13:35

It's happening.

Chelsey Donn: 00:13:36

Here we go.

Chelsey Donn: 00:13:38

Fuck Melrose,

Trey Gerrald: 00:13:40

Oh,

Chelsey Donn: 00:13:40

fuck apple.

Chelsey Donn: 00:13:43

While I'm at it.

Chelsey Donn: 00:13:44

I'm not gonna do anything crazy.

Chelsey Donn: 00:13:46

Like give up my iPhone or my MacBook, but I will

Trey Gerrald: 00:13:53

the crazy thing.

Trey Gerrald: 00:13:54

Okay.

Chelsey Donn: 00:13:55

but I will complain on Yelp about some bogus customer service.

Chelsey Donn: 00:14:01

So take that Steve jobs ghost though.

Chelsey Donn: 00:14:04

I loved you.

Chelsey Donn: 00:14:05

I'm crazy.

Chelsey Donn: 00:14:06

Ex girl.

Trey Gerrald: 00:14:06

Shut

Chelsey Donn: 00:14:08

Matt B and I bought a brand new iMac for my parents, a combination birthday

Chelsey Donn: 00:14:21

My dad had been using an unbelievably old desktop and took some time transferring

Chelsey Donn: 00:14:32

Like a day after he started it, he got prompted to run a series of software updates.

Chelsey Donn: 00:14:38

He clicked.

Chelsey Donn: 00:14:39

Okay.

Chelsey Donn: 00:14:40

And somehow that totally wrecked his just unboxed iMac.

Trey Gerrald: 00:14:46

what?

Chelsey Donn: 00:14:47

Matt spent about an hour and a half on the phone with Apple's

Chelsey Donn: 00:14:56

We were just outside the return window and that he couldn't even ship it to get it fixed.

Chelsey Donn: 00:15:03

He had to take it into an apple store or affiliated shop.

Chelsey Donn: 00:15:08

Since he wasn't planning on carrying a 27 inch desktop across the century city mall.

Chelsey Donn: 00:15:15

Shout out, we made an appointment with Melrose Mac where the risk of dropping

Chelsey Donn: 00:15:28

Melrose.

Chelsey Donn: 00:15:28

Mac is an apple store with a lowercase S that also does repairs.

Chelsey Donn: 00:15:35

It's on Melrose next to the moat Plex with easy meter parking.

Chelsey Donn: 00:15:41

As long as you get in before the parking lane closes at four on weekdays, I wrapped

Chelsey Donn: 00:15:51

My neat freaked dad had thrown away the box in the mistaken belief that a

Chelsey Donn: 00:16:05

I asked if I could get help carrying it inside.

Chelsey Donn: 00:16:08

And someone on staff did it for me, which was helpful.

Chelsey Donn: 00:16:14

Most of the people here seem nice enough, but I ended up having a full on passive aggressive

Chelsey Donn: 00:16:24

It was supposed to be quick and easy.

Chelsey Donn: 00:16:27

We'd already told them the issue over the phone.

Chelsey Donn: 00:16:30

This guy took the computer.

Chelsey Donn: 00:16:32

Had me fill out paperwork then asked if the hard drive had been backed up.

Chelsey Donn: 00:16:37

I wasn't sure and said.

Chelsey Donn: 00:16:39

So my dad is a weirdo who deletes everything and had already gotten rid of the old desktop.

Chelsey Donn: 00:16:46

And he informed me that we'd be out of pocket for the data recovery.

Chelsey Donn: 00:16:51

I was already in a bad mood and I commented off the cuff that it seemed perverse to charge

Chelsey Donn: 00:17:18

When I pushed back, he dug his heels in.

Chelsey Donn: 00:17:21

We had a fucking five minute argument about the fucking apple data recovery policy for no fucking

Chelsey Donn: 00:17:36

He was trying to explain the rationale behind the policy as if I didn't

Chelsey Donn: 00:17:45

I mean, literally every customer service policy is about drawing the line where responsibility

Chelsey Donn: 00:17:55

I know when a policy favors the corporation and don't care if there's

Chelsey Donn: 00:18:03

He's his money.

Chelsey Donn: 00:18:04

He told me if someone stole CDs, CDs, Out of his car, the car company, wouldn't be liable.

Chelsey Donn: 00:18:15

I countered that if I drove a brand new car off the lot and someone stole my CDs because

Chelsey Donn: 00:18:30

I asked why he was arguing with me when I was just grumbling about apple Inc.

Chelsey Donn: 00:18:37

The multi-billion dollar company, he actually said, I'm not arguing.

Chelsey Donn: 00:18:43

I'm having a friendly conversation.

Chelsey Donn: 00:18:46

Anyway, I went home a week later.

Chelsey Donn: 00:18:50

Matt asked when the computer would be ready as we hadn't heard a peep

Trey Gerrald: 00:18:56

I know.

Chelsey Donn: 00:18:57

I emailed to follow up nine days after the drop off and didn't hear back

Chelsey Donn: 00:19:11

iMac at least pick up was easy and the whole thing was free of charge.

Chelsey Donn: 00:19:16

It's a good thing.

Chelsey Donn: 00:19:17

We didn't need data recovery because that would've been $150.

Chelsey Donn: 00:19:22

Unfortunately, I don't trust this computer anymore.

Chelsey Donn: 00:19:26

And would be hesitant to buy another desktop from apple.

Chelsey Donn: 00:19:30

I'd certainly like to avoid Melrose Mac in the future for a customer service center.

Chelsey Donn: 00:19:36

It sure is an unpleasant place.

Chelsey Donn: 00:19:42

Mm-hmm

Trey Gerrald: 00:19:43

what, wait, what was wrong in the process of the father

Trey Gerrald: 00:19:50

It, it crashed and couldn't work or something.

Trey Gerrald: 00:19:52

Is that what happened?

Chelsey Donn: 00:19:54

Yeah.

Chelsey Donn: 00:19:54

So it seems like I'm guessing whatever that process was

Trey Gerrald: 00:19:59

The

Chelsey Donn: 00:20:00

it the migration process, because there was so much to migrate over whatever it was.

Chelsey Donn: 00:20:05

I Donn I'm, I'm like a little confused about that part, but whatever it was,

Chelsey Donn: 00:20:13

and then they got prompted to do some sort of an update.

Chelsey Donn: 00:20:18

And when the dad said, okay, do the update, it somehow killed the computer, right?

Trey Gerrald: 00:20:23

What is the return window?

Trey Gerrald: 00:20:25

I'm wondering you have 14 calendar days,

Chelsey Donn: 00:20:29

Yeah.

Chelsey Donn: 00:20:29

Two weeks

Trey Gerrald: 00:20:30

so

Chelsey Donn: 00:20:31

just missed the window.

Chelsey Donn: 00:20:32

So this you're talking, this is like two weeks in a day.

Chelsey Donn: 00:20:35

This is 15 days after purchase.

Chelsey Donn: 00:20:38

They were still under warranty.

Trey Gerrald: 00:20:41

why it was free.

Chelsey Donn: 00:20:42

what do you think about that?

Trey Gerrald: 00:20:44

Well, I'm just, I still, I just don't understand what killed the computer or like

Trey Gerrald: 00:20:55

But at the end of all of this, it seems like Melrose Mack did it free of charge.

Trey Gerrald: 00:21:00

And now the computer works.

Trey Gerrald: 00:21:01

So I Donn don't know why.

Chelsey Donn: 00:21:03

think we should be giving Melrose Mac that much credit only because I think

Chelsey Donn: 00:21:11

Whoever on the phone at apple, like identified that you're right.

Chelsey Donn: 00:21:14

There is something wrong.

Chelsey Donn: 00:21:15

It shouldn't have crashed.

Chelsey Donn: 00:21:16

Like that's what ha like this has happened to me personally.

Chelsey Donn: 00:21:19

Like you get a new.

Chelsey Donn: 00:21:21

Computer.

Chelsey Donn: 00:21:21

Sometimes you get a lemon, right?

Chelsey Donn: 00:21:22

So it's like, you go through it, you talk to the people on the phone,

Chelsey Donn: 00:21:28

This, this is like not working.

Chelsey Donn: 00:21:29

You can either go to an apple store or you can go to an apple, apple authorized place to

Chelsey Donn: 00:21:37

So I think they did that.

Chelsey Donn: 00:21:39

I think they were just annoyed.

Chelsey Donn: 00:21:41

That at that point, we were given this place to go to now, you're trying to charge me

Chelsey Donn: 00:21:54

This place being like, isn't it a pain in the ass that I just spent $1,700 on this machine and

Chelsey Donn: 00:22:03

So I don't know.

Chelsey Donn: 00:22:04

There's a lot of FBOs being thrown all around.

Chelsey Donn: 00:22:07

Clearly this is annoying, but I can understand the idea of being annoyed that you spent

Trey Gerrald: 00:22:18

Yeah, I do feel a little bit split here, cuz I agree

Trey Gerrald: 00:22:23

And then I also would like to challenge stuff on some other points, but I just

Trey Gerrald: 00:22:29

F this place and F this place, I'm not gonna do anything rash, like getting rid of my iPhone.

Trey Gerrald: 00:22:36

Like I just thought that was so

Chelsey Donn: 00:22:38

so funny.

Chelsey Donn: 00:22:39

Yeah, yeah,

Trey Gerrald: 00:22:39

I was like, oh no, is she gonna stuff gonna like threaten violence or something?

Trey Gerrald: 00:22:44

But no something rash is actually like giving up your iPhone.

Chelsey Donn: 00:22:47

Right.

Chelsey Donn: 00:22:47

That's funny.

Chelsey Donn: 00:22:48

Yeah.

Chelsey Donn: 00:22:48

I like that.

Trey Gerrald: 00:22:49

Also CRA

Chelsey Donn: 00:22:51

you watch crazy?

Chelsey Donn: 00:22:52

Ex-girlfriend.

Trey Gerrald: 00:22:53

I watched the first season, I never finished it.

Chelsey Donn: 00:22:55

was there Steve jobs ghost moment.

Trey Gerrald: 00:22:57

there must be, cuz it's totally a weird show or weird things like that would happen,

Trey Gerrald: 00:23:15

Steph is so angry and in this back and forth with the Melrose Mac, it person.

Trey Gerrald: 00:23:21

I understand both sides here.

Trey Gerrald: 00:23:23

I also recognize like it's not straight from the apple store.

Trey Gerrald: 00:23:26

You you've been in possession of it for 15 days.

Trey Gerrald: 00:23:30

So it was.

Trey Gerrald: 00:23:32

Presumably working until it stopped working.

Trey Gerrald: 00:23:35

So you can't say you just opened this computer and it's defective.

Trey Gerrald: 00:23:39

Something has occurred.

Trey Gerrald: 00:23:40

I recognize Apple's point of view here is like, oh, there, it seems like something's wrong.

Trey Gerrald: 00:23:44

We need to get our hands on it.

Trey Gerrald: 00:23:46

Which is like, okay.

Trey Gerrald: 00:23:47

Yeah.

Trey Gerrald: 00:23:47

I mean, it's like if your television doesn't work, you have to take your television to get repaired.

Trey Gerrald: 00:23:53

So a little bit of this is like

Chelsey Donn: 00:23:56

I just think the frustration is like, yeah, like I brought this new computer,

Chelsey Donn: 00:24:01

I never even got to use it.

Chelsey Donn: 00:24:03

I never got to use this thing.

Chelsey Donn: 00:24:05

That's annoying.

Trey Gerrald: 00:24:07

I hear

Chelsey Donn: 00:24:08

But it is more, I think the question here and what I was questioning as

Chelsey Donn: 00:24:21

I think the only thing Melrose Mac is at fault for is maybe a passive aggressive mansplaining,

Chelsey Donn: 00:24:32

I think that is like not cool.

Chelsey Donn: 00:24:34

but anything that is attributed to Mac itself maybe would be more appropriate on

Chelsey Donn: 00:24:45

But at the same time, if you're an authorized user, then do you speak on behalf of the company?

Chelsey Donn: 00:24:51

And like, you're not gonna be the only person that's going to.

Chelsey Donn: 00:24:55

This location that has a problem with Mac.

Chelsey Donn: 00:24:57

If that's where they're, they're sending you here, right?

Chelsey Donn: 00:25:00

Like apple is sending you here.

Chelsey Donn: 00:25:02

So you are representing apple.

Chelsey Donn: 00:25:06

You should know how to handle these kind of situations.

Chelsey Donn: 00:25:09

I would be pissed if I had to pay any money.

Trey Gerrald: 00:25:13

the day, they didn't.

Chelsey Donn: 00:25:15

Yeah.

Chelsey Donn: 00:25:16

But they were like told that they might have to pay the 150.

Trey Gerrald: 00:25:20

I think what's happening to me is that it looks like Steph came in hot.

Trey Gerrald: 00:25:24

Steph was already upset

Chelsey Donn: 00:25:26

Yes.

Trey Gerrald: 00:25:26

and I have

Chelsey Donn: 00:25:28

And they say that to their credit.

Chelsey Donn: 00:25:29

I was already in a bad mood.

Trey Gerrald: 00:25:31

correct.

Trey Gerrald: 00:25:31

That is correct.

Trey Gerrald: 00:25:33

I also do know, and this is a stereotype, but sometimes I, it techy people.

Trey Gerrald: 00:25:39

Are very heady individuals and don't always read interpersonal relationships

Trey Gerrald: 00:25:50

I even myself have felt like, oh, I, I need to like stop this conversation because this is a

Chelsey Donn: 00:25:59

Like that.

Chelsey Donn: 00:26:00

Yeah.

Chelsey Donn: 00:26:00

And this is just gonna continue to go on and on and on and on.

Chelsey Donn: 00:26:03

Right.

Trey Gerrald: 00:26:03

but I do wanna just point out that Steph mentions that they grumbled.

Trey Gerrald: 00:26:08

Off the cuff, which I don't think was off the cuff, cuz I think Steph was already mad, but

Trey Gerrald: 00:26:20

I think Steph finally met her match and it was someone that was willing to, um,

Chelsey Donn: 00:26:27

And I think that that's the idea is that like, if you , if you arrive

Chelsey Donn: 00:26:46

Right?

Chelsey Donn: 00:26:46

Because the thing about these.

Chelsey Donn: 00:26:49

Emergency Mac places.

Chelsey Donn: 00:26:51

And I say this all the time when I'm like, whenever I've gone to an apple

Chelsey Donn: 00:27:02

I'm freaking out.

Chelsey Donn: 00:27:03

I don't have my phone.

Chelsey Donn: 00:27:04

I don't have my laptop.

Chelsey Donn: 00:27:05

This is my livelihood, blah, blah, blah.

Chelsey Donn: 00:27:06

I also recognize that you have this conversation 10 million times a day, and everybody that's

Chelsey Donn: 00:27:14

So I just wanna.

Chelsey Donn: 00:27:15

Recognize that that being said, like, I'm freaking the fuck out.

Chelsey Donn: 00:27:18

Right?

Chelsey Donn: 00:27:19

So

Trey Gerrald: 00:27:20

Well, that's your decor.

Chelsey Donn: 00:27:21

that's my decorum.

Chelsey Donn: 00:27:22

That's like what I do, cuz I, I also, you know, empathize with someone working customer service

Chelsey Donn: 00:27:32

So I understand that, but I do think that there are different kinds of people that

Chelsey Donn: 00:27:40

I've encountered the people that are like.

Chelsey Donn: 00:27:42

I totally get it.

Chelsey Donn: 00:27:42

Believe me, if it was my phone, I would be freaking out too.

Chelsey Donn: 00:27:45

Or if it was my computer, I would be freaking out too.

Chelsey Donn: 00:27:47

Let's just get this fixed, even if it was like, just so you know, if there is data

Chelsey Donn: 00:28:00

And you want us to take care of that.

Chelsey Donn: 00:28:01

There is a charge with that.

Chelsey Donn: 00:28:02

If you don't wanna pay for that, maybe talk to apple, maybe see if like they will cover it.

Chelsey Donn: 00:28:07

Like, I just think that there's a way.

Trey Gerrald: 00:28:09

I do too.

Chelsey Donn: 00:28:10

Of having that conversation and you should be trained in having that conversation.

Chelsey Donn: 00:28:16

If you have that conversation a hundred times a day.

Trey Gerrald: 00:28:19

But, but I think that then becomes the distinction.

Trey Gerrald: 00:28:23

Do I go to apple or do I go to this mom and pop shop that got a

Trey Gerrald: 00:28:32

If, if I want the it person to be able to take responsibility and apologize

Chelsey Donn: 00:28:45

I guess, but when you call apple and I know this, cuz this happened

Chelsey Donn: 00:28:53

They literally said to me like, basically, do you wanna, like, let's say it was Monday.

Chelsey Donn: 00:28:57

Do you want an appointment with apple in century city next

Trey Gerrald: 00:29:02

Is dealing with apple, I think.

Trey Gerrald: 00:29:03

And they

Chelsey Donn: 00:29:03

Right.

Chelsey Donn: 00:29:04

Or do you wanna appointment with apple?

Chelsey Donn: 00:29:06

1, 2, 3, fix it tomorrow, right?

Chelsey Donn: 00:29:09

So like they're recommending these places.

Chelsey Donn: 00:29:14

So there is a certain responsibility, right?

Chelsey Donn: 00:29:16

It's kind of like going to one of those independent Verizon stores that

Chelsey Donn: 00:29:21

It's like, okay, cool.

Chelsey Donn: 00:29:22

Like you're in an independent store, but you're still representing Verizon.

Chelsey Donn: 00:29:26

You're still benefiting off of that, you know, connection.

Chelsey Donn: 00:29:29

And you're taking that on and you're getting customers because of it.

Chelsey Donn: 00:29:33

So if that's the case, you have to handle it the same way.

Chelsey Donn: 00:29:36

And if that's not the case and I'm gonna get a lot of people that are not prepared to handle.

Chelsey Donn: 00:29:42

This kind of customer service.

Chelsey Donn: 00:29:43

Well, then I wanna know, right?

Chelsey Donn: 00:29:45

So that I can be like, you know what, maybe I'll take that appointment next Thursday

Chelsey Donn: 00:29:54

And for me, personally, that would be, what I would be looking at from Yelp

Trey Gerrald: 00:30:01

I don't know why.

Trey Gerrald: 00:30:02

I just really, I, there was an

Chelsey Donn: 00:30:05

But there was a lot of, of shadiness.

Chelsey Donn: 00:30:07

I'm not, I'm not taking full blame away from staff.

Trey Gerrald: 00:30:10

No, no, no.

Trey Gerrald: 00:30:10

I appreciate the conversation.

Trey Gerrald: 00:30:12

My only real relation here is there was like an apple, uh, certified place

Trey Gerrald: 00:30:20

So that's my one experience, but it was never, that was always sort of like a little bit cheaper.

Trey Gerrald: 00:30:26

Last ditch effort.

Trey Gerrald: 00:30:28

Or if you can't get an appointment with apple, like it does feel like a subset.

Trey Gerrald: 00:30:32

Like what is the sacrifice then?

Trey Gerrald: 00:30:34

Cause I do think that ultimately when you're working for the corporation, you're

Trey Gerrald: 00:30:41

I'm also wondering if this it guy was like, I'm not gonna speak ill of apple.

Trey Gerrald: 00:30:46

And if you, which like I also understand, clearly Steph is intelligent about what

Trey Gerrald: 00:30:58

But it is also like, do you wanna get into this conversation with the

Trey Gerrald: 00:31:04

Like just leave it.

Trey Gerrald: 00:31:06

And then we get to the nine days and then the three, like that doesn't make any sense

Trey Gerrald: 00:31:12

But ultimately I do think at the end of the day they fixed the problem.

Chelsey Donn: 00:31:16

Yeah.

Chelsey Donn: 00:31:16

I mean, I think that the unfortunate thing here, although it was funny and I did enjoy

Chelsey Donn: 00:31:27

So I liked all that, but we do risk.

Chelsey Donn: 00:31:30

Losing the main message in the weeds, right.

Chelsey Donn: 00:31:33

Of all that Michigan.

Chelsey Donn: 00:31:35

And I think that the main point, which I will say, and it's not gonna go into this crowning, but I

Chelsey Donn: 00:31:45

Right.

Chelsey Donn: 00:31:46

That's really like the point that we should have dug our feet into, but because we

Chelsey Donn: 00:32:04

Right.

Chelsey Donn: 00:32:05

And so I think in terms of the useful category, while it is very funny, we lose

Chelsey Donn: 00:32:15

We have to now I, I wanna go and look at other reviews and say, did other people have

Chelsey Donn: 00:32:24

Or is this just stuff in a bad mood who wouldn't be pleased by anybody?

Chelsey Donn: 00:32:29

And like took somebody that was a little bit nerdy or a little bit, whatever, and took it to

Trey Gerrald: 00:32:37

Oh my gosh.

Trey Gerrald: 00:32:38

Yeah.

Trey Gerrald: 00:32:38

I mean, that

Chelsey Donn: 00:32:38

portion.

Trey Gerrald: 00:32:41

really

Chelsey Donn: 00:32:41

that analogy.

Chelsey Donn: 00:32:42

I thought that was an interesting analogy.

Chelsey Donn: 00:32:44

Like, I don't think it is the same to say, like, if someone stole my CDs, I wouldn't say

Chelsey Donn: 00:32:57

And she was like, well, no, you know, first of all, CDs, you know, I thought was

Chelsey Donn: 00:33:04

But like also no, like if the locks on your.

Trey Gerrald: 00:33:08

You

Chelsey Donn: 00:33:08

Car didn't work like two weeks after you drove it off the lot.

Chelsey Donn: 00:33:13

And that was why your, your CDs got stolen then.

Chelsey Donn: 00:33:17

Yeah, you would go.

Chelsey Donn: 00:33:18

And I think that, that, you know, that's more accurate,

Trey Gerrald: 00:33:22

Yeah, I think really, like, I think you're right.

Trey Gerrald: 00:33:25

Like I think I got lost in the interaction between the sales associate, but I think

Trey Gerrald: 00:33:37

Nearly $2,000 item stopped working really?

Trey Gerrald: 00:33:41

Is that like, there was no communication.

Trey Gerrald: 00:33:44

Then you had to follow up nine days later, then you had to wait three extra days to hear back.

Trey Gerrald: 00:33:48

I wonder if that includes the weekend,

Chelsey Donn: 00:33:50

and, and imagine how stressful that is when

Trey Gerrald: 00:33:55

like, exactly.

Trey Gerrald: 00:33:57

And this is after the 15 days.

Trey Gerrald: 00:34:00

So like the father, you know, days are just ticking where the

Chelsey Donn: 00:34:05

you have

Trey Gerrald: 00:34:05

On top of the fact that it isn't even for you, it's like you're

Chelsey Donn: 00:34:14

Exactly.

Chelsey Donn: 00:34:15

It's like, no, truly like no good deed goes unpunished.

Trey Gerrald: 00:34:19

is seeping with anxiety.

Trey Gerrald: 00:34:21

I get

Chelsey Donn: 00:34:21

Yeah.

Trey Gerrald: 00:34:23

I, I do think that I do think that Steph is being truthful.

Trey Gerrald: 00:34:27

Like I don't, I like don't

Chelsey Donn: 00:34:28

I think that they're like shady, but I think it's like, their personality is

Chelsey Donn: 00:34:35

Like, let's go get drinks and they are an elite reviewer.

Chelsey Donn: 00:34:41

So, you know, as a store owner, if there's one kind of person you Donn don't

Trey Gerrald: 00:34:51

I wonder if this it person I'm assuming is not the same person that

Trey Gerrald: 00:34:59

I'm assuming it's not, cuz I wonder if this is gonna be a typical interaction.

Trey Gerrald: 00:35:03

I was

Chelsey Donn: 00:35:04

Yeah.

Chelsey Donn: 00:35:04

I mean, like I said, I think you would, based on the fact that we did go a little

Chelsey Donn: 00:35:17

So I Donn don't think it, it like, you know, puts the final kibosh on

Chelsey Donn: 00:35:24

I also loved Apple's store with, with a lowercase S.

Trey Gerrald: 00:35:29

Yeah.

Chelsey Donn: 00:35:30

I thought that was funny.

Trey Gerrald: 00:35:31

which I think it was like similar to our conversation about like, do you go to

Chelsey Donn: 00:35:35

Do you go to the proper, proper, no.

Chelsey Donn: 00:35:37

And apple store, or do you go to is an apple store with a lowercase?

Chelsey Donn: 00:35:42

S

Trey Gerrald: 00:35:43

Spelling is good, right?

Chelsey Donn: 00:35:44

spelling and grammar is good.

Chelsey Donn: 00:35:46

Lots of fun, little parentheticals throughout you ready to crown.

Chelsey Donn: 00:35:53

All right, let's do it.

Chelsey Donn: 00:35:54

Let's crown staff.

Trey Gerrald: 00:35:55

So Chelsey and I each have our own set of zero to five crown cards in an

Trey Gerrald: 00:36:02

We will simultaneously reveal our ratings

VOICEOVER: 00:36:07

Queens are Tabulating.

Trey Gerrald: 00:36:14

Tabulating.

Chelsey Donn: 00:36:15

All right.

Chelsey Donn: 00:36:16

I'm holding up four crowns.

Chelsey Donn: 00:36:17

Trey is holding up four and a half crowns.

Chelsey Donn: 00:36:20

All right, Trey, why four and a half crowns for stuff.

Trey Gerrald: 00:36:22

I just thought it was so entertaining.

Trey Gerrald: 00:36:25

I thought it was so funny.

Trey Gerrald: 00:36:26

I don't know that I agree with Steph's attack nor approach to life

Trey Gerrald: 00:36:37

I, but it was really entertaining to me and it do, it would make me want to see

Trey Gerrald: 00:36:46

I took the half crown off because ultimately girl, they fixed your computer for you and didn't charge

Chelsey Donn: 00:36:51

Sure.

Chelsey Donn: 00:36:51

Good.

Chelsey Donn: 00:36:52

Yeah,

Trey Gerrald: 00:36:52

So why are you like swearing them off?

Trey Gerrald: 00:36:55

You're never gonna deal with them again.

Trey Gerrald: 00:36:56

Maybe your it person was having a bad day or maybe they thought you were a secret shopper.

Trey Gerrald: 00:37:01

And so they weren't going to talk

Chelsey Donn: 00:37:02

they thought she was a secret shopper, they should have behaved better though.

Trey Gerrald: 00:37:07

Yeah.

Trey Gerrald: 00:37:07

So I said four and a half because I think it's really useful.

Trey Gerrald: 00:37:10

I think it's really funny, but, uh, I don't think that I interact in

Trey Gerrald: 00:37:17

And I don't think that everyone's gonna encounter this and hopefully most people

Trey Gerrald: 00:37:27

So why did you say four?

Chelsey Donn: 00:37:28

I went with four for most of the same reasons.

Chelsey Donn: 00:37:31

I kind of like staff, even though she's a bit, you know, spicy, I'm a fan.

Chelsey Donn: 00:37:36

I did take off the one crown because I thought we were attributing a lot of

Chelsey Donn: 00:37:46

To this particular store.

Chelsey Donn: 00:37:48

And that's where I felt like we, we sort of lost the fight a little bit.

Chelsey Donn: 00:37:52

That being said, I would read this review, wanna do a little more

Chelsey Donn: 00:37:59

So there was impact there.

Chelsey Donn: 00:38:01

It was entertaining and really got high marks on all the other categories.

Chelsey Donn: 00:38:06

So for that reason, I went with four crowns for Seth.

Trey Gerrald: 00:38:10

Love that I'm so surprised with the free cussing that this is an elite

Chelsey Donn: 00:38:17

I guess that Yelp does not discriminate against, you know, language

Chelsey Donn: 00:38:28

Right.

Chelsey Donn: 00:38:28

Thank

Trey Gerrald: 00:38:28

Well, good job.

Trey Gerrald: 00:38:29

Fun review.

Chelsey Donn: 00:38:31

you.

Chelsey Donn: 00:38:31

Thank you.

Chelsey Donn: 00:38:31

Thank you.

Chelsey Donn: 00:38:32

All right, Trey.

Chelsey Donn: 00:38:33

Well, I think we've done it.

Chelsey Donn: 00:38:35

As hard as it is to believe.

Chelsey Donn: 00:38:37

And we have reached the most Regal portion of our show.

Chelsey Donn: 00:38:41

Trey, who are you inducting tonight for

VOICEOVER: 00:38:46

My Royal line.

Trey Gerrald: 00:38:47

All right.

Trey Gerrald: 00:38:48

Very interesting.

Trey Gerrald: 00:38:49

Well, I actually have a listener's induction, so I got a DM

Chelsey Donn: 00:38:54

love that love that.

Trey Gerrald: 00:38:58

from a listener on Instagram, whose handle is.

Trey Gerrald: 00:39:03

He who is into and he who is into hi,

Chelsey Donn: 00:39:09

Hi.

Trey Gerrald: 00:39:10

they would like to induct the film.

Trey Gerrald: 00:39:14

Shaza

Chelsey Donn: 00:39:16

my God.

Chelsey Donn: 00:39:17

Okay.

Chelsey Donn: 00:39:17

Continue.

Trey Gerrald: 00:39:18

so wait, what did you just, oh my God.

Trey Gerrald: 00:39:20

About?

Chelsey Donn: 00:39:20

Cause there's this whole thing about like Shaza versus

Chelsey Donn: 00:39:28

Yeah.

Trey Gerrald: 00:39:29

Okay.

Trey Gerrald: 00:39:30

So I naturally was like, oh my gosh, Shaq.

Trey Gerrald: 00:39:33

Oh my gosh.

Trey Gerrald: 00:39:34

Yes.

Trey Gerrald: 00:39:34

I can't way to induct this.

Trey Gerrald: 00:39:35

Like I love that.

Trey Gerrald: 00:39:36

So then thankfully right before recording, I did a little Google and the results were

Trey Gerrald: 00:39:52

He doesn't look anything like Shaq.

Trey Gerrald: 00:39:54

So then I was like, wait, Didn't I see something about the Bernstein bears and Kaza

Trey Gerrald: 00:40:06

Where we, we MIS

Chelsey Donn: 00:40:09

Oh, yay.

Chelsey Donn: 00:40:10

Yeah.

Chelsey Donn: 00:40:11

Oh, the something effect the, the, like the, yes.

Chelsey Donn: 00:40:16

Yes.

Trey Gerrald: 00:40:17

then I was like, oh, okay.

Trey Gerrald: 00:40:19

So then I found Kaza, why do we all think it was Shaza?

Chelsey Donn: 00:40:23

Okay.

Chelsey Donn: 00:40:24

So there's a whole thing with Shaza.

Chelsey Donn: 00:40:26

I have to find, just give me one, one second, cuz I wanna get this right.

Chelsey Donn: 00:40:30

Cuz I like actually did a lot of research about this, so I'll be able to talk

Chelsey Donn: 00:40:37

Okay.

Chelsey Donn: 00:40:38

So there is this thing.

Chelsey Donn: 00:40:40

Yes.

Chelsey Donn: 00:40:41

It, it goes into this whole effect where.

Chelsey Donn: 00:40:44

A bunch of kids, like our age in the nineties, remember two movies Shaza which starred

Chelsey Donn: 00:40:57

Check.

Chelsey Donn: 00:40:58

And apparently there's like a whole government conspiracy thing where for whatever reason, this

Chelsey Donn: 00:41:13

And it's actually like really hard to find it.

Chelsey Donn: 00:41:16

On the internet.

Chelsey Donn: 00:41:16

Like, even if you Google Shaza, like you said, you found that other movie, you didn't find

Chelsey Donn: 00:41:32

They even did.

Chelsey Donn: 00:41:34

A parody of it, where they kind of recreated it.

Chelsey Donn: 00:41:38

And so now people are saying, you're remembering this parody.

Chelsey Donn: 00:41:41

You're not remembering the real thing.

Chelsey Donn: 00:41:44

And there's a lot of people who feel like we're all being whistle

Chelsey Donn: 00:41:49

In fact, in an interview, ironically, on a podcast, which, you know,

Chelsey Donn: 00:41:55

This was a few years ago.

Chelsey Donn: 00:41:56

Sinbad did say.

Chelsey Donn: 00:41:58

There was in fact, a movie called Chiam that he started, that he was told by the government or

Chelsey Donn: 00:42:09

I Donn Donn.

Chelsey Donn: 00:42:10

It's like a whole thing.

Chelsey Donn: 00:42:12

Trey, the idea, I guess, beyond like why would the government wipe our memories of this movie?

Chelsey Donn: 00:42:19

Shaza is it's become more of this generalized conversation of.

Chelsey Donn: 00:42:25

If this then what?

Chelsey Donn: 00:42:27

Right.

Chelsey Donn: 00:42:27

So like if the government is capable of erasing our memories of particular events, and this movie

Chelsey Donn: 00:42:42

What else are they hiding?

Chelsey Donn: 00:42:43

And people are passionate.

Chelsey Donn: 00:42:45

Like if you wanna have fun, get on Reddit and look up Shazam or Google Shaza, but Google Shaza

Trey Gerrald: 00:42:56

Okay, this is like

Chelsey Donn: 00:42:58

did this person that wrote in, who was giving this nomination?

Chelsey Donn: 00:43:00

Did they give any other detail?

Chelsey Donn: 00:43:02

They were just like, I wanna nominate Shaza.

Trey Gerrald: 00:43:04

they said, S H a Z a M exclamation mark, which is the title

Trey Gerrald: 00:43:12

So he who is into, on Instagram.

Trey Gerrald: 00:43:15

Did you mean Sinbad?

Trey Gerrald: 00:43:17

Did you mean Zachary Levi?

Trey Gerrald: 00:43:19

Did you mean Shaq to help?

Trey Gerrald: 00:43:21

Because we're trying

Chelsey Donn: 00:43:22

Right.

Chelsey Donn: 00:43:22

Did you mean Kaza,

Trey Gerrald: 00:43:24

Did you mean this whole conspiracy theory, which is much darker

Chelsey Donn: 00:43:28

right?

Trey Gerrald: 00:43:29

I hope that it's a conspiracy theory and it's not systematic racism and people are

Chelsey Donn: 00:43:35

Some people said that like, some people that's the mandala effect or whatever

Chelsey Donn: 00:43:53

It is very weird.

Chelsey Donn: 00:43:54

Like I do feel like I vaguely remember Simbad playing a genie, but that's the whole joke is

Trey Gerrald: 00:44:02

Well, I mean, the minute you said Sinbad, I was like, so what is that about?

Trey Gerrald: 00:44:09

But I don't remember Kaza.

Trey Gerrald: 00:44:11

I don't remember the title Kaza.

Trey Gerrald: 00:44:13

Why, why would I naturally think that that word Kaza is Shaza they're two different words.

Trey Gerrald: 00:44:20

I don't know.

Chelsey Donn: 00:44:21

I don't know.

Chelsey Donn: 00:44:21

We all do it.

Trey Gerrald: 00:44:22

Well, for that reason, I am inducting Shazaam

Chelsey Donn: 00:44:29

I.

Trey Gerrald: 00:44:30

on behalf of our listener at he who is into so mazeltov.

Chelsey Donn: 00:44:37

I hope at who he is into we'll call up when E five zero review zero

Trey Gerrald: 00:44:46

Yes.

Trey Gerrald: 00:44:46

And please the floodgates are opened.

Trey Gerrald: 00:44:49

If you know anything

Chelsey Donn: 00:44:51

If you have any information.

Trey Gerrald: 00:44:53

if this is interesting to you, our listeners, if you have any

Trey Gerrald: 00:45:01

We can do as we have in previous episodes, disguise your voice with the technology available

Trey Gerrald: 00:45:09

If you don't want to be found out at your place of employment, please, please call in.

Trey Gerrald: 00:45:15

Otherwise, yay.

Trey Gerrald: 00:45:16

Shazam.

Trey Gerrald: 00:45:17

Go and enjoy that.

Trey Gerrald: 00:45:17

2019 Marvel, DC, whatever movie.

Chelsey Donn: 00:45:21

Donn Donn.

Chelsey Donn: 00:45:21

Yeah.

Chelsey Donn: 00:45:21

Okay.

Chelsey Donn: 00:45:22

Yeah, sure.

Trey Gerrald: 00:45:23

There you go.

Trey Gerrald: 00:45:23

Royal Highness.

Chelsey Donn: 00:45:24

Yeah,

Trey Gerrald: 00:45:26

Wow.

Trey Gerrald: 00:45:26

That took a really interesting turn.

Trey Gerrald: 00:45:28

And

Chelsey Donn: 00:45:28

one of the weirder nominations.

Chelsey Donn: 00:45:30

I know only cuz I really like went deep into a rabbit hole with this.

Trey Gerrald: 00:45:35

you knew so much.

Trey Gerrald: 00:45:35

Well, all right.

Trey Gerrald: 00:45:36

We'll, we'll talk more on the after show about that.

Trey Gerrald: 00:45:38

And other news we've done it.

Trey Gerrald: 00:45:40

We've reached the end of today's proper episode.

Trey Gerrald: 00:45:43

That's another round on the R U and RQ Sinbad, proper P show.

Chelsey Donn: 00:45:49

Did the episode really exist though?

Chelsey Donn: 00:45:51

Or was it a figment of our imagination?

Trey Gerrald: 00:45:53

I think it did.

Trey Gerrald: 00:45:54

But then Melrose Mac lost our data.

Trey Gerrald: 00:45:57

It's a ghost from crazy's

Chelsey Donn: 00:45:57

you're right.

Chelsey Donn: 00:45:58

And it's a never even existed.

Chelsey Donn: 00:46:01

It's a ghost.

Chelsey Donn: 00:46:02

Exactly.

Chelsey Donn: 00:46:03

Thank you for joining us today.

Chelsey Donn: 00:46:05

If you like what you heard, share the show with a friend, please.

Trey Gerrald: 00:46:09

And if you didn't like what you heard, please share the show

Chelsey Donn: 00:46:13

If you'd like to support the production of our show, visit Review

Chelsey Donn: 00:46:22

Thank you for those tips coming in.

Chelsey Donn: 00:46:24

I can't tell you how much it means and how much it brightens both Trey and

Chelsey Donn: 00:46:31

So thank you.

Chelsey Donn: 00:46:32

Thank you.

Chelsey Donn: 00:46:32

Thank you.

Chelsey Donn: 00:46:32

And if you'd like to give us a tip, go over Review That Review dot com slash donate.

Trey Gerrald: 00:46:38

For free, you could join our mailing list at Review That Review dot com

Chelsey Donn: 00:46:44

Hit up our voice mailbox.

Chelsey Donn: 00:46:46

1 8 50 review zero.

Chelsey Donn: 00:46:49

You can follow us on all the socials at the review Queens.

Chelsey Donn: 00:46:52

I'm at ChelseyBD.

Trey Gerrald: 00:46:56

Trey Shaza.

Trey Gerrald: 00:46:57

Nope.

Trey Gerrald: 00:46:58

Trey Gerrald.

Trey Gerrald: 00:47:00

On today's after show pod, Chelsey, and I are going to be rating and reviewing a

Chelsey Donn: 00:47:13

Oh, okay.

Chelsey Donn: 00:47:14

I like that.

Chelsey Donn: 00:47:15

Uh,

Trey Gerrald: 00:47:16

and, uh, just so you know, the subject is not sturdy.

Trey Gerrald: 00:47:20

So to find out what made Chelsey say.

Chelsey Donn: 00:47:23

my baloney has a first name.

Chelsey Donn: 00:47:26

It's O S C a R.

Chelsey Donn: 00:47:28

And find out what made Trey Trey say.

Trey Gerrald: 00:47:31

I hope the government doesn't erase this podcast.

Trey Gerrald: 00:47:33

I spend so many hours every week editing this podcast.

Trey Gerrald: 00:47:36

Please don't erase it from people's memories.

Chelsey Donn: 00:47:38

Then join our Patreon page at Patreon dot com slash Review That Review to hear

Chelsey Donn: 00:47:54

You're a Queen.

Chelsey Donn: 00:48:00

Yes,

VOICEOVER: 00:48:05

That Review as an independent podcast, certain names have been.

VOICEOVER: 00:48:08

Or changed to protect the guilty executive priests by Trey Gerrald and Chelsey Donn with

VOICEOVER: 00:48:15

Our cover art was designed by Lovo and our theme song was written by Joe

Trey Gerrald: 00:48:22

But the thing about the Bernstein bears is that

Chelsey Donn: 00:48:24

It's Bernstein Bernstein.

Chelsey Donn: 00:48:27

Right?

Chelsey Donn: 00:48:28

We all thought it was Bernstein.

Chelsey Donn: 00:48:29

What like the Jewish last name Bernstein, and then it became Bernstein, but then

Chelsey Donn: 00:48:37

No, it makes sense.

Chelsey Donn: 00:48:39

But I think some places, it still said Bernstein.

Chelsey Donn: 00:48:42

I Donn don't know.

Chelsey Donn: 00:48:42

I Donn don't trust anything anymore.

Chelsey Donn: 00:48:44

You guys.

Chelsey Donn: 00:48:45

Did you ever try that game on Instagram or whatever, where you have to like ch you

Trey Gerrald: 00:48:56

No, but we're gonna do that on the after show.