Episode 13: The Stanley Hotel / Hex: Old World Witchery

CHELSEY: 00:00:30

Hello.

TREY: 00:00:32

Hi!

CHELSEY: 00:00:33

All it takes is a little riff from Natalie to get me feeling better, you know?

TREY: 00:00:37

Amen.

CHELSEY: 00:00:38

All right.

CHELSEY: 00:00:38

Welcome everyone to Review That Review the podcast dedicated to reviewing...

TREY: 00:00:44

Reviews!

TREY: 00:00:46

We're just like Siskel and Ebert only instead of reviewing cinematic masterpieces, we

CHELSEY: 00:00:57

That is Trey Gerrald.

TREY: 00:00:59

And that is Chelsey Donn

CHELSEY: 00:01:02

and together we're...

VOICEOVER: 00:01:04

The Review Queens.

TREY: 00:01:08

Oh my God.

TREY: 00:01:09

That was so weird.

TREY: 00:01:11

We were saying the opposite things.

TREY: 00:01:12

It was so ooky spooky.

CHELSEY: 00:01:15

Well, I'm completely disoriented.

CHELSEY: 00:01:20

AH!!!

CHELSEY: 00:01:21

What is that?

CHELSEY: 00:01:27

Could it be....

CHELSEY: 00:01:28

What is the ooky spooky music?

CHELSEY: 00:01:29

The ghost of

CHELSEY: 00:01:30

This is episode 13,

TREY: 00:01:32

I'm scared.

TREY: 00:01:34

It's episode 13.

TREY: 00:01:35

It's so spooky.

CHELSEY: 00:01:37

It's terrifying!

CHELSEY: 00:01:38

With that in mind, I'll start, I'll talk about my week for a second.

TREY: 00:01:42

Please go!

CHELSEY: 00:01:43

I feel like I've had a spooky week.

CHELSEY: 00:01:45

I had a real life encounter with a Karen this week.

CHELSEY: 00:01:49

It was terrifying.

CHELSEY: 00:01:52

But it happened at Best Buy.

CHELSEY: 00:01:54

and Karen was standing next to me and this individual carried with her a

CHELSEY: 00:02:02

She actually arrived at the desk after me, but her energy was so intense that I was like, go ahead.

CHELSEY: 00:02:08

The manager came over and he was being really nice and he was trying to help her.

CHELSEY: 00:02:13

And then the second, like literally the second he left, she was like, Where'd he go, when is

CHELSEY: 00:02:19

How long is this going to take?

CHELSEY: 00:02:20

I don't have all day.

CHELSEY: 00:02:21

I am very busy person.

CHELSEY: 00:02:22

Like I'm in a rush.

CHELSEY: 00:02:23

I'm an, and my point is like, okay, if you're in that much of a rush, then do this later.

CHELSEY: 00:02:29

At one point, she was like, my dog, I gotta pick up my dog.

CHELSEY: 00:02:31

Like if your dog is waiting for you to pick them up, this might not be a

CHELSEY: 00:02:38

Like, just deal with it.

CHELSEY: 00:02:40

I don't know.

CHELSEY: 00:02:41

Just have a little bit of compassion for these people that are working.

CHELSEY: 00:02:44

And I don't know, I had an issue to deal with and it took them a little while to deal with mine too.

CHELSEY: 00:02:48

But after seeing how intense this other person was, I was just like, I've had to be really nice.

CHELSEY: 00:02:53

So anyway, Real Life Karen Alert, they exist.

CHELSEY: 00:02:58

They exist.

CHELSEY: 00:02:58

They're everywhere.

CHELSEY: 00:02:59

and it's,

VOICEOVER: 00:03:00

Oh my God!

VOICEOVER: 00:03:00

It's a Karen!

CHELSEY: 00:03:01

And it's terrifying.

VOICEOVER: 00:03:04

Oh my God!

VOICEOVER: 00:03:05

It's a Karen!

TREY: 00:03:06

I didn't mean to push that twice.

TREY: 00:03:07

It's so spooky.

CHELSEY: 00:03:08

It was terrifying.

CHELSEY: 00:03:09

Anyway, Trey.

CHELSEY: 00:03:10

How was, how was your week?

TREY: 00:03:11

You experienced that and you wouldn't share with me cause you

TREY: 00:03:16

Which is hilarious.

CHELSEY: 00:03:16

It's true.

CHELSEY: 00:03:17

I mean, it wasn't like I guys like thinking about it now.

CHELSEY: 00:03:19

Maybe it wasn't the most interesting story.

CHELSEY: 00:03:21

Maybe I should have just told Trey in the moment, but...

TREY: 00:03:23

I mean, I understand you saw Karen and the wild and this is the place to share

TREY: 00:03:31

My week's been fine.

TREY: 00:03:32

We, we are dealing slightly with little piddles from...

CHELSEY: 00:03:36

Piddles?!

TREY: 00:03:37

From our, um, niece's dog Laila that we're babysitting for three weeks.

TREY: 00:03:40

She likes to do little Pee-Pees here and there.

CHELSEY: 00:03:42

Oh!

CHELSEY: 00:03:43

Little Pee-Pee piddles.

TREY: 00:03:46

Do you guys call those a piddle?

CHELSEY: 00:03:47

I don't think I've ever heard it called a piddle, but I like it.

TREY: 00:03:51

That's really funny.

TREY: 00:03:52

Cause our nephew is staying with us and he's 13 and David referred to it as a piddle.

TREY: 00:03:58

He was laughing, laughing, laughing at like that word.

TREY: 00:04:01

And I thought is that because I think I taught the word to David, but maybe that's a Southern word.

TREY: 00:04:05

Whatever.

CHELSEY: 00:04:05

Oh, is that a thing that like a lot of people in the south are like,

TREY: 00:04:13

That's a really good question.

TREY: 00:04:14

I think my mom always said like, oh, what have you been doing today?

TREY: 00:04:17

Oh, nothing just piddling around like that.

CHELSEY: 00:04:19

Oh, that sounds familiar.

TREY: 00:04:22

But somehow in my brain, like whenever there's like a little, a little Tee Tee mess,

CHELSEY: 00:04:28

A little piddle.

CHELSEY: 00:04:29

Well this Karen took a little piddlel in the middle of the Best Buy and you're then Laila...

CHELSEY: 00:04:35

Laila's been piddling...

TREY: 00:04:37

everywhere!

CHELSEY: 00:04:37

Everywhere.

CHELSEY: 00:04:38

And with that in mind, I just feel like both of us, this was like a rough week, right?

CHELSEY: 00:04:42

You've been dealing with piddling.

CHELSEY: 00:04:43

I've been dealing with Karen,

TREY: 00:04:45

As you were talking about Karen...

CHELSEY: 00:04:46

I already complained.

TREY: 00:04:48

Well, I was going to say, are we in the complaints already?

TREY: 00:04:51

Or are we just like recapping our weeks?

TREY: 00:04:53

It was very hard to tell, which...

CHELSEY: 00:04:55

Which is, I have a complaint too, which is odd for us because they do feel like

CHELSEY: 00:04:59

And then here here's like complaint.

CHELSEY: 00:05:00

But this time I feel like we're both feeling sort of complainy.

CHELSEY: 00:05:03

So I have another complaint to get off my chest and I'd love to hear yours.

CHELSEY: 00:05:06

So tell me about yours.

VOICEOVER: 00:05:08

Lodge A Complaint.

TREY: 00:05:09

Okay.

TREY: 00:05:09

So my complaints, I don't, this is a little inside baseball, but it really does annoy me.

TREY: 00:05:14

Okay.

TREY: 00:05:14

So there's this website and it is called BroadwayWorld.com.

CHELSEY: 00:05:18

Love it.

TREY: 00:05:18

I would say in my opinion, it's sort of second tier to a website called

TREY: 00:05:29

They use the playbill organization.

TREY: 00:05:33

It's a trademark thing.

TREY: 00:05:34

It's the little yellow banner at the top.

TREY: 00:05:35

It's a very specific type font.

TREY: 00:05:37

Anyway, a lot of news for the Broadway culture.

TREY: 00:05:42

Yeah, it's comes up on playbill.

TREY: 00:05:43

So BroadwayWorld is like they operate individual websites for every state.

TREY: 00:05:49

And so somewhere along the line, Broadway World realized that they could get a lot more traction

TREY: 00:06:00

But the thing is, is that the only way to win these awards is by the number of votes.

TREY: 00:06:05

So it really turns into like a popularity contest.

TREY: 00:06:08

It'll be like, what my complaint today is about are these acting Broadway World

CHELSEY: 00:06:21

Sure.

TREY: 00:06:22

And they get nominated for Papa Pig, best actor.

TREY: 00:06:27

And in order to win in the Saskatchewan BroadwayWorld Acting Awards, you have

TREY: 00:06:35

So people there are many offenders in my life will go on this, um, campaign on social media

TREY: 00:06:45

Please vote for me."

TREY: 00:06:46

And it's like, girl, I did not see you play Papa pig in the Saskatchewan

CHELSEY: 00:06:51

I can't vouch for your performance.

TREY: 00:06:53

And then the people that take it very seriously, they'll listed as like

TREY: 00:07:03

And it's all just a little silly to me because.

TREY: 00:07:05

There is no merit to winning because you've just bothered enough people.

CHELSEY: 00:07:10

It's not as if there was like a council of people that saw this person

TREY: 00:07:17

No, because it's like individual states and there's just no one policing it.

TREY: 00:07:21

So then it becomes.

TREY: 00:07:24

Obviously, I don't like confrontation, but like here I am talking about it on a podcast,

TREY: 00:07:39

Please just vote."

TREY: 00:07:40

And it's like, well then what are we doing here?

CHELSEY: 00:07:42

Right.

CHELSEY: 00:07:43

And they don't know, like, you're a queen, you're a Review Queen.

CHELSEY: 00:07:46

Like we take this job very seriously.

CHELSEY: 00:07:48

I'm not going to just throw you a vote.

CHELSEY: 00:07:50

If I, if I haven't seen, if you have the chops to pull off this role.

TREY: 00:07:54

Well, the next time this happens, I really can say, "Unfortunately,

TREY: 00:08:00

Here's a link to the podcast.

TREY: 00:08:01

Why don't you give it a listen!?"

CHELSEY: 00:08:02

That's true.

TREY: 00:08:03

That's my complaint.

TREY: 00:08:04

Just don't ask people for popularity contest.

TREY: 00:08:07

That's sort of obnoxious, whatever everyone finds their own bliss.

TREY: 00:08:12

Anyway, that is my complaint.

TREY: 00:08:14

So if you are an offender of that, stop sending them to me.

TREY: 00:08:18

Chelsey, what is yours complaint this week?

CHELSEY: 00:08:22

Thank you for asking.

CHELSEY: 00:08:23

I want to get something off of my chest today.

CHELSEY: 00:08:26

Uh, and when I say that, I mean, literally.

CHELSEY: 00:08:29

Yep, listen, my complaint is you probably can't empathize with me and I hope some people listening

CHELSEY: 00:08:48

And they're just, they're terrible.

CHELSEY: 00:08:50

Like they, they never make it through a wash.

CHELSEY: 00:08:53

They just end up bundled and in the middle and they look like a weird growth on your chest.

CHELSEY: 00:08:58

I just don't understand, like if you're not going to take the time to actually sew in a proper

CHELSEY: 00:09:22

That's like, oh my God, thank God I have this.

CHELSEY: 00:09:25

Sometimes they'll have a bathing suit that has that, but they'll at least leave a slit

CHELSEY: 00:09:32

Like this is a real waste.

CHELSEY: 00:09:34

Talk about The Giving Tree and like just wasting all of this resources.

CHELSEY: 00:09:40

Fine.

CHELSEY: 00:09:41

At least I can remove it.

CHELSEY: 00:09:42

The bathing suits that I have, I had a cut a hole in it.

CHELSEY: 00:09:45

I had to literally damage my bathing suit to retract this thing.

CHELSEY: 00:09:51

Like ridiculous.

CHELSEY: 00:09:52

The amount of time I've wasted on this.

CHELSEY: 00:09:54

So any bathing suit designers out there, we gotta do better.

TREY: 00:09:57

Do they like get deformed when you like put them in the dryer or something?

CHELSEY: 00:10:01

That's what I'm saying.

CHELSEY: 00:10:02

Like a hundred, like it, like it folds into itself.

CHELSEY: 00:10:04

And then it becomes like a triangle, like, but like not in a sexy way, not like in a Madonna,

CHELSEY: 00:10:12

In like a really unattractive, like, strange growth on my chest.

CHELSEY: 00:10:17

Kind of like it.

CHELSEY: 00:10:18

It's so not serving the purpose that it seems to be intending to serve.

CHELSEY: 00:10:25

It's a shoulder pad, it's basically a shoulder pad.

TREY: 00:10:28

That's what I was picturing.

CHELSEY: 00:10:30

Yeah.

CHELSEY: 00:10:30

That they've they've inserted or into the thing, but they don't sew it in.

CHELSEY: 00:10:34

So it just flimsy in there.

CHELSEY: 00:10:36

Anyway, I feel great that I got that off my chest because whew!

TREY: 00:10:40

These like body deformations and these liars, all of these topics, they're just so

TREY: 00:10:46

ooky spooky.

TREY: 00:10:46

I'm scared.

CHELSEY: 00:10:53

I'm definitely afraid.

TREY: 00:10:54

Well, thank you for sharing that.

TREY: 00:10:56

Thank you for letting me in on that.

TREY: 00:10:58

I'm really appreciative to know that...ooop...

VOICEOVER: 00:11:00

Listener Voicemail

TREY: 00:11:04

Chels-Chels.

TREY: 00:11:05

Guess What?

CHELSEY: 00:11:05

Oh my God!

TREY: 00:11:06

We've got a shitty, shitty Listener Voicemail today.

CHELSEY: 00:11:10

Oh, my God.

CHELSEY: 00:11:11

It's shitty?

TREY: 00:11:12

I might be tipping the hat...

TREY: 00:11:14

tipping...

TREY: 00:11:14

my hat?

TREY: 00:11:15

Tipping the hand?

CHELSEY: 00:11:16

Tipping your hat?

CHELSEY: 00:11:16

You might be giving me a little bit of a clue there.

TREY: 00:11:20

Well, let's listen to today's Listener Voicemail.

CHELSEY: 00:11:23

I'd love to hear it.

CHELSEY: 00:11:24

Let's hear it.

VOICEOVER: 00:11:25

Hey, Review Queens.

VOICEOVER: 00:11:26

This is James and I have got to Lodge a Complaint.

VOICEOVER: 00:11:29

I just am so done with the people who don't pick up their dog's poop.

VOICEOVER: 00:11:35

It is causing aninflux of flies in, in central Los Angeles at the moment, especially when you

VOICEOVER: 00:11:45

People treat the dog park as if it's like daycare and they don't have to pay

VOICEOVER: 00:11:50

You have to pick up the poop.

VOICEOVER: 00:11:51

Am I alone?

VOICEOVER: 00:11:52

I don't think so.

VOICEOVER: 00:11:53

Who are these people?

VOICEOVER: 00:11:54

What world did they come from?

VOICEOVER: 00:11:56

Ugh.

VOICEOVER: 00:11:57

I'm done kvetching.

VOICEOVER: 00:11:59

Thank you.

CHELSEY: 00:12:01

Yay.

TREY: 00:12:01

Yay, James!

TREY: 00:12:03

That was so good!

CHELSEY: 00:12:03

James, I'm glad you got that off your chest.

CHELSEY: 00:12:04

I agree.

CHELSEY: 00:12:05

Like, I always think like, people do this thing where I think they try to

CHELSEY: 00:12:11

I just, I didn't know that my dog pooped there, like you knew.

TREY: 00:12:15

Yeah, that's not real.

TREY: 00:12:16

I was a Professional Dog Walker for a couple of years in New York City.

CHELSEY: 00:12:21

Wow.

TREY: 00:12:22

So I can really relate to this conversation.

TREY: 00:12:24

It's very interesting.

TREY: 00:12:25

I've never thought about the analogy that James just presented.

TREY: 00:12:28

That dog owners treat the dog park as a daycare, but like it's interesting the point

TREY: 00:12:37

I'm not paying attention.

TREY: 00:12:38

It's like that.

TREY: 00:12:39

I've never really thought about that.

TREY: 00:12:40

That is so true.

TREY: 00:12:41

I've also never correlated flies with dog poop, but that is so interesting.

CHELSEY: 00:12:47

Yes!

CHELSEY: 00:12:47

Also the flies in Los Angeles right now, the flies are out of control right now.

CHELSEY: 00:12:52

I mean, even if the poop is to blame.

CHELSEY: 00:12:56

James is making me feel like maybe it is, then I do think there's

CHELSEY: 00:13:01

I mean, they'll give you a parking ticket in Los Angeles if your tires are

TREY: 00:13:10

Right.

CHELSEY: 00:13:10

Maybe we need to hire some of those meter maids to watch the poop.

CHELSEY: 00:13:14

Just sayin'!

TREY: 00:13:14

Can you imagine?

TREY: 00:13:15

I have been yelled at many times in New York City bending over, picking up dog poop by

TREY: 00:13:28

And I'm literally in the process of picking up the poop...

CHELSEY: 00:13:30

And you're like, This is New York City, baby.

CHELSEY: 00:13:32

Like there's a million people that walk past your Brownstone everyday!

TREY: 00:13:36

And why are you yelling at me while I'm in the act of picking it up?

CHELSEY: 00:13:38

I'm clearly not the perpetrator!

TREY: 00:13:40

James.

TREY: 00:13:41

It's a really great complaint.

TREY: 00:13:42

I hope that you feel some relief by sharing it.

TREY: 00:13:44

That is a definite worthy, uh, complaint to lodge.

CHELSEY: 00:13:48

Very worthy.

CHELSEY: 00:13:49

And we hear you, James.

CHELSEY: 00:13:50

And, uh, we should all do better if you're a dog owner, don't forget your poop bags.

TREY: 00:13:56

Think of the impact of the poop.

TREY: 00:13:57

This is a great reminder.

CHELSEY: 00:13:58

This is a good reminder for all of us.

TREY: 00:14:00

Well, Chelsey.

CHELSEY: 00:14:01

Yes?

TREY: 00:14:02

Is it time for us to jump into some of today's spooky, spooky, online reviews?

CHELSEY: 00:14:10

I guess we must.

CHELSEY: 00:14:11

Okay.

CHELSEY: 00:14:12

So in honor, of our 13th episode, holy cannoli, I can't even believe it.Trey and I have each

TREY: 00:14:29

And as we are hoping, we won't be cursed for doing so, we will read you the review.

TREY: 00:14:34

We will break it down and rate and review the impact of the review on a

TREY: 00:14:46

It's a very Regal process that we call

VOICEOVER: 00:14:49

Assess That Kvetch!

TREY: 00:14:51

And kvetch means complain.

CHELSEY: 00:14:53

Alright, who's first, today I'm first today?

CHELSEY: 00:14:56

You are first take it away.

CHELSEY: 00:14:58

My, RQ mama!

VOICEOVER: 00:15:02

Review That Review.

CHELSEY: 00:15:06

All right here we are.

CHELSEY: 00:15:07

So my spooky review is, is from a spooky location called The Stanley.

CHELSEY: 00:15:16

And it's a hotel in Colorado.

CHELSEY: 00:15:20

It's the most famously haunted spot.

CHELSEY: 00:15:23

It's the real life inspiration for Stephen King's book, The Shining.

CHELSEY: 00:15:27

Or the movie if you've seen it with Jack Nicholson, that's what

CHELSEY: 00:15:31

It is a one dot TripAdvisor review from James R.

CHELSEY: 00:15:36

I'm also going to point out that in James R's handle it's Author/Traveler.

CHELSEY: 00:15:42

let's see what James R had to say about The Stanley Hotel.

TREY: 00:15:48

I'm scared.

CHELSEY: 00:15:49

The title is the only things spooky about this attraction is the hotel experience.

CHELSEY: 00:15:58

The only spooky thing about The Stanley is the experience.

CHELSEY: 00:16:03

Just to briefly describe some of the major setbacks we experienced at the

CHELSEY: 00:16:13

Small portions in restaurant.

CHELSEY: 00:16:16

Dirty rooms, damaged rooms.

CHELSEY: 00:16:20

Chemical burns by bleach yielding, distracted staff members.

CHELSEY: 00:16:27

Watered down beverages.

CHELSEY: 00:16:30

Luke warm water.

CHELSEY: 00:16:32

I usually do not do reviews, but I had such a poor experience at this sadly

CHELSEY: 00:16:47

My hashtag horrible experience began early in the process of booking the hotel.

CHELSEY: 00:16:55

I had stayed at the Stanley before, and my experience had always been good to great.

CHELSEY: 00:17:02

However, this was quite some time ago.

CHELSEY: 00:17:05

So when it was time for my family to vacation in Colorado, I went to their site

CHELSEY: 00:17:13

However, their website informed me that the tours had been canceled and that

CHELSEY: 00:17:21

I almost decided to stay somewhere else due to the cost versus lack of amenities, but with all that

CHELSEY: 00:17:37

This was the most expensive location in which we stayed throughout our week long trip in

CHELSEY: 00:17:47

We arrived right around four o'clock, which was to our knowledge check-in time.

CHELSEY: 00:17:52

Having stayed at the hotel before I know to get there right around the time as the rooms

CHELSEY: 00:18:02

Though, I was second in line, it took a while to be waited on as there was

CHELSEY: 00:18:10

I was patient and pilot...

CHELSEY: 00:18:13

as I enjoyed looking at the scenery in the lobby, I noticed that a tour went by.

CHELSEY: 00:18:20

When I got up to the counter, the individual was short and hurried.

CHELSEY: 00:18:24

I was given a door card and informed the elevator was not working, which was not a pleasant

CHELSEY: 00:18:36

I also asked about the tours, which contrary to their website were being conducted.

CHELSEY: 00:18:42

I wasn't very excited only to find out they were sold out, which could have been a

e room had the best view ever: 00:18:51

The courtyard of the restaurant and the backside of the hotel.

e room had the best view ever: 00:18:59

So much for a dazzling mountain view.

e room had the best view ever: 00:19:02

I've had better views at Motel 6 or the Super 8 in the Midwest than I did at this expensive,

e room had the best view ever: 00:19:33

Dirty and moldy damaged, caulking in the bathroom, dirty grout around the tile in the bathroom.

e room had the best view ever: 00:19:39

My partner and I were appalled by the state of the room.

e room had the best view ever: 00:19:43

We decided to eat at the local restaurant that was open, despite the website.

e room had the best view ever: 00:19:48

We had to wait for almost 20 minutes just to be approached by a hostess, even

e room had the best view ever: 00:20:02

We were shown to a dirty table.

e room had the best view ever: 00:20:04

I did not even notice at first that the table was dirty until I noticed

e room had the best view ever: 00:20:12

When I noticed, I started to get up when an employee came over and nuked the entire table,

e room had the best view ever: 00:20:31

But at least we had a clean table.

e room had the best view ever: 00:20:34

The drinks were watered down, but expensive.

e room had the best view ever: 00:20:37

My dish, which was some type of noodle dish had four noodles in it.

e room had the best view ever: 00:20:41

And my partner joked that I must have ordered off the kid's menu.

e room had the best view ever: 00:20:45

The water was lukewarm, so we did not shower.

e room had the best view ever: 00:20:49

And The Shining wasn't even playing on TV.

TREY: 00:20:57

All right.

TREY: 00:20:57

So I have, I have a feeling that James is like, how do I put this?

TREY: 00:21:04

I feel like James is probably like a, It's such a long list of complaints that it, it kind of

CHELSEY: 00:21:21

Right.

CHELSEY: 00:21:21

And a clipboard.

TREY: 00:21:22

And a magnifying glass, which I took notes on because the amount of detail

CHELSEY: 00:21:30

Yeah.

TREY: 00:21:31

They were on hands and knees looking at every single detail.

CHELSEY: 00:21:34

They included a couple pictures by the way of like the caulking.

CHELSEY: 00:21:38

A selfie of themselves wearing a mask and glasses, which is perhaps the magnifying

TREY: 00:21:45

Well, it's also interesting that they had a somewhat not so positive

CHELSEY: 00:21:53

Right.

TREY: 00:21:54

But, they still booked again, which was interesting.

TREY: 00:21:56

And then.

TREY: 00:21:57

Like when it came to the point about the chemical burn, which they teed up really

CHELSEY: 00:22:07

Right.

TREY: 00:22:07

But I will say the whole conversation about Lukewarm water that

TREY: 00:22:13

So like, I really give it to James.

CHELSEY: 00:22:15

Really?

TREY: 00:22:15

Like if it's really...

TREY: 00:22:16

oh my gosh, I have...

TREY: 00:22:17

No, if, if it's too cold in the shower, I can't complete the task.

CHELSEY: 00:22:20

But to me lukewarm isn't cold, lukewarm is like the temperature I would give a...

TREY: 00:22:25

Want a shower to be?

CHELSEY: 00:22:26

Well, no.

CHELSEY: 00:22:27

No, no, no.

CHELSEY: 00:22:28

I would, I would want it to be hot, but I'm just saying like, if I was going to give like my

CHELSEY: 00:22:36

And it wouldn't be like ideal, but I don't think it would cause me not to shower.

CHELSEY: 00:22:40

If it was freezing, hell no.

TREY: 00:22:43

Yeah.

TREY: 00:22:43

I don't know.

TREY: 00:22:44

I am sort of like tired from hearing this review from James.

TREY: 00:22:49

I mean, James is just rattling.

TREY: 00:22:52

Oh my God.

TREY: 00:22:52

I just realized James, and this is not our listener voicemail, James.

CHELSEY: 00:22:55

No.

CHELSEY: 00:22:56

Oh Right!

CHELSEY: 00:22:56

This is the James episode.

TREY: 00:22:58

I hope not.

TREY: 00:23:00

Oh my gosh.

TREY: 00:23:01

We're in the Twilight zone.

CHELSEY: 00:23:02

That's spooky!

CHELSEY: 00:23:03

Doo-doo-doo-doo.

CHELSEY: 00:23:04

Doo-doo-doo-doo.

TREY: 00:23:06

I just feel like it's a lot to take in and it is a glaring problem though, if you, I wonder,

TREY: 00:23:15

Because maybe they didn't update the website about the tour and stuff?

CHELSEY: 00:23:20

Yeah, I wondered about that too.

CHELSEY: 00:23:22

Like it doesn't say, it doesn't say how early they booked it.

CHELSEY: 00:23:26

So who knows?

CHELSEY: 00:23:27

You're right.

CHELSEY: 00:23:27

Maybe like at that point in COVID they were not allowing the tours.

CHELSEY: 00:23:32

And then by the time he got there, they were allowing it and he wasn't on it regularly.

CHELSEY: 00:23:35

Also they, from like my little bit of research about this location, they do have just goes

CHELSEY: 00:23:48

And then, you know.

TREY: 00:23:49

I wonder if that's a different operating company.

CHELSEY: 00:23:52

It might be, who knows?

CHELSEY: 00:23:53

I mean, I'm sure they're trying to monetize in every way they could.

CHELSEY: 00:23:57

I personally thought that maybe James has a side hustle is like a contractor or something by like

CHELSEY: 00:24:09

And he just, I felt like he had a clipboard and he was like, caulking, like

CHELSEY: 00:24:17

I don't know.

CHELSEY: 00:24:17

I thought it was interesting, like you said, like he had stayed here before and he came back.

CHELSEY: 00:24:22

He sort of seemed like he knew what he was getting himself into.

CHELSEY: 00:24:25

How long ago had it been since his last visit?

CHELSEY: 00:24:28

It couldn't possibly have gotten that much worse.

TREY: 00:24:31

It's also interesting that James opens the review by saying the only thing

TREY: 00:24:38

Is James, like an adventure seeker.

TREY: 00:24:40

Does James want to be haunted like is James picking this hotel because it could be spooky?

CHELSEY: 00:24:45

I think he definitely is.

CHELSEY: 00:24:46

And I think that, that, like, as I was researching this a little more, that's a trend.

CHELSEY: 00:24:50

Like people like to stay at ghost hotels and they kind of get pissed if

CHELSEY: 00:24:58

Like he wanted to see those twins in the hallway.

TREY: 00:25:01

Not me, nope.

CHELSEY: 00:25:02

He wanted to hear like red rum and he didn't.

CHELSEY: 00:25:05

Me neither.

CHELSEY: 00:25:06

I'm not at all interested in that.

CHELSEY: 00:25:08

So I can't, uh, get inside the psyche of James here to understand why one would want

CHELSEY: 00:25:19

Right?

CHELSEY: 00:25:20

For James.

TREY: 00:25:21

I'm sort of struggling here with the value Like I recognize that the ho the restaurant is

TREY: 00:25:30

Like the maids for the hotel are not going to be the servers, because it

TREY: 00:25:39

Like, it's not the cleanest.

TREY: 00:25:41

And then you have the opposite extreme that like the table was dirty and then

TREY: 00:25:50

So is it dirty or is it I don't, I just like, I don't know, James, I don't want to

CHELSEY: 00:26:06

It's hard for me because one, I don't think I choose to stay at The Stanley personally,

CHELSEY: 00:26:11

I'd be like, ah-ah, off the list.

CHELSEY: 00:26:13

So like putting that aside,

TREY: 00:26:14

Wait, James references that this is a like high-end hotel at one point, do you,

CHELSEY: 00:26:22

It's a four star hotel.

TREY: 00:26:25

And how many stars can you get?

CHELSEY: 00:26:26

And, it's ranked Number one, among luxury hotels in Estes Park by, by US News and

TREY: 00:26:52

But to james's point, if I am purchasing tickets to a four star luxury,

TREY: 00:27:05

I want exceptional customer service.

CHELSEY: 00:27:07

I do.

CHELSEY: 00:27:08

Yeah, I agree.

CHELSEY: 00:27:10

I agree.

CHELSEY: 00:27:10

I think that, that, uh, I wouldn't stay here if I was reading this review.

CHELSEY: 00:27:14

I don't, I'm like super creeped out by cleanliness, especially now.

CHELSEY: 00:27:18

The toilet thing.

CHELSEY: 00:27:19

That's also like a real pet peeve with the ring around the toilet.

CHELSEY: 00:27:23

So, I wouldn't stay it this hotel.

TREY: 00:27:25

Wait, so tell me about the, um, spelling and grammar because you...

CHELSEY: 00:27:28

okay...

TREY: 00:27:29

Pilot!

CHELSEY: 00:27:29

Yeah, there were...

CHELSEY: 00:27:30

pilot instead of polite.

CHELSEY: 00:27:32

It was funny.

CHELSEY: 00:27:33

Every time I came across like a little spelling error, I was like, maybe you

CHELSEY: 00:27:39

And I wouldn't have had such high standards for you, but his sarcasm, like you said, he's

CHELSEY: 00:27:49

And then at the end of it, you're going to give a sympathy laugh

TREY: 00:27:52

A sympathy, laugh.

TREY: 00:27:54

Yes.

VOICEOVER: 00:27:56

Like he was teeing it up for us.

VOICEOVER: 00:27:58

He teed it up with that, like lack of service, poor service, or you know, that,

VOICEOVER: 00:28:04

And then also like the room had the best few ever, you know, like he.

VOICEOVER: 00:28:10

He was trying, he was, he was utilizing different kinds of humor, sarcasm.

TREY: 00:28:15

I feel like, uh, James went to the writing school of Margaret Mitchell who wrote Gone

CHELSEY: 00:28:22

Yeah.

CHELSEY: 00:28:23

I think he like maxed out the word count.

CHELSEY: 00:28:25

Like as I was reading it, I was like, Ooh, this is like a novella that James wrote about this.

CHELSEY: 00:28:31

And he only mentioned The Shining at the end.

TREY: 00:28:33

I wasn't sure about that.

TREY: 00:28:34

Like, I wasn't sure if that was James trying to be funny, like, 'and it wasn't

CHELSEY: 00:28:44

I think that they play it on loop.

TREY: 00:28:45

I mean, I would, if I was the manager,

CHELSEY: 00:28:46

Yeah.

CHELSEY: 00:28:47

It sounds like the kind of place where they're really leaning into the connection with the

CHELSEY: 00:28:56

So.

TREY: 00:28:57

Do you think James is truthful?

TREY: 00:28:58

Like, is this a common experience?

TREY: 00:29:00

Like what do you think

CHELSEY: 00:29:01

I think James is truthful.

CHELSEY: 00:29:03

Like he had some photographic evidence of the dust, of the grout, um, issue like he..

TREY: 00:29:10

Were their images of the chemical burn?

CHELSEY: 00:29:13

There were no images of the chemical burn.

CHELSEY: 00:29:15

So I think that might be a little bit of hyperbole.

CHELSEY: 00:29:17

I don't know, like I went on a cruise once, um, and they were like washy washy, like all the time.

CHELSEY: 00:29:23

Like they, they had this like spray that they would spray on you and

CHELSEY: 00:29:27

And they weren't going to tell us.

CHELSEY: 00:29:28

So I, I understand, I don't want to be acosted by like some weird chemical thing.

CHELSEY: 00:29:33

And it sounds like this person was like lack luster with their cleaning of the table.

CHELSEY: 00:29:38

You know, like we said before, it's like, when you have an experience with a place.

CHELSEY: 00:29:42

You come to expect that same experience.

CHELSEY: 00:29:44

So when that same experience doesn't happen again, I just think he was all kerfuffled

CHELSEY: 00:29:53

The restaurant was going to be there.

CHELSEY: 00:29:54

Like maybe he, the last time he went booked the tour made reservations at the

CHELSEY: 00:30:02

And I just think he was in a bad mood at that point, maybe understandably so.

CHELSEY: 00:30:08

Right.

CHELSEY: 00:30:08

Um, I don't think it's, it's not valid what he's saying.

CHELSEY: 00:30:14

I just think, It was long-winded for sure.

TREY: 00:30:19

Well, that's what I was going to say about like humor entertainment.

TREY: 00:30:22

Like I was not entertained.

TREY: 00:30:23

I felt like he just, I feel like James was just really unable to be pleased.

CHELSEY: 00:30:31

I'm not really sure what the situation with James was, but I agree.

CHELSEY: 00:30:35

Like, I don't know.

CHELSEY: 00:30:36

I think personally that people want to say if this hotel, because of The Shining, I

CHELSEY: 00:30:49

I'll just do the tour.

TREY: 00:30:50

I'm really having a hard time with this.

CHELSEY: 00:30:52

I am too.

CHELSEY: 00:30:53

I'm struggling.

CHELSEY: 00:30:53

I'm struggling.

TREY: 00:30:54

Well, now I'm curious, like you said, this is number one, four star

TREY: 00:31:01

So I wonder like how many other hotels there?

TREY: 00:31:04

I don't know.

TREY: 00:31:05

It does seem to me like you're staying here for the schtickiness.

TREY: 00:31:08

So like you're not going there to be like wined and dined.

TREY: 00:31:12

That being said, if you are a service industry.

TREY: 00:31:16

Hotel.

TREY: 00:31:17

Hello?

TREY: 00:31:17

Like you need to be clean.

TREY: 00:31:19

Like it needs to be nice to a certain degree, like...

CHELSEY: 00:31:22

Especially now because of COVID.

TREY: 00:31:24

Yeah, I don't.

TREY: 00:31:25

I...

TREY: 00:31:26

could you crown it?

CHELSEY: 00:31:27

I guess I'll crown it.

CHELSEY: 00:31:28

I just feel, I feel a little bit conflicted.

CHELSEY: 00:31:30

I'm not going to lie, but let's crown.

TREY: 00:31:31

Yeah, let's crown it.

TREY: 00:31:33

All right.

TREY: 00:31:33

So Chelsey and I each have our own set of one to five crown cards and an effort to

TREY: 00:31:39

We will simultaneously reveal our rating cards.

VOICEOVER: 00:31:44

The Queens are Tabulating!

TREY: 00:31:47

Are you?

CHELSEY: 00:31:48

Yeah.

CHELSEY: 00:31:48

All right, I'm ready.

CHELSEY: 00:31:49

I changed at the last minute.

TREY: 00:31:52

I'm ready too.

CHELSEY: 00:31:57

Okay.

VOICEOVER: 00:31:57

Total score!

CHELSEY: 00:31:58

Did you do two and a half?

TREY: 00:31:59

I did two and a half, yeah.

CHELSEY: 00:32:00

Yeah.

CHELSEY: 00:32:00

I had two and a half and then last minute I switched to three.

CHELSEY: 00:32:04

We've really reversed here.

CHELSEY: 00:32:05

I'm I'm definitely turning more into the Paula as this, as this goes on.

CHELSEY: 00:32:10

I gave it three because.

CHELSEY: 00:32:12

I think I just kind of didn't like James, no offense, James.

CHELSEY: 00:32:16

And I was like kind of bored by his style of humor.

CHELSEY: 00:32:20

And that was what was making me feel kind of like icky about him.

CHELSEY: 00:32:24

But if I took that away and I was just looking at the information he gave me, I

CHELSEY: 00:32:31

He seemed passionate.

CHELSEY: 00:32:33

He was trying to give us humor.

CHELSEY: 00:32:35

At very least he was really trying to add value and tell the person,

CHELSEY: 00:32:42

Right?

CHELSEY: 00:32:43

Like you should probably know that.

CHELSEY: 00:32:44

And for that reason, I gave him.

CHELSEY: 00:32:47

Why did, why did you give James two and a half?

TREY: 00:32:49

Well, I did two and a half because I didn't want to, I thought I would do three, but

TREY: 00:32:55

I did two and a half because I think there is a little bit of an impact.

TREY: 00:32:59

I do have an impression that it's going to be kind of dirty.

TREY: 00:33:02

Yeah.

TREY: 00:33:03

But I'm also struggling with also kind of, not really liking Janes and which is unfortunate.

TREY: 00:33:10

And we're sorry to James, cause I'm sure James is a lovely person, but just the

TREY: 00:33:17

Sort of made me think I don't know that I would react the way that James reacted.

TREY: 00:33:23

And so for that reason, I did two and a half because while the impact

TREY: 00:33:28

I don't know that maybe, you know, it won't be as bad as James is telling us his experience was

CHELSEY: 00:33:35

I think that's a fair point.

CHELSEY: 00:33:37

And I think something I just thought of when you said that was, I, I do think it's important as

CHELSEY: 00:33:50

Probably not.

CHELSEY: 00:33:51

And that's something I think we should consider.

TREY: 00:33:53

I like that.

TREY: 00:33:54

Yeah.

TREY: 00:33:55

What's the Bang/Buck Ratio.

CHELSEY: 00:33:57

What's the, what's the bang buck in the bang buck on this one was like, not, not the best.

TREY: 00:34:02

Yeah, I agree.

TREY: 00:34:04

All right.

TREY: 00:34:04

Well, very good pick, Chelsey.

TREY: 00:34:06

I love that.

TREY: 00:34:06

I love this whole entire world of reviews.

TREY: 00:34:08

We like meet so many interesting people.

TREY: 00:34:11

Like James is such an interesting author.

TREY: 00:34:14

Uh, all right.

TREY: 00:34:15

Let's take a quick break.

TREY: 00:34:17

And then when we come back, we can get into my ooky spooky review!

CHELSEY: 00:34:23

Ooooh, I hate bats.

TREY: 00:34:31

Do you know what this is?

CHELSEY: 00:34:32

Oh is this..

CHELSEY: 00:34:33

Harry Potter.

TREY: 00:34:36

No, it's the theme to Are You Afraid of the Dark!?

CHELSEY: 00:34:48

Oh yeah!

VOICEOVER: 00:34:48

Hold your crown.

VOICEOVER: 00:34:50

We'll be right back.

TREY: 00:35:12

Alright.

TREY: 00:35:13

I don't know why I have to do that, but I have to do that.

TREY: 00:35:15

It's game time.

TREY: 00:35:17

It's time for us to take a quick ooky spooky spin on the Meryl-Go-Round.

CHELSEY: 00:35:23

Oh my God!

VOICEOVER: 00:35:24

I don't feel like an icon.

VOICEOVER: 00:35:27

Most of the days, I feel like 'I can't!' That's with an, a.

CHELSEY: 00:35:33

I think this is like a very Death Becomes Her themed Meryl-Go-Round.

CHELSEY: 00:35:37

All right.

CHELSEY: 00:35:38

Here's the deal, Trey and I have each picked a rotten scathing, pithy one-star zinger.

CHELSEY: 00:35:44

And with 30 seconds on the clock, we'll take turns, trying to recite the

TREY: 00:35:51

Just like queen Meryl, who does it all.

CHELSEY: 00:35:53

Before the clock runs out.

TREY: 00:35:55

All right.

TREY: 00:35:55

So my one star zinger today is from Google reviews and it is for, following our ooky spooky theme.

TREY: 00:36:04

Uh, I almost played the side effect, but then I decided like it's going to

TREY: 00:36:08

Okay.

TREY: 00:36:08

So this is for Bane Haunted House and Escape Rooms.

TREY: 00:36:14

This is a one star and it is from CoconutWater, parentheses Kelly, J.

CHELSEY: 00:36:21

Coconut water parentheses Kelly J that's her username?

TREY: 00:36:25

Yep.

CHELSEY: 00:36:26

Okay.

TREY: 00:36:27

And their review is "trash."

CHELSEY: 00:36:31

Okay.

CHELSEY: 00:36:33

Pithy indeed!

CHELSEY: 00:36:34

Okay.

CHELSEY: 00:36:35

Are you ready?

TREY: 00:36:36

I think that I'm ready.

TREY: 00:36:37

Yes.

CHELSEY: 00:36:38

Okay.

VOICEOVER: 00:36:43

Drama, trash announcer, breaking news, trash lifetime.

VOICEOVER: 00:37:01

Ah,

VOICEOVER: 00:37:05

rash game

TREY: 00:37:06

show

VOICEOVER: 00:37:11

opera, diva.

CHELSEY: 00:37:16

That was amazing.

TREY: 00:37:17

I was trying to counter balance my last one, which was like

CHELSEY: 00:37:21

That was really long.

CHELSEY: 00:37:22

That's.

CHELSEY: 00:37:23

Yeah, no, I'm glad you did that.

CHELSEY: 00:37:24

All right.

CHELSEY: 00:37:25

Let's see how you did one.

TREY: 00:37:27

This might be a personal best for me.

CHELSEY: 00:37:29

I mean without a doubt.

CHELSEY: 00:37:30

This is a personal best.

CHELSEY: 00:37:32

This is an eight.

TREY: 00:37:36

Oh my gosh.

TREY: 00:37:36

Well, that's what happens when it's one word.

CHELSEY: 00:37:38

That's an overall personal best for the entire friggin podcast!

TREY: 00:37:43

Imagine leaving a review that's just "trash."

CHELSEY: 00:37:46

Trash.

TREY: 00:37:48

All right.

TREY: 00:37:48

So Chelsey, your turn.

TREY: 00:37:50

You're going to be riding on a bat.

TREY: 00:37:52

What was I riding on?

TREY: 00:37:53

I forgot to ask

CHELSEY: 00:37:54

Oh!

CHELSEY: 00:37:55

You're you are riding on a ghost.

CHELSEY: 00:37:56

No, you are riding on a broomstick.

TREY: 00:37:58

That's what I wanted!.

CHELSEY: 00:38:01

I think you, you like entered my brain in that moment and I was like not a ghost!

CHELSEY: 00:38:05

A Broomstick!

CHELSEY: 00:38:06

Anyway.

TREY: 00:38:07

Pocket that for my review coming up shortly.

CHELSEY: 00:38:10

Uh-oh.

CHELSEY: 00:38:10

Okay!

CHELSEY: 00:38:11

All right.

CHELSEY: 00:38:11

My, my review is also from Google.

CHELSEY: 00:38:16

Uh, it is a one-star review for the Villisca Axe Murder House.

CHELSEY: 00:38:24

I know, and it was written by Dean B and Dean B says boring woman was nasty to my group.

TREY: 00:38:38

Great.

TREY: 00:38:38

Thank you.

CHELSEY: 00:38:39

So, Yeah, that's it.

CHELSEY: 00:38:40

Boring woman was nasty to my group.

TREY: 00:38:42

All right.

TREY: 00:38:42

I'm going to give your bat some, um, raw meat so that its wings are flappin'!

TREY: 00:38:47

You, ready?

CHELSEY: 00:38:47

I hate bats, but yes, I'm ready.

TREY: 00:38:50

Okay.

CHELSEY: 00:38:50

Let's do it.

CHELSEY: 00:38:54

Auctioneer

CHELSEY: 00:38:59

pop star

CHELSEY: 00:39:04

film noir,

VOICEOVER: 00:39:07

nasty to my group.

TREY: 00:39:09

Magic show.

TREY: 00:39:15

Spy

TREY: 00:39:20

WWE

TREY: 00:39:26

I love opera diva and WWE so much.

TREY: 00:39:30

Okay.

TREY: 00:39:30

You got..

CHELSEY: 00:39:31

Because I always max out the mic?

TREY: 00:39:34

No, but it's just so funny.

TREY: 00:39:34

You got six.

TREY: 00:39:36

Very good.

CHELSEY: 00:39:38

I'll take my six!

CHELSEY: 00:39:40

Thank you!

TREY: 00:39:42

Well.

CHELSEY: 00:39:42

You're the big winner, Trey.

TREY: 00:39:44

It's it feels really good the times when I conquer, because you're really good at this game.

TREY: 00:39:49

And I'm just, it means a lot to me, so thank you.

CHELSEY: 00:39:52

Aw!

CHELSEY: 00:39:52

Well, I'm so glad you could win on episode 13 AKA opposite day.

CHELSEY: 00:39:56

No, just kidding.

TREY: 00:39:57

Good point!

TREY: 00:39:59

Really good point!

CHELSEY: 00:39:59

No, I'm kidding.

CHELSEY: 00:40:00

You're so good at this game too.

CHELSEY: 00:40:02

I don't know why you do that and

TREY: 00:40:03

Oh, Pish-posh!

CHELSEY: 00:40:05

Whatevah.

CHELSEY: 00:40:06

Alright!

TREY: 00:40:06

Pish-Posh!

TREY: 00:40:07

Alright let's get back.

CHELSEY: 00:40:08

Back to the show.

TREY: 00:40:09

Back to the ooky spooks.

CHELSEY: 00:40:10

Yes.

VOICEOVER: 00:40:13

Review That Review.

TREY: 00:40:16

Okie-dokie-pokie!

TREY: 00:40:17

So we are back from that game break where I won and it is now my turn.

TREY: 00:40:23

So Chelsey, let me tell you a little bit about a very ooky spooky place...

TREY: 00:40:31

found....in New Orleans!

CHELSEY: 00:40:35

Okay.

TREY: 00:40:36

Okay.

TREY: 00:40:37

So this is from Yelp.

TREY: 00:40:39

And this reviewer's name is Diana G.

CHELSEY: 00:40:45

K.

TREY: 00:40:45

And this review is for Hex: Old World Witchery.

CHELSEY: 00:40:51

Okay.

TREY: 00:40:52

Diana G.

TREY: 00:40:53

One star.

CHELSEY: 00:40:56

Sorry.

CHELSEY: 00:40:56

Is a Witchery like a store that sells, witchy stuff?

TREY: 00:41:00

So this is, um, like a gift shop and also they do spiritual readings.

CHELSEY: 00:41:05

Ooh.

CHELSEY: 00:41:05

Okay.

TREY: 00:41:06

November 9th, 2013.

TREY: 00:41:08

I am appalled to say the least at how immature the owner is and his quote

TREY: 00:41:20

This evening, instead of receiving a heartfelt apology for my past mistreatment

TREY: 00:41:33

Smiley face.

TREY: 00:41:35

Wow.

TREY: 00:41:36

How immature and how irrelevant.

TREY: 00:41:40

I enjoy all things positive and light and have no interest in supporting a store that is

TREY: 00:42:01

Please get a life.

TREY: 00:42:03

Negative energies are not what I need in my life, which is why I will be avoiding this tourist

TREY: 00:42:11

The wares are overpriced.

TREY: 00:42:14

And the last time I tried to buy an item the so-called psychic reader was snide with me and

TREY: 00:42:26

Christopher had two weeks to call me, but he did not until tonight, since I wrote my

TREY: 00:42:36

Obviously, Carrie must be a close friend of his, which is why he never thought

TREY: 00:42:46

Well, Christopher, good luck sending your evil minions to me.

TREY: 00:42:50

I eat them for breakfast smiley face.

TREY: 00:42:54

And I think I might so enjoy it.

TREY: 00:42:57

As I see what other nonsense you pull on others who get victimized by you.

TREY: 00:43:01

You need to focus on sending some positive light to people other than making yourself look foolish.

TREY: 00:43:09

Because now I lost all respect for your store.

TREY: 00:43:11

And you.

TREY: 00:43:12

A real healer loves to heal and a fraud like you with such low intentions

TREY: 00:43:23

Avoid this place like the plague.

TREY: 00:43:25

You will do better spending your money someplace else.

CHELSEY: 00:43:32

All right.

CHELSEY: 00:43:34

Diana G.

TREY: 00:43:35

Oh, all right.

TREY: 00:43:36

So I, I was curious about this because I, I feel like you operate in sort of

CHELSEY: 00:43:44

For sure.

CHELSEY: 00:43:45

Yes.

TREY: 00:43:45

But to me, I feel like it's all a little ooky spooky.

CHELSEY: 00:43:49

Oh, well, yes, I do operate in the crystals, Patreon is seeing them.

CHELSEY: 00:43:54

What I thought was interesting is like someone who proclaims to have their life mission be

CHELSEY: 00:44:15

I mean, maybe they thought I'm gonna allow people to be aware that they should come in the future.

CHELSEY: 00:44:21

Fine.

CHELSEY: 00:44:22

That's that's okay.

CHELSEY: 00:44:23

But it wasn't really done in a loving light way.

CHELSEY: 00:44:25

She's she said she enjoyed eating.

CHELSEY: 00:44:28

What did she say?

CHELSEY: 00:44:30

They're evil minions for breakfast?

TREY: 00:44:31

Eats them for breakfast.

CHELSEY: 00:44:33

I mean.

CHELSEY: 00:44:33

Come on!

TREY: 00:44:34

And it is also just to your point.

TREY: 00:44:36

It's interesting because Diana G also appears with a new review in 2019 also one star.

CHELSEY: 00:44:44

Oh geez.

CHELSEY: 00:44:45

The review that you just read was written when?

TREY: 00:44:47

2013.

CHELSEY: 00:44:49

So then six years later, bitch is still shopping here.

TREY: 00:44:53

They give it another try and, uh, you know, say horrible things again.

CHELSEY: 00:44:58

Stop.

CHELSEY: 00:44:59

Are we reading that?

TREY: 00:45:00

Okay.

TREY: 00:45:00

Basically, I'm not going to read it again, read it.

TREY: 00:45:02

But Diana basically goes through here saying I used to shop here somewhat on a regular basis that

TREY: 00:45:11

Then they rehash the entire experience of wanting to buy a figa the price tag falls

TREY: 00:45:19

And then how the owner was so upset when they placed an honest review, that they insisted that

TREY: 00:45:30

And then it says like, this is my favorite part.

TREY: 00:45:33

I also don't appreciate his anger and his threatening remarks because a true Wiccan,

CHELSEY: 00:45:44

Right!

CHELSEY: 00:45:45

And that, and that's why I'm kind of surprised that she's, she's trying to masquerade as

CHELSEY: 00:45:58

You just sort of allow it to boomerang back to that person.

CHELSEY: 00:46:02

I mean, there's just like so much wrong with this now, knowing that...

TREY: 00:46:05

Wait, question though.

TREY: 00:46:06

Could you do a white light curse on someone like to send goodness to someone?

TREY: 00:46:11

Can you do like a good curse?.

CHELSEY: 00:46:13

I don't know that I would call that a curse.

CHELSEY: 00:46:15

I would call it a blessing, maybe.

TREY: 00:46:17

So, cause could Diana G do like a blessing to the store rather

CHELSEY: 00:46:23

Sure.

CHELSEY: 00:46:23

Why not?

CHELSEY: 00:46:24

I, I just think she's just a conundrum.

CHELSEY: 00:46:26

She's a contradiction in, in one person, everything that she said in the end of

CHELSEY: 00:46:39

And then she shopping there again and she's writing a review again.

CHELSEY: 00:46:43

It's like at very least, if you're going to put that out into the universe, then do not go there.

CHELSEY: 00:46:49

And, and in any way, don't even step foot, even if you're not going to

TREY: 00:46:54

And to that point, I want to reiterate that this is the Yelp review.

TREY: 00:46:59

And in the Yelp review, Diana is referencing the TripAdvisor review.

CHELSEY: 00:47:03

So now we've written three reviews with our white light nature, three, one star reviews,

CHELSEY: 00:47:13

She was waiting for the call from Christopher?

TREY: 00:47:17

Yeah.

TREY: 00:47:17

So Christopher is the business owner.

TREY: 00:47:21

So I don't know,

CHELSEY: 00:47:22

She repeatedly says too that Carrie seems like she's a good

CHELSEY: 00:47:27

She doesn't?

CHELSEY: 00:47:28

Why is it a good cause?

CHELSEY: 00:47:29

Cause he's defending her?

TREY: 00:47:31

It's confusing.

TREY: 00:47:32

Right?

CHELSEY: 00:47:33

It's very confused.

CHELSEY: 00:47:34

And did she didn't give us any, she said she had a bad, did she say she had a bad psychic reading?

CHELSEY: 00:47:38

Does she give us any details about that?

TREY: 00:47:41

No.

TREY: 00:47:42

It's just psychic is in quotation marks, but it does appear that Diana

TREY: 00:47:49

Diana G was trying to purchase a figa.

CHELSEY: 00:47:52

But obviously, there was some beef that occurred between her and Carrie and she's not

CHELSEY: 00:48:02

Like, why are you so angry?

CHELSEY: 00:48:05

Why are you wanting to put this person on blast for not being real?

CHELSEY: 00:48:09

And then not telling me what it, what it was, give me something that's like, I don't know.

CHELSEY: 00:48:14

Like, I don't feel like she gave me any information other than the fact that

CHELSEY: 00:48:28

She didn't, she didn't give me any useful information about this store.

TREY: 00:48:32

Yeah.

TREY: 00:48:32

The real complaint here is how immature the owner and the psychic reader Carrie are.

CHELSEY: 00:48:39

Yeah, what does that mean?.

TREY: 00:48:39

And then everything else.

TREY: 00:48:41

Yeah.

TREY: 00:48:41

I don't there isn't detail about why either of them are immature other than.

TREY: 00:48:47

You know, threatening to send demons to Diana.

CHELSEY: 00:48:49

And listen.

CHELSEY: 00:48:49

Like I like crystals.

CHELSEY: 00:48:51

I am about it.

CHELSEY: 00:48:52

And I'm also about good energy.

CHELSEY: 00:48:53

So if I was reading the review, I'd want to know, are the prices really high?

CHELSEY: 00:48:58

Did you have a reading?

CHELSEY: 00:48:59

And like, was there something offensive or harmful or whatever that came out of

CHELSEY: 00:49:05

That'd be something I'd want to know.

CHELSEY: 00:49:07

I don't feel like any of the information that I would actually want to know...

TREY: 00:49:10

Is present.

CHELSEY: 00:49:11

I feel like we got a personal diary, entry beef between these two people.

CHELSEY: 00:49:17

And I can't think of a single, a single item of this review that's of use to a

TREY: 00:49:23

And, and yeah, you're right.

TREY: 00:49:24

Like there, I don't know what the value here is.

TREY: 00:49:26

It feels very like a personal vendetta.

CHELSEY: 00:49:28

Yeah, there's no value other than a personal vendetta.

CHELSEY: 00:49:31

Like this is literally an example of somebody that is just going online to just, troll this person

TREY: 00:49:46

But, were are you entertained?

CHELSEY: 00:49:48

I was, but I don't know if I was entertained because of your reading.

CHELSEY: 00:49:51

I mean, like I laughed multiple times.

TREY: 00:49:53

It is interesting.

TREY: 00:49:54

The two times that being cursed with demons as mentioned the sentence both

CHELSEY: 00:50:02

Eww.

TREY: 00:50:02

Which is just kind of spooky.

CHELSEY: 00:50:04

Diana's kind of creeping me out.

CHELSEY: 00:50:06

My bat wings are flying and they're not happy about Diana G.

TREY: 00:50:10

I feel like I could crown it.

CHELSEY: 00:50:12

Let's do it.

VOICEOVER: 00:50:16

The Queens are Tabulating.

TREY: 00:50:18

You ready?

CHELSEY: 00:50:18

I'm ready.

VOICEOVER: 00:50:19

Total Score.

CHELSEY: 00:50:24

Oh, you gave it a half.

TREY: 00:50:25

My first time!

TREY: 00:50:26

I'm giving it half.

CHELSEY: 00:50:28

Okay.

CHELSEY: 00:50:29

Trey, give it half.

CHELSEY: 00:50:29

I gave it one for the vibes.

CHELSEY: 00:50:31

I like, I am somebody that wants to know the vibes.

CHELSEY: 00:50:33

Like, I don't want anybody saying anything nasty to me.

CHELSEY: 00:50:36

I wouldn't want to go in there for that reason.

CHELSEY: 00:50:37

So that's really like the only points that Diana got for me, but I think

CHELSEY: 00:50:44

Why did you decide to do the half?

TREY: 00:50:46

Because it didn't even really occur to me until you were pointing it out: there's literally

TREY: 00:50:53

And I'm someone that doesn't operate in ooky spooky Witchery stuff.

TREY: 00:50:57

So to me, a conversation about a business owner of like a witch store cursing demons

CHELSEY: 00:51:09

This seems like drama.

CHELSEY: 00:51:10

Diana G has got drama.

CHELSEY: 00:51:12

Oh, I hope Diana G's not listening to this.

TREY: 00:51:14

We're going to be cursed.

CHELSEY: 00:51:15

Yeah.

CHELSEY: 00:51:15

She'll eat us for breakfast.

VOICEOVER: 00:51:16

There's a Reply!

CHELSEY: 00:51:19

Oh my God.

TREY: 00:51:21

So we have a reply.

CHELSEY: 00:51:23

I'm so interested in this because the beef was clearly between

CHELSEY: 00:51:29

So wow.

CHELSEY: 00:51:30

Now he gets to hear from the business owner.

TREY: 00:51:31

Okay.

TREY: 00:51:32

So this is from Christian D, business owner.

TREY: 00:51:37

This is on November 16th, 2013.

TREY: 00:51:40

Diana G's review was November 9th.

TREY: 00:51:43

This review is very disappointing as the reviewer knows she is not telling the truth

One: 00:51:55

as I said on the telephone to this individual, no employee of

One: 00:52:01

There's no personal motivation for them to do so.

One: 00:52:04

And I certainly would not encourage that because even if I were the type to cheat.

One: 00:52:09

And I'm not.

One: 00:52:10

There's no benefit to me at all.

One: 00:52:13

My inventory is replaced automatically.

One: 00:52:15

And if I sell item a at the price and code for item B, my system will

One: 00:52:29

So whatever short term gain I might accrue from fraudulently switching prices would be

Two: 00:52:39

the only discussion of quote unquote demons on the phone call was her telling me that she

Two: 00:52:54

It was all I could do to be patient with her as I was on with her for 30 minutes, listening to

Two: 00:53:04

It actually says new Orla without the N.

Two: 00:53:07

That had nothing to do with the issue at hand.

Two: 00:53:10

And I've received complaints about her from shop owners and others all over the French Quarter.

Two: 00:53:17

By no means, am I exactly Mr.

Two: 00:53:19

Customer service, but I typically stay out of these matters.

Two: 00:53:23

However, when my shop manager called Diana, Diana refused to speak to her, believing her

Two: 00:53:36

This was yet another example of the paranoia level we are dealing with.

Two: 00:53:41

Three.

CHELSEY: 00:53:42

Wow.

TREY: 00:53:42

I did in fact, ban this reviewer from all of my shops because she demanded

TREY: 00:53:52

I told Diana that I believe in giving people second chances and that I would speak to the

TREY: 00:54:12

I am not going to take food off of a person's table simply because

TREY: 00:54:19

It isn't right.

TREY: 00:54:19

And if Diana was any sort of spiritual person, she claims to be, she would understand that.

TREY: 00:54:24

She is certainly in no way a witch, as a true witch understands the 4 F's of

TREY: 00:54:35

There is some homework for those who question our authenticity.

TREY: 00:54:40

These are the rules we live by at Hex.

Four: 00:54:43

As a matter of note, that employee quit upon being spoken to about what happened.

Four: 00:54:49

And we are no longer in contact with her.

Four: 00:54:52

So this idea that she is a close friend is false, but this changes nothing in my position.

Four: 00:54:58

I take reviews on Yelp and TripAdvisor as cues on what to improve on, but I will simply not

Four: 00:55:07

Diana could post a hundred reviews, takes out a billboard on the highway or hires a skywriter

Five: 00:55:20

I did not wait until I saw the review to contact her and Diana knows

Five: 00:55:28

I reprimanded the manager for ignoring Diana's complaint because I do believe that people's

Five: 00:55:39

Seven.

Five: 00:55:41

So we skipped six.

Five: 00:55:42

Anyone that's counting.

CHELSEY: 00:55:43

Oh my God.

TREY: 00:55:44

My name is Christian.

TREY: 00:55:46

Not Christopher.

TREY: 00:55:48

I would never cheat anyone of anything.

TREY: 00:55:50

And the implication here is deeply upsetting.

TREY: 00:55:52

This woman has harassed me on both TripAdvisor and Yelp, and I did everything to help

TREY: 00:56:04

And the manager now understands the importance of responding in a timely way, no matter

TREY: 00:56:11

I only want those in my shop who truly believe in magic power and those

TREY: 00:56:18

I do not believe in putting my product in the hands of crazy people who would misuse the

TREY: 00:56:31

Blessings to all.

TREY: 00:56:33

Even Diana, for whom a good psychiatrist would be the greatest blessing of all.

TREY: 00:56:39

Christian D.

CHELSEY: 00:56:40

Wow.

TREY: 00:56:41

All right.

TREY: 00:56:41

So that was like so long.

TREY: 00:56:43

It was just hilarious to me that after speaking on the phone, Diana said the

TREY: 00:56:51

And then also that Christian went into such lengthy detail and then also

CHELSEY: 00:56:58

Left six...

TREY: 00:56:58

Or is that a magic thing?

CHELSEY: 00:57:00

Maybe, maybe.

CHELSEY: 00:57:01

Or...

TREY: 00:57:01

666!

CHELSEY: 00:57:03

Oh no, I know.

CHELSEY: 00:57:04

I almost thought about calling this episode 14, so I get that!

TREY: 00:57:07

Ooky Spooky, but I mean, I did have an impact change after reading.

TREY: 00:57:12

It just felt the Christian was very forthcoming and also very calm in the communication.

TREY: 00:57:18

There were like random spelling mistakes here and there, but everything was punctuated beautifully.

TREY: 00:57:22

It was in a list form, really sort of trying to take out all of the toxicity,

CHELSEY: 00:57:28

I agree.

CHELSEY: 00:57:29

I mean, yes, it was, it was a little bit long.

CHELSEY: 00:57:31

Clearly Christian is passionate about all of this, so I understand that.

CHELSEY: 00:57:36

But yeah, after listening to what Christian had to say, I feel like I wanna

CHELSEY: 00:57:42

I just think that Diana seems like a little bit of a menace.

CHELSEY: 00:57:45

Like, I don't know.

CHELSEY: 00:57:46

I just don't, I don't trust her any further than I can throw her.

CHELSEY: 00:57:49

And I got a real bad back, you know.

TREY: 00:57:50

And Christian mentions that other shop owners are aware of who this person is

CHELSEY: 00:57:56

Yeah.

CHELSEY: 00:57:57

Like, or even like she left because of the landlord sitch, I mean,

CHELSEY: 00:58:01

So, you know, that she overshared.

CHELSEY: 00:58:03

It sounds like he was implying that he really approached her with kit gloves and let her,

TREY: 00:58:22

The whole time!

CHELSEY: 00:58:23

...and then you ended with that, which I don't think was the best move, but...

TREY: 00:58:27

I thought so, too.

CHELSEY: 00:58:28

But that being said, I mean, it's nothing compared to eating the demons of

TREY: 00:58:39

Diana's one star review would not stop me from going to the store

TREY: 00:58:46

It does seem that Diana's operating at a different place and that Christian was very methodical.

TREY: 00:58:51

And...

CHELSEY: 00:58:52

Did you notice that he sent her blessings?

CHELSEY: 00:58:54

Like I said!

TREY: 00:58:54

I did.

TREY: 00:58:55

I did.

TREY: 00:58:57

Alright.

TREY: 00:58:57

Well, anything else there?

TREY: 00:58:59

I mean, I think like let's, let's send positive energy to all involved.

CHELSEY: 00:59:03

Yes.

CHELSEY: 00:59:03

I'm sending blessings to all involved parties, good energy to Diana and Christian.

CHELSEY: 00:59:09

Okay.

CHELSEY: 00:59:10

My Queen, we did it.

CHELSEY: 00:59:12

We've reached the most Regal portion of our show.

CHELSEY: 00:59:15

Who are you inducting, Trey, for My Royal Highness?

VOICEOVER: 00:59:19

My Royal Highness.

TREY: 00:59:21

Okay.

TREY: 00:59:21

So this week I am inducting an Instagram account, which might sound a little like whatever,

TREY: 00:59:35

They have currently at the time of recording 193,000 followers.

TREY: 00:59:42

So TheAidsMemorial is updated daily with images, occasionally videos, of

TREY: 00:59:52

The account was created by a person named Stuart who lives in Scotland, which I only

TREY: 01:00:10

And what's so beautiful about this account is that, uh, anyone can submit

TREY: 01:00:20

And I love following it because it's a very beautiful experience to just take a moment,

TREY: 01:00:44

And so I think it's a beautiful account.

TREY: 01:00:46

I would love for everyone to follow it, just to whisper these people's names into the ether once

TREY: 01:00:57

And so I am inducting @TheAidsMemorial Instagram account.

TREY: 01:01:03

Please follow them.

TREY: 01:01:04

That is my inductee.

TREY: 01:01:07

That got really heavy for me.

TREY: 01:01:09

All right, Chelsey.

CHELSEY: 01:01:10

Yeah, that did that, but that's so nice.

CHELSEY: 01:01:12

I mean, that's that, I'm so glad that you brought that up.

CHELSEY: 01:01:14

I didn't even know that that existed and now I'm going to follow and

CHELSEY: 01:01:20

So thank you for sharing that.

CHELSEY: 01:01:22

That was very nice.

TREY: 01:01:23

All right.

TREY: 01:01:23

Yes.

TREY: 01:01:23

All right.

TREY: 01:01:24

So Chelsey, who are you inducting today for My Royal Highness?

CHELSEY: 01:01:29

Okay.

CHELSEY: 01:01:29

Well, I'm going to induct Wix, and this is not an ad I'm I'm.

CHELSEY: 01:01:34

I love Wix.

CHELSEY: 01:01:35

If you don't know about it, it is a website building platform.

CHELSEY: 01:01:40

I have been building websites for a really long time, across all different platforms,

CHELSEY: 01:01:54

I talked to a guy named Max on the phone for like an hour and geeked out with him about website

CHELSEY: 01:02:04

And I was like, I just might, you know, when you're on the phone with a customer service

CHELSEY: 01:02:13

That was how Max at Wix made me feel.

CHELSEY: 01:02:16

And he he just gave me a lot of personal attention and I felt very much connected to him.

CHELSEY: 01:02:22

And I just appreciate people like Max and just in general for being so supportive and

CHELSEY: 01:02:31

So thank you, Wix.

CHELSEY: 01:02:33

You're the best.

TREY: 01:02:34

And thank you, Max.

CHELSEY: 01:02:35

And, Thank you, Max.

CHELSEY: 01:02:36

Mostly, mostly Max.

TREY: 01:02:39

I love that.

TREY: 01:02:40

You know, I think like the quality of your customer service speaks volumes about the service.

CHELSEY: 01:02:44

Agreed!

CHELSEY: 01:02:45

So they're doing, they're doing something right.

CHELSEY: 01:02:47

That's for sure.

TREY: 01:02:48

All right, Queen, we did it.

TREY: 01:02:50

We made it through the terrifying, ooky spooky forrest of episode 13.

CHELSEY: 01:02:58

I was worried for a second we were gonna get stuck in the quicksand.

TREY: 01:03:01

I thought we might get put in the witch's oven because we ate the gummy bear fence.

CHELSEY: 01:03:06

I thought we were going to be eaten by lions and tigers and bears, oh my!.

CHELSEY: 01:03:11

Okay!

TREY: 01:03:11

And that's the end of that sound cue.

TREY: 01:03:13

So no one ever has to hear it again.

TREY: 01:03:14

I know I really over-played it.

TREY: 01:03:15

But it was fun for me.

CHELSEY: 01:03:17

Okay.

CHELSEY: 01:03:17

Thank you guys for joining us today.

CHELSEY: 01:03:19

If you liked what you heard, please tell a friend.

TREY: 01:03:21

If you didn't like what you heard, please tell an enemy.

TREY: 01:03:24

If you want to be like James, hit up our voicemail box 1-850-REVIEW-0.

TREY: 01:03:30

You can read us a review.

TREY: 01:03:31

You can lodge your own complaint, or you can induct someone for My Royal Highness.

CHELSEY: 01:03:35

You can follow us on all the socials, just saying, um, @TheReviewQueens

CHELSEY: 01:03:42

I'm @ChelseyBD.

TREY: 01:03:44

and I'm @TreyGerrald it's with two RS,

CHELSEY: 01:03:47

Don't forget the two R's, and don't forget the Y in Chelsey

TREY: 01:03:51

Chelsey's with a Y.

TREY: 01:03:52

Become a member of the Royal Court by joining our Patreon at patreon.com/ReviewThatReview.

TREY: 01:04:00

Our entry level starts at just $5 a month.

CHELSEY: 01:04:02

Watch live clips from our recording sessions on YouTube.

TREY: 01:04:07

And remember,

CHELSEY: 01:04:08

Ignore the haters, You're a Queen!

TREY: 01:04:11

Gender non-specific queen!

CHELSEY: 01:04:17

Bye!

TREY: 01:04:17

Tee-hee-hee.

TREY: 01:04:18

Ooky-Sooky!

CHELSEY: 01:04:19

Okay, you did it again.

CHELSEY: 01:04:19

You said you weren't going to do it again.

TREY: 01:04:20

Well, I wasn't going to play this sound effect.

CHELSEY: 01:04:24

Alright.

CHELSEY: 01:04:25

Boo!

TREY: 01:04:25

Ahhhh!

CHELSEY: 01:04:26

Bye!

TREY: 01:04:26

Review That Review is an independent podcast.

TREY: 01:04:29

Certain names have been redacted or changed to protect the guilty.

TREY: 01:04:31

Executive Produced by Trey Gerrald and Chelsey Donn with editing and sound designed by

TREY: 01:04:36

Our cover art was designed by LogoVora and our theme song was written by Joe